Hotel 5-Star di Terengganu, Malaysia

Resort Stay Review— My overall stay at this resort was great, and I would definitely consider returning with my extended family. Arrival & Ferry Service— The complimentary ferry service from Fairfield Kuala Besut to Perhentian Island and back was a nice touch. We were provided with free drinks, and the waiting area at the restaurant or lobby was comfortable and convenient. Birthday Surprise— This was a birthday trip for my husband, and I truly appreciated the effort put into decorating our room and providing a complimentary birthday cake. It made our stay extra special! Room & Privacy— The room itself was spacious and comfortable, but it lacked privacy as it was clearly visible from the pool opposite (Room No. 2048). I requested a room change to a more private space but, unfortunately, received no response. Cleanliness & Housekeeping Issue— On the second day, I found a dead animal stuck on the daybed’s blind. Since I wasn’t using the blind, I left it there as we were checking out the next day. However, I was disappointed with the front desk’s response when I reported it upon checkout. The receptionist simply said, “Oh, we will ask them to see and remove it,” without offering an apology or even a simple thank you for informing them. For a five-star hotel, I expected better hospitality and professionalism. Dining Experience— • Breakfast Buffet: The breakfast buffet was fantastic, with a wide variety of options to choose from. I especially loved the nasi lemak—the sambal was just right, not watery or overly sweet. There were also plenty of desserts and even ice cream, which was a nice surprise! • In-Room Dining: The food was delicious and well-presented, but it wasn’t very warm upon arrival. It would be great if they could serve it hotter or use a warmer. • Restaurant Dinner: I ordered grilled beef, grilled prawns, and fish, and all were absolutely delicious! Facilities & Environment— The resort’s facilities were excellent—top-notch in every aspect. I especially loved the romantic beach area, though the climb to reach it was a bit tiring. Still, the view and experience were worth it! Late Checkout & Departure— A big plus was the complimentary late checkout at 4 PM, which aligned perfectly with the ferry departure time. This was really convenient and appreciated. Final Thoughts— Despite a few minor issues, I truly enjoyed my stay. The resort offers a wonderful experience, great food, and excellent facilities. I would definitely return with my extended family for another trip!

Everything in here is sooooo niceeeee. The beach view, the amenities, facilities, all are ⭐⭐⭐⭐⭐. Of course not budget friendly, thus we didn't choose for dinner & lunch. The breakfast has quite a limited menu although we spend A LOT for the price which is quite a bit bummer. They will ask MYR1000 DEPOSIT, but we can request to opt for it. The reason for the deposit is for them to auto deduct any additional paid service but if we opt out, we have to pay it straight away (which is fine for us). Have daily activities but some of them have to pay. The entertainment room is funnn. Always playing pool table there but quite eerie at night as the room is far from others and the path to it is a bit dark. Overall still satisfied with this resort as all are tip topp. Their workers are friendly. The beach is unforgettable!! Amenities given are completely more than enough.

This is one of the best hotels ive been to. The architecture is really beautiful, the lap pool is amazing, the rooms are really elegant and comfortable, modern, clean. You can see small sharks and lots of fish just down the hotel. The staff is so nice. The surroundings are gorgeous : dont hesitate to explore and get off the beaten tracks. The price of the food and drinks is too expensive, but the meals are well prepared. The breakfast is amazing. I strongly recommend this hotel

