Auberge du Lyonnais

Annecy itself is an absolute gem. What a beautiful historic town surrounded by a stunning view of the Alps sitting behind the sparkling lake. The hotel is in an ideal spot in the old town with plenty of shops and bars and cafes to try. However, this hotel is disgusting and although we plan on visiting Annecy again we certainly won't be staying here. This is a budget hotel to say the least, the price was cheap however I have stayed in plenty of budget hotels and although basic in their presentation they are usually at least cheerful and clean. This hotel is dark and dismal, the corridors smell funny, the room itself is dirty, even my ten year old was concerned about walking on the carpet! The carpet is old and stained and needs replacing, the curtains were hanging off, there was hooks for a shower curtain but no actual curtain on the hooks, we had half a toilet roll (if that) the one and only electric socket in the main room was coming away from the wall, the door handle in the bathroom is falling off, tiles missing, black stains in the toilet, the toilet brush - gross!!! Breakfast was ok but not really worth the money, was seated next to a lovely dusty window with cobwebs. The noise is horrendous on a night - it's on a main street so expected noise but this was from within the hotel - you can hear every door and voices carry very loudly. Just because it is a budget hotel doesn't mean you shouldn't have pride in your business!! Lots of maintenance work and a good old clean required here, such a shame for a lovely old building in the prime position of a gorgeous town! Definitely won't be coming to stay in this hotel again.

Great breakfast included and perfect central location. Helpful staff and family run. Rooms a bit small and no elevator but location -also close to parking lot and all the action in the crowds. I really enjoyed the city itself as well. Lots of food and activities

Grâce à la gentillesse, la disponibilité, l'excellent service et l'humour de tout le personnel que ce soit à la réception, au service pendant le dîner ou le petit-déjeuner, nous avons passé un excellent séjour dans cet hôtel. Les chambres sont entièrement rénovées et très confortables.