Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.3
Fasilitas4.2
Layanan4.1
Kebersihan4.6
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Semua ulasan(54)
Ulasan positif(50)
Ulasan dengan foto/video(1)
Kamar sangat bagus(9)
Buruk(4)
Chelsea
Kamar Queen
Menginap di Nov 2024
Sendiri
106 ulasan
5.0/5
Fantastis
Diposting pada 2 Jan 2025
Love the stuff at the Hilton so friendly and welcoming. Rooms are always clean and tidy.
Terjemahkan
Tamu
Kamar dengan Tempat Tidur King
Menginap di Sep 2024
Bisnis
4 ulasan
4.5/5
Sangat Baik
Diposting pada 12 Nov 2024
Convenient location, just off the motorway. Lovely large room, and pleasant check in experience. I didn't get a chance to visit the pool/gym unfortunately
Terjemahkan
Caroline
Kamar Keluarga King
Menginap di Jul 2024
Keluarga
1 ulasan
3.2/5
Diposting pada 27 Agt 2024
Very tired rooms - shabby and sofa bed very small and uncomfortable - this was not made up in arrival either.
Good swimming pool
Terjemahkan
WWHong
Kamar Keluarga King
Menginap di Nov 2024
Keluarga
3 ulasan
5.0/5
Fantastis
Diposting pada 28 Des 2024
Nice swimming pool and gym room.
Good and clean for the room.
Terjemahkan
Pengguna Anonim
Twin Room
Menginap di Mei 2024
Bepergian dengan teman
5 ulasan
4.0/5
Luar Biasa
Diposting pada 18 Jun 2024
Great staff
Terjemahkan
Clairemfalvey
Kamar Queen
Menginap di Jun 2024
Sendiri
20 ulasan
4.0/5
Luar Biasa
Diposting pada 13 Jul 2024
I needed somewhere in north Bristol to get away to Wales easily and the location was very convenient for me. No lift, so dragging my suitcase upstairs was not great - and a lot of rooms but quite quiet for a place with so many rooms. Using the carpark is an additional 8 pounds. Bed was comfortable and room was a very good size. Finally a range of teas to drink, WITH milk provided. Shower in the bath, but has been modernised and is clean and feels nice.
Terjemahkan
Phu Thong
Kamar Queen
Menginap di Apr 2024
Pasangan
6 ulasan
3.0/5
Diposting pada 3 Jun 2024
The shower gel and conditioner are depleted. Having told the front desk to refill. But was ignored or missed.
Quite disappointed. As we had previously stayed at another Doubletree and it was brilliant.
Terjemahkan
PRATHAM
Kamar Queen
Menginap di Jan 2024
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 8 Feb 2024
Amazing stay with great staff support!
The rooms were new and well maintained.
Terjemahkan
Denise
Kamar Queen
Menginap di Jan 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Feb 2024
Excellent room food bar etc
Easy reach to city centre
Terjemahkan
ladyshire22
Kamar Queen
Menginap di Mei 2023
Pasangan
14 ulasan
1.0/5
Diposting pada 3 Jul 2023
From check in to check out the whole stay was terrible. No professional employees available, no prior notice of the Spa facilities being closed on the day of arrival. COULD not use facilities until the following morning.
The facilities are not even mediocre.
No adult only sessions at all.
The pool and poolside is unclean and a hazardous due to tiles being loose, missing, sharp edges on bottom of jacuzzi which was old, moldy, not all jets work. The steam room is just a bit of mist and mosaic badly laid broom cupboard. The pool side was not a place to relax.
The children were given the run of the place. In the jacuzzi and in and out of steam room. Despite with adult the rules were ignored and not enforced. Didn't go in changing room as the guest with their families and friends were overrun with kids and noisy kids messing around.
Our room was not awful but could be a lot better if updated. The view of the construction work was delightful and a very bad messy scaffolding jungle. NOT INFORMED OF THE BUILDING WORK either..
The only person who gave a little help was supposed to refund our £12 parking fee. NOT HAPPENED YET.
£220 WAS PAID AND IT SHOULD BE REFUNDED OUT OF GOODWILL. I AM GOING TO BE COMPLETING THE RELEVANT STEP TO INVOLVE THE COMPANY DIRECTORD AND THE Hilton Brand. I've stayed at several of the hotels and can't see us returning again...Not a good way to be treated as Hampton Honour VIP holders.
Go to a different hotel and get a better experience. Bad as bad can get
Terjemahkan
Daniel Ken
Twin Room
Menginap di Feb 2024
Bepergian dengan teman
5 ulasan
5.0/5
Fantastis
Diposting pada 31 Mar 2024
It was so lovely
Terjemahkan
Ellisbs9
Two Double Room
Menginap di Apr 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 29 Mei 2024
Good night
Terjemahkan
Pengguna Anonim
Kamar Keluarga King
Menginap di Okt 2022
Sendiri
5 ulasan
5.0/5
Fantastis
Diposting pada 9 Nov 2022
The location was great. It is closed to grocery shops if anything is needed.
Terjemahkan
Tamu
Kamar Queen
Menginap di Mei 2022
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 4 Jul 2022
Very professional and helped me take my luggage to room as I had my old dog to help up the stairs
Terjemahkan
Tamu
Kamar Keluarga King
Menginap di Apr 2022
Keluarga
1 ulasan
2.5/5
Diposting pada 3 Jun 2022
Unfortunately I cannot recommend this hotel at all. At face value it is nice however a jacket has been taken from the room by a member of staff and they are unwilling to assist at all - service far far below what I would expect from any hotel yet alone a Hilton. Check-in was late despite us being in the lobby at the appropriate time. The pull out sofa bed had what can only be described as a duvet for a mattress. Parking costs extra per car per night and we cannot rate the food as none was available to purchase between breakfast finishing and lunch. All in all a total let down. All in all a real letdown !