Hotel Dengan Gym di Chittagong, Bangladesh

Unfortunately food was not good according to my taste. Rather expensive too!

This is the Nth time I stay here. I always stay here when I come on business. This is a relatively cost-effective hotel in Chittagong. The room decoration is a little old, but it is clean and comfortable overall. The location is also quite convenient.

Summary of Experience 1.Check-In: The check-in desk was efficient and friendly. 2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant. 3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement. 4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied. 5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status. Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response. 6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.

The room is okay, it's an old hotel and the facilities are old. The air conditioner in the corridor was turned on so much that the air-conditioning penetrated into the room. It was a bit cold even if I didn't turn on the air conditioner. The breakfast is good and meets local four-star standards.

The breakfast is good. It is very convenient to take the highway from the airport. However, the streets are very dirty, which is a common problem in Bangladesh. The service is good. The waiter brought the luggage to the room. The floor is high, the bed is soft, and the bath water is comfortable. Two bottles of water are provided.

I booked two rooms. Both room had bad smell coming from the toilet. Room service was very poor. Cannot maintain timely service. If commits 30 minutes, it may take 1 to 2 hours, even can forget to respond back to requests. Hotel staffs do not know the manners of 5 star hotel. Overall experience is not good.

Great experience. Good location and good service

The location of the hotel is good and convenient, and there are supermarkets nearby. Hotel equipment is relatively good, the equipment is relatively complete. Health is also relatively clean, it is a relatively comfortable hotel. The hotel restaurant is also good.

All staff behaviour is amazing. i highly suggest this hotel for coxs trip. Thanks

Food was good

This is the Nth time I stay here. I always stay here when I come on business. This is a relatively cost-effective hotel in Chittagong. The room decoration is a little old, but it is clean and comfortable overall. The location is also quite convenient.

Summary of Experience 1.Check-In: The check-in desk was efficient and friendly. 2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant. 3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement. 4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied. 5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status. Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response. 6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.

The room is okay, it's an old hotel and the facilities are old. The air conditioner in the corridor was turned on so much that the air-conditioning penetrated into the room. It was a bit cold even if I didn't turn on the air conditioner. The breakfast is good and meets local four-star standards.

The breakfast is good. It is very convenient to take the highway from the airport. However, the streets are very dirty, which is a common problem in Bangladesh. The service is good. The waiter brought the luggage to the room. The floor is high, the bed is soft, and the bath water is comfortable. Two bottles of water are provided.

The location of the hotel is good and convenient, and there are supermarkets nearby. Hotel equipment is relatively good, the equipment is relatively complete. Health is also relatively clean, it is a relatively comfortable hotel. The hotel restaurant is also good.

The Internet is basically satisfactory, the service is very professional, and the location is relatively central, but Ctrip's description is wrong. The hotel is 18 kilometers away from the airport instead of 9 kilometers as described by the hotel. The owner is a local and very enthusiastic. The security downstairs is well done, and the 24-hour security guards are on duty downstairs. Hotels like Chittagong are already very good. There are no construction sites around, sleep is very quiet, very suitable for business travel

It was great experience didn’t expect it at all I will go there again!!

Unfortunately food was not good according to my taste. Rather expensive too!

Great experience. Good location and good service

All staff behaviour is amazing. i highly suggest this hotel for coxs trip. Thanks

Food was good

It’s okay to have a morning meal. If you travel early, you can have breakfast alone. It's just bread and simple pastries. The doorman and waiter are good. But there is no kettle in the room

Unfortunately food was not good according to my taste. Rather expensive too!

Great experience. Good location and good service

All staff behaviour is amazing. i highly suggest this hotel for coxs trip. Thanks

Food was good

It’s okay to have a morning meal. If you travel early, you can have breakfast alone. It's just bread and simple pastries. The doorman and waiter are good. But there is no kettle in the room