Hotel Bintang 5 di Luzon Tengah, Filipina

I had a wonderful stay at your hotel. The staff were amazing, very welcoming and helpful. The facilities are great, the bed was very comfortable, and the room itself was excellent. I also really enjoyed the swimming pool, which was very well maintained. The only issue I faced was the presence of small cockroaches in the room. I believe this is something that can be solved , as everything else about my stay was truly enjoyable

First visit to Clark Hilton and our stay exceeded expectations in every way. Staff are all very courteous and professional - outstanding welcome and solicitous care throughout. All are great and special thanks to those who helped with luggage, taking photos and looking after us. We received a lovely free birthday cake and Mr Ed of the Olive Resto helped us with packing it as it was really too generous to eat in one go. Also receptionist Mariz very hospitable and made us feel really welcome explaining everything. Our room was upgraded to balcony view. It is a lovely restful place to spend time, with great views, food and a superb swimming pool with little casitas attached. Highly recommended - the best hotel in Clark we have visited so far.

Our staycation in the resort wasn't what we expected given that it is a high-end resort with pricey room rates. It was Christmas Season but the property lacked Christmas programs or activities to entertain guests and make the stay more festive. Food service is slow and it takes time to bring food orders to the guests' table. Also food orders are a bit pricey but taste and presentation are just average. The resort is not also friendly to senior citizens/PWDs as it has a lot of staircases. On the other hand, I'd like to commend the excellent service, friendliness and attentiveness of staff from housekeeping to reception desk and concierge/security.