Ulasan Ethiopian Skylight Hotel

We had a great stay. The staff were friendly and really helpful. The shuttle from the airport was super convenient and took us about 8 minutes to the hotel. There were plenty of restaurant and bar options as well as some duty-free stores. Overall, it is a great option if you have a layover in Ethiopia.

A Deeply Disappointing and Unacceptable Experience at Skylight Hotel I stayed in a mini suite at Skylight Hotel, and I was shocked by how terrible the experience turned out to be. The staff were rude, impatient, and made me feel completely unwelcome from the moment I arrived. For the high price I paid, I expected decent service – instead, I was treated with disrespect and inflexibility. Friends and family who came to visit me were not even allowed to come up to my room. I wasn’t trying to throw a party – just to see my loved ones for a short visit – and even that was forbidden. The hotel felt more like a guarded facility than a place of hospitality. Worse still, the treatment I received clearly depended on the color of my skin. White guests were treated with smiles, courtesy, and flexibility. I, on the other hand, was made to feel like I didn’t belong there. It was blatant discrimination, and I will not stay silent about it. I had originally planned to extend my stay for three more nights, but after one evening, I made the immediate decision to leave. I’ve stayed at many hotels, and this was by far the worst service I’ve ever received. Skylight Hotel should be ashamed. I will never return – and I strongly advise others to think twice before booking here.

No good sleep because music consort every days

So I scored this at an average because I stayed here before and it was great however the second time was pretty bad. I booked a mini suite this time (previous was a premium king or tier lower to the suite so I was expecting a great experience but it was not. The entrance was on the side of the building which was not the main entrance which was an inconvenience. For breakfast, we had to walk across the parking lot into the main building, another inconvenience. At check in the receptionist could not locate my booking and had to make phone calls to figure out my stay details. Once at my room (here it begins) no hot water, shower did not drain properly so while showering it would overflowed onto the floor. The rooms had crack flooring, water damaged wall paper, stained and damaged seating and the bathroom mirror light did not work (the drain is the only thing fixed during my stay) There were no drinking water bottles or welcome letters and/or room service menu and not even a tv guide for us either(Rm A712). Lastly the security was rude to my wife (this is the main reason for my rating), I booked the room under my name and she tried to enter the hotel without me to use the ATM. She was stopped, questioned and denied entry until I walked up showing the room key. I was devastated because we walked in and out of entry several times so we should have at least been recognized. I will stay again and hope that this does not happen again.

Really home away from home. The environment welcoming, staff humble and friendly. The buffet with variety and delicious. The room  spacious and hygienic. Truly enjoyed my stay.

Nice hotel managed. And own by Ethiopian airline.room very nice and clean and it's very safe I recommended

Hotel facilities are perfect but the service is really rubbish. The shuttle driver and security are the best service staffs. The other staffs are not professional especially the reception. They gave you reasons for not giving you the same type room you stayed exactly like previous time. And the reception said “our business is down now” excuse me . You represent the biggest hotel of the country not a vegetable shop. And there is some details with room are not good maintained like shower room, water doesn’t go down.

nice place to stay in Ethiopia

Great location, very nice room. Clean a little on top when it come for rates but it stands for it

great place to be

its not even a single star hotel compared to china standards, this is a verst hotel i have stayed in my past 10 years hotel stay. i dont recommend to any one, keep away from this Hotel its a terrible terrible hotel, the staffs are crazy, i guess we need to work for them after paying about 200USD/day, my god, this is a nightmare.

Great

衞生間反味，進出繁瑣。

算是在埃塞比較好的酒店了，出入安保嚴格，酒店裡麪很大而且有多個不同風格的餐廳，有中餐阿拉伯餐等，餐食多選擇口味都很不錯。還有恆温游泳池基本大型酒店設備配套都齊全。早晚温差大，埃塞這個季節整體來説天氣非常nice。