Hotel Bintang 4 di Prefektur Kumamoto, Jepang

An absolutely wonderful experience.
The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course. 
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied. There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna.
The traditional dinner and breakfast were both impressive—delicious and very generous in portion.
The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking.
At night, our futons were laid out for us, adding to the authentic experience. The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant.
That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.

Kumamoto datang ke Gunung Aso, tetapi hujan deras dan hancur. Hotel yang kami pesan sangat terjangkau dan transportasinya sangat nyaman lari dan tidak banyak orang. Satu-satunya kelemahan adalah setelah meninggalkan hotel, saya pergi untuk mengambil barang bawaan saya dan meminta sebotol air kepada nyonya hotel. Saya benar-benar terburu-buru ke JR dan tidak punya waktu untuk membeli air, dan saya sangat haus diberitahu bahwa air tidak akan disediakan setelah check-out. Aneh dan tidak sebagus di China.

This stay at Ryokan Sanga is faultless, from service, to food, hot springs to everything, it’s so thoughtfully set up and delivered. It’s not a luxury place but our stay there is well beyond luxury. Love it so much and have no hesitation to recommend it. Worth all the travel to meet the nice people in this wonderland of onset.