Econo Lodge Douglassville-Pottstown

Made my reservation on Friday October 10th, 2023. I was excited to get out of Pottstown for the night. Until the nightmare began when I walked into our room 221, we thought it was cozy UNTIL I turned bathroom light on. Said to my hubby what bug is that he looked closely and said a roach. As soon as I opened the door a little the sink area was infested with roaches the door frame pregnant roaches crawling down the wall. Behind the main door in the edge's roaches. In the edges of the ceiling and wall roaches. My hubby than opened the microwave door and roaches started crawling out everywhere. I than went to the front desk as i was standing in the waiting area to be waited on. The sign in the window had a dead roach in between paper and glass. I told the guy behind he said it wasn't a roach. He pulled the paper down and held the roach in the palm of his hand and said it wasn't a roach. I argued back and said yes, it is. He wanted to move me to another room I said no I want my refund back because I was allergic to the roaches. He didn't want to give me the money back. I said no I need my refund because I am allergic to the roaches. He then gave me the money back. Our DINNER WAS DONE FOR US THAT NIGHT. WE COULDNT EAT AFTER THAT. WE WENT TO BED WITH NO APPITATE. That ******* me the rest of night into the following day. NEVER AGAIN WILL I GET A ROOM FROM ECONO LODGE/ DOUGLASSVILLE PA. UNLESS YOU LIKE THAT...THAT IS YOUR PLACE TO SLEEP. I DONT DO ROACHES....ROOM 221 IS ROACHES CITY...OOOOOO I FORGOT HE TRIED TO TELL ME THAT THEY JUST TREATED THE HOTEL 2 WEEKS PRIOR TO...THEY NEED TO CHANGE THEIR NAME TO ROACHCITY INSTEAD OF ECONO LODGE

The manager was nice and helpful. We had a late check in, so they gave us a late check out with no problem. They also provided the extra bed and blankets we needed as well. The hotel was also close to my destination