Need to have other basic amenities such as rubbish plastic and sweepers

Resort Stay Review— My overall stay at this resort was great, and I would definitely consider returning with my extended family. Arrival & Ferry Service— The complimentary ferry service from Fairfield Kuala Besut to Perhentian Island and back was a nice touch. We were provided with free drinks, and the waiting area at the restaurant or lobby was comfortable and convenient. Birthday Surprise— This was a birthday trip for my husband, and I truly appreciated the effort put into decorating our room and providing a complimentary birthday cake. It made our stay extra special! Room & Privacy— The room itself was spacious and comfortable, but it lacked privacy as it was clearly visible from the pool opposite (Room No. 2048). I requested a room change to a more private space but, unfortunately, received no response. Cleanliness & Housekeeping Issue— On the second day, I found a dead animal stuck on the daybed’s blind. Since I wasn’t using the blind, I left it there as we were checking out the next day. However, I was disappointed with the front desk’s response when I reported it upon checkout. The receptionist simply said, “Oh, we will ask them to see and remove it,” without offering an apology or even a simple thank you for informing them. For a five-star hotel, I expected better hospitality and professionalism. Dining Experience— • Breakfast Buffet: The breakfast buffet was fantastic, with a wide variety of options to choose from. I especially loved the nasi lemak—the sambal was just right, not watery or overly sweet. There were also plenty of desserts and even ice cream, which was a nice surprise! • In-Room Dining: The food was delicious and well-presented, but it wasn’t very warm upon arrival. It would be great if they could serve it hotter or use a warmer. • Restaurant Dinner: I ordered grilled beef, grilled prawns, and fish, and all were absolutely delicious! Facilities & Environment— The resort’s facilities were excellent—top-notch in every aspect. I especially loved the romantic beach area, though the climb to reach it was a bit tiring. Still, the view and experience were worth it! Late Checkout & Departure— A big plus was the complimentary late checkout at 4 PM, which aligned perfectly with the ferry departure time. This was really convenient and appreciated. Final Thoughts— Despite a few minor issues, I truly enjoyed my stay. The resort offers a wonderful experience, great food, and excellent facilities. I would definitely return with my extended family for another trip!

Resort Stay Review— My overall stay at this resort was great, and I would definitely consider returning with my extended family. Arrival & Ferry Service— The complimentary ferry service from Fairfield Kuala Besut to Perhentian Island and back was a nice touch. We were provided with free drinks, and the waiting area at the restaurant or lobby was comfortable and convenient. Birthday Surprise— This was a birthday trip for my husband, and I truly appreciated the effort put into decorating our room and providing a complimentary birthday cake. It made our stay extra special! Room & Privacy— The room itself was spacious and comfortable, but it lacked privacy as it was clearly visible from the pool opposite (Room No. 2048). I requested a room change to a more private space but, unfortunately, received no response. Cleanliness & Housekeeping Issue— On the second day, I found a dead animal stuck on the daybed’s blind. Since I wasn’t using the blind, I left it there as we were checking out the next day. However, I was disappointed with the front desk’s response when I reported it upon checkout. The receptionist simply said, “Oh, we will ask them to see and remove it,” without offering an apology or even a simple thank you for informing them. For a five-star hotel, I expected better hospitality and professionalism. Dining Experience— • Breakfast Buffet: The breakfast buffet was fantastic, with a wide variety of options to choose from. I especially loved the nasi lemak—the sambal was just right, not watery or overly sweet. There were also plenty of desserts and even ice cream, which was a nice surprise! • In-Room Dining: The food was delicious and well-presented, but it wasn’t very warm upon arrival. It would be great if they could serve it hotter or use a warmer. • Restaurant Dinner: I ordered grilled beef, grilled prawns, and fish, and all were absolutely delicious! Facilities & Environment— The resort’s facilities were excellent—top-notch in every aspect. I especially loved the romantic beach area, though the climb to reach it was a bit tiring. Still, the view and experience were worth it! Late Checkout & Departure— A big plus was the complimentary late checkout at 4 PM, which aligned perfectly with the ferry departure time. This was really convenient and appreciated. Final Thoughts— Despite a few minor issues, I truly enjoyed my stay. The resort offers a wonderful experience, great food, and excellent facilities. I would definitely return with my extended family for another trip!

Everything in here is sooooo niceeeee. The beach view, the amenities, facilities, all are ⭐⭐⭐⭐⭐. Of course not budget friendly, thus we didn't choose for dinner & lunch. The breakfast has quite a limited menu although we spend A LOT for the price which is quite a bit bummer. They will ask MYR1000 DEPOSIT, but we can request to opt for it. The reason for the deposit is for them to auto deduct any additional paid service but if we opt out, we have to pay it straight away (which is fine for us). Have daily activities but some of them have to pay. The entertainment room is funnn. Always playing pool table there but quite eerie at night as the room is far from others and the path to it is a bit dark. Overall still satisfied with this resort as all are tip topp. Their workers are friendly. The beach is unforgettable!! Amenities given are completely more than enough.