Hotel Bintang 4 di Somerset, Inggris Raya

The hotel had great location and tasty breakfast. The room was nice and good toilet. Great room service for bringing your delivered food to your room for you. However the staff needs to improve their communication skill and knowledge. I was told that I could buy breakfast prior to the day I want the breakfast and I didn’t have to book a time slot. However when I wanted to check out I was told that I was charged the price of the breakfast that is bought on the day, not the day prior. I later talked to the staff and they understood their staffs mistake. The hotel doesn’t have dinner service I was told.

This is my first hotel booking with Trip and I must say I was skeptical at first whether it would go through. Thankfully, the hotel did receive the confirmation. Just needed to tell the receptionist your surname and they’ll be able to locate you in their system. We were passed complimentary cookies, which were really yummy. The bed in the double room was smaller than expected but it was still good enough for two adults. The rooms are not very soundproof so you can hear the outside cars if you’re on the side facing the city. But if you’re not overly sensitive, the sounds are acceptable. The 24/7 gym was fairly well-equipped for the space capacity. They had gym towels, sanitary wipes, and water refiller. The hotel breakfast was enjoyable as well. The restaurant had a good view. Overall, the stay was a really good deal! Would use Trip.com again.

I have stayed in 100s of Hotels. I now try to avoid the chrome & glass gin palace type. I use budget hotels for a one night stay. However this was a 5 day break to celebrate my partners 60th birthday. The Hotel was wonderful, historic building but maintained well. Lovely staff who made us feel very welcome. A lovely cooked to order breakfast and the evening meal was cooked to perfection and our waiting staff were better than most restaurants. The room was perfect, cleaned when we required and the location is perfect. There is a bus to town every 15mins which is just 3 stops away. If you are visiting Bath this is the best hotel to stay in.

The hotel is attractive and full of charm, with a pleasant aspect facing the church, however, the surrounding area of Bridgwater is rather run down.  Staff were very efficient and checked us in quickly and efficiently. Unfortunately, we didn't get to try the restaurant as it was closed due to it being Father's Day. Our room was ok, and had a large bathroom with both shower and separate bath. There was plenty of hot water available, but aware that it was almost scalding when allowed to run without cold added. The bed was comfortable and the room well equipped with tea facilities, ironing board and iron and hair dryer. Due to the age of the building, there was a lot of noise from residents walking around in the rooms above ours, but it wasn't too obtrusive. Breakfast was very good with a choice of full English or continental and my gluten allergy was catered for.  If you  need to stay in Bridgwater, then I would recommend The Old Vicarage, but we would probably look in the villages further out of the town in future.

I had a fantastic stay at this 4-star hotel! The receptions were friendly and attentive, making me feel welcome from the start. My room was clean, spacious, and well-appointed with modern amenities, and the bed was super comfortable. The breakfast buffet offered a great variety of delicious options I enjoyed the hotel’s historical building.The location is convenient for exploring the city, making it a perfect choice for both business and leisure travelers. Overall, a wonderful experience—I highly recommend it and will definitely stay here again!

First stay here and will definitely return. 3rd stay at a Mercure brand hotel and cannot fault any! Bridgewater is a pleasant town with plenty of places to enjoy and pass the time. The hotel is spotlessly clean, rooms are very nice with excellent air conditioning if you need it! Comfortable beds, all mod cons including Samsung TV, USB sockets by the beds, ambient lighting, storage well thought out, small fridge, room service, fabulous bathrooms with waterfall shower and lovely extras such as decent shower wash and hair wash, make up/shaving mirror with lighting. Very secure hotel with 24 hour reception and lift only operable with key cards. Didn't try the hotel restaurant but judging by the volume of people eating there I'd assume very good! Nothing to fault!