Ulasan Holiday Inn Aktau

Breakfast was adequate and rooms were clean despite a less than stellar sea view. I had a situation where someone had unlocked my door with their key card at 5 in the morning and attempted to enter but was not able to do so because my door was latched. I was unimpressed when the service staff’s explanation was that there was a reset in the security system at that time and the person who attempted to open my door was probably a drunk guest. I had expected far superior service from a family-run guesthouse instead of just a flippant explanation.

Неплохой отель

阿克套最好的就點了吧！服務生好熱情，達瓦里希，我還會來的

設施有點舊，環境和衞生還好。服務一般，Top bar居然會記錯賬單

房間乾淨整潔舒適整潔舒適衞生齊全

對阿克套出差來説，不錯的商務酒店

環境不錯，距離海濱也不遠

很不錯，乾淨安靜。

挺好的，滿意！

Make no mistake - this isn't 5* hotel. We usually use Holiday Inn for quick sleepovers as it is comfy enough and we know what we are getting into. Something like McD of hotels of sorts? The room was ok size, the bed was comfy and here the good things end. The sound insulation just wasn't there at all? We could hear the cars on the street. We could hear the radios of the cars on the street. Loudly. There was a disco either directly in the hotel or somewhere nearby. We could not only hear it but FEEL it. As we have booked the hotel for sleepover before early morning flight so we can get some good rest before long journey - this hotel completely FAILED. We couldn't sleep at all. It was so loud that i could hear the disco through my noice cancelling headphones. To add to our extreme disappointment we have asked the hotel staff if they can reschedule the breakfast for us for the day of arrival (early flight in, early flight out). I don't know why but this was unsolvable problem. How hard is it to move us from one day to another? We didn't want extra breakfast for free or anything like that - just to enjoy it on the day of arrival. As alternative we were offered "lunch box" containing sad looking apple, bottle of water, disgusting sandwich from day before, yogurt and quite tasty but small brownie. I guess they just wanted to get rid of stuff people didn't finish the previous day. So really 1* experience. Far from any other Holiday Inn I've ever been to. Oh and i almost forgot - amenities were prepared for one person only so we had to rectify with the reception.

Good hotel at the central avenue of the town. A bit further away from the sea shore. The sea in a distance could be seen only from upper floors. All main business centres and shops of the town are within walking distance. The hotel is relatively new. Overall good facilities, small gym is available. Upper floor bar is not working and seems is open only on special occasions. Rooms are good, standard ones, nothing super-special. There was a small step between the room and the bathroom, which was rather unusual for this type of a hotel and inconvenient. Other than that good four star hotel at central avenue of the town.

Arrived early in the morning after a night flight I found myself in the smoking room with a terrible smell, although I booked non-smoking, manager on duty was not able or just didn’t want to change the room, saying it would be possible to do only at 12 o’clock next day. Spend another twenty minutes waiting for pillow cases, all pillows were without it, despite of the fact the room should have been prepared at 14:00 and I arrived 15 hours later, but paid a full price for the day. I haven’t heard not a word of apology form staff. I have visited a few Holiday Inn hotels around the world and before I thought it is a decent hotel chain, but this case changed my mind, it was the worst Holiday Inn experience ever.

I stay in this hotel whenever I am in Aktau. Thanks for hotel staff for upgraded room for free. Nice Front Desk staff and Excellent Housekeeping. Kettle in the Room which is convenient to drink tea or coffee. Unfortunately, I didn’t try meal in this hotel. Quiet hotel.

Отель расположен в центре города , рядом торговый центр и много кафе и ресторанов . До Набережной и местной достопримечательности Скальной тропы 10 минут ходьбы. Проводили большую конференцию на 200 человек . Зал очень красивый, кондиционеры работают . Есть сцена. Из минусов - нет собственного Led экрана. Заказывали кофе-брейки ( цена от 1700 до 3500 за 1 человека) обед ( цена 5000 тенге) и гала -ужин ( около 20 000 тенге на человека) . Все участники были довольны . Проживали также в этом отеле. Представительский номер был свежий и просторный . Все необходимое было - тапочки, халаты, мыломойка, кофе, чай, чайник, сейф. По запросу предоставляли гладильную доску и утюг. Завтраки вкусные ( яйца, каша, выпечка, овощи , сезонные фрукты, кофе , чай). Очень помогла менеджер Ботагоз - вникала во вменившись запросы и очень оперативно реагировала .