Hotel Dengan Gym di Wellington, Selandia Baru

The room was really good for what we needed. Was just hard washing dishes in the bathroom. The lift was broken, which is out of your control, however it would have made it easier to be able to access the stairs. Other than that, thanks for the stay, would recommend

We have always enjoyed staying at QT Museum Hotel. We were given the option to upgrade to a Seaview room on the top floor with an additional charge. Seeing it is a more quiet room compared to my booking request on the 1st floor near road traffic and rubbish bin area, I paid the extra for the upgrade per night for 2 nights. Our room was not serviced well the following day. Rubbish bin in the bathroom being the only one was not emptied. The Bath and Shower gel was not replenished, we had to asked for it to be refilled. the cushions on the bed was still on the floor from the night before, the ironing board was still left out - I did not put it back as the iron was still very hot after ironing my dress for my conference that morning. The gym facilities was very tired with all towels being used and the used towels bin was overflowing. I was very disappointed with my stay this trip, using shortage of staff since Covid is a very old excuse now. Systems and procedures should be in placed by management to ensure the 5 star ratings is upheld. No point upselling or selling more rooms if they cannot keep customers happy to come back again. This was not only my opinion but that of my colleagues. very disappointing!

It’s a good hotel not far away from the center and the main streets. Our room was clean and the bed comfortable. I honestly can’t understand the bad reviews, it was a more budget option and therefore not the Hilton. Only thing that has a bad taste is that the building got a fine because it’s “Earthquake Prone”.

We needed a place to stay in Wellington for a couple of nights and selected Trinity in a random selection online. Criteria were, reasonably easy to get to by car, reasonable proximity to Te Papa and reasonable price. Trinity covered those bases. Online booking was simple as was check-in. Car parking was in a Wilsons building just across the street, arranged by the hotel. The facilities were up to our expectations. The bed was extremely comfortable, and the bathroom amenities were all you could wish for. We were away from the hotel all day, so didn't need anything else. We had one evening meal in the restaurant and that was quite adequate in terms of preparation, flavors and portion size. Check-out was straightforward and we were offered storage for our luggage for the day although we didn't need that service. We are well into our 70's but walking to attractions was not an issue. We were more than happy with our stay and in similar circumstances would stay there again.

Overall is great, but still feel the whole hotel a little old, and one point: we asked the receptionist for shaver and toothbrush, he said all in the room, but actually there’s nothing. We need to phone service team for several times ( we only asked one thing first cause we believed there are everything except that one, then we found others were not there……), really inconvenient. The food is great, and the guy there is very friendly!

It's a great experience. The value for money is there and the location is wonderful with next to zero noise at night. Staff is friendly and helpful and daily housekeeping is on point. It would be better to provide body lotion in the room, and TV produce some flashing light from the back after turning off can be slightly troublesome. I also try the food, they have daily deals and happy hours.