Hotel Bintang 4 di Hawaii, Amerika Serikat

Very clean, great service. The staff are always helpful, smiling and friendly. They give good advice on tourist attractions and local shops to visit. I only ever stay here when I visit Honolulu.

We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience. First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level. I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure. A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised. Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.

ホテル内で十分楽しめることが最大の良さだと思います。 たくさんのプールやカフェ、レストランなどがあり3日間では時間が足りなかったです。 ホテル内なのにイルカや亀に会えたりなど色々な楽しみ方ができました。 また、スーパーも歩いていける距離にあり便利でした。 ハワイ島に泊まる際はとてもおすすめのホテルです！ アメニティはほとんど全くなく、コップやお皿、カトラリーなども置いていないのでお箸くらいは持って行って良いかもしれないです。 イタリアンレストラン、とても美味しかったのでおすすめです！

Saya ditingkatkan ke pemandangan laut, jadi menyenangkan melihat pelangi yang sangat indah, dan mereka memberi saya kue ketika saya check in, jadi saya makan makanan ringan selama saya tinggal. Namun mereka tidak mengisi air dan tidak membersihkannya setiap hari. Senang rasanya bisa mendapatkan kopi gratis sebanyak-banyaknya setiap pagi ketika saya pergi ke lobi. Ada kulkas dan microwave di kamar, jadi sangat nyaman. Kamar mandi sebenarnya ada air di lantai dan tidak ada jawaban. Sangat basah... Itu adalah lokasi yang bagus untuk berkeliling pulau vulkanik, cantik karena ada Laut Smith, dan pohon beringinnya juga cantik! Saya merekomendasikannya