Hotel Dengan Gym di Texas, United States

Hotel bem limpo e com um ótimo custo benefício, atendimento excelente

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

My experience at this hotel was a good one. It's next to the airport and the hotel provides a shuttle service. The staff at the front desk are extremely friendly and helpful. The breakfast was good. The room was clean and spacious. I had a great stay.

Beautiful structure in a strategic area of ​​the city of Houston. Excellent service and helpful staff, who welcomed me, kept my suitcase in a safe place after check out and helped with every request. Beautiful common areas, with purified water dispenser and always accessible cafeteria area. I highly recommend this structure.

This place is great because it has free covered parking so you don’t have to park in the hot sun since doing so can make the car super hot. The lady bird lake is right behind the hotel so if you are planning to kayak it’s perfectly next to the hotel. Everything we wanted to visit was less than 10 minutes away and very cheap to take an Uber or Lyft to downtown.

We had a great one night stay! They even opened up the coffee shop for us to grab bottled waters at midnight!

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

Room overall was pretty clean, room has a lot of space and staff was very kind. you have to pay to park and they charge you 20 just because but was reasonable for the area ( i guess)

Nice hotel the restaurant in the hotel had great food but very pricey 16.00 for a hamburger the pool is inside and it was like a giant hot tub the water was just right and warm and not freezing like some swimming pools are.the beds were somewhat cozy, but they didn't have soap and enough towels so we had to get more from the front desk they didn't have bar of soap but got shampoo and conditioner for soap to wash ourselves. And the air conditioning is not that great 1 small little square box in the wall struggling to push air out. We had to put it on 62 and run all night then finally cooled off the next day, but it took all night to cool the room.

Beautiful hotel and accessible location. The shower/ tub had some sort of strange leak from the ceiling that you could hear dripping all night but other than that it was great.

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

Beautiful structure in a strategic area of ​​the city of Houston. Excellent service and helpful staff, who welcomed me, kept my suitcase in a safe place after check out and helped with every request. Beautiful common areas, with purified water dispenser and always accessible cafeteria area. I highly recommend this structure.

We had a great one night stay! They even opened up the coffee shop for us to grab bottled waters at midnight!

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

Room overall was pretty clean, room has a lot of space and staff was very kind. you have to pay to park and they charge you 20 just because but was reasonable for the area ( i guess)

Great food with wonderful location to the airport. The counter service is great as well, very nice to answer questions whilst they do love this job to sell Marriott membership in a quite proper and pleasant manner

The feeling is very good and the living experience is excellent. Before check-in, I consulted Trip.com customer service to assist in consulting the hotel airport pick-up service. I was told that there was no such service. Others were very good, including breakfast!

What an unexpected surprise. It's super cheap and has one bedroom and one living room. Because the original hotel didn't have any rooms, I temporarily changed it to a nearby one. Unexpectedly, I changed it to a more comfortable one~

The front desk brother is very warm and the hotel is clean and comfortable. Would recommend friends to live.

Shopping complex, high-end residential street, hotels are dense, no matter which road or road, the hotel is located in a clean, luxurious and elegant environment. The traffic to the museum area and the restaurant area was easy to go. Because there are children, it's a room with two queen beds, so it's very comfortable, comfortable, clean and elegant. As a person who is obsessed with details, it's impeccable and tidy Breakfast is a basic American menu, but it tasted good because it was sincere and neat. Check out at 12 o'clock, so even if I overslept, I had breakfast and washed and relaxed. I had a very comfortable and convenient time.

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

Beautiful structure in a strategic area of ​​the city of Houston. Excellent service and helpful staff, who welcomed me, kept my suitcase in a safe place after check out and helped with every request. Beautiful common areas, with purified water dispenser and always accessible cafeteria area. I highly recommend this structure.

We had a great one night stay! They even opened up the coffee shop for us to grab bottled waters at midnight!

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

Room overall was pretty clean, room has a lot of space and staff was very kind. you have to pay to park and they charge you 20 just because but was reasonable for the area ( i guess)

Great food with wonderful location to the airport. The counter service is great as well, very nice to answer questions whilst they do love this job to sell Marriott membership in a quite proper and pleasant manner

The feeling is very good and the living experience is excellent. Before check-in, I consulted Trip.com customer service to assist in consulting the hotel airport pick-up service. I was told that there was no such service. Others were very good, including breakfast!

The front desk brother is very warm and the hotel is clean and comfortable. Would recommend friends to live.

What an unexpected surprise. It's super cheap and has one bedroom and one living room. Because the original hotel didn't have any rooms, I temporarily changed it to a nearby one. Unexpectedly, I changed it to a more comfortable one~

Some staff a little un-friendly,reception staff didn’t advise that we couldn’t eat in the restaurant that night because of a block booking,which I found quite in acceptable when we went to eat.

Nice hotel the restaurant in the hotel had great food but very pricey 16.00 for a hamburger the pool is inside and it was like a giant hot tub the water was just right and warm and not freezing like some swimming pools are.the beds were somewhat cozy, but they didn't have soap and enough towels so we had to get more from the front desk they didn't have bar of soap but got shampoo and conditioner for soap to wash ourselves. And the air conditioning is not that great 1 small little square box in the wall struggling to push air out. We had to put it on 62 and run all night then finally cooled off the next day, but it took all night to cool the room.

Beautiful hotel and accessible location. The shower/ tub had some sort of strange leak from the ceiling that you could hear dripping all night but other than that it was great.

First time trying this hotel / service hotel. check in was a bit messy as I didn’t know how to get to my room despite instructions on email. It was late and I was tired so that’s probably why. But the rooms are just wow. Stunning view, the room was absolutely at a very high luxury level. Great large sized bathroom / shower.  You know should invest in a better coffee machine, the room deserves better ;-)  but OK there is a Starbucks and Cafe next door. The location is top dollar and my experience was fantastic.  I will 100% book again.

Spacious and very clean room. Confortabile bed. Everything in perfect condition. Absolutely pleasant stay.

Facilities: Very complete, with a microwave for heating food Hygiene: Very clean and tidy Service: The front desk is very nice, great👍 Breakfast: Not recommended... not very tasty Environment: Close to the airport, convenient transportation

Nice hotel and clean

The room is spacious and the accommodation is relatively safe. The hotel facilities are a bit old and there is no buffet breakfast, only coffee and drinks. It is very close to the airport and there is a shuttle. Overall it is OK.

Shuttle services to the hotel, even in the midnight. Quite locations and services

Overall the room was great and spacious. The location is well situated and easily accessible to shopping and dining options. Unfortunately the elevators had issues and needed to wait long times to come and go.

Looking at Ctrip's online reviews, I booked a room for two nights. The first impression when I came to the hotel was very good. The waiter at the door was divided into two parts. The service was very professional and enthusiastic. The waiter entered the room and put it in the room. The facilities of the hotel are introduced carefully. It is very warm. The hotel has seven restaurants. We had an American dinner at the hotel that night. The quality of the service and dishes was perfect. The Japanese food at noon the next day was also very exquisite. There are also many surrounding attractions. It is also very convenient. I will definitely stay here next time I come to Dallas. I highly recommend it to everyone.