Hotel Bintang 5 di Delhi, India

The breakfast buffet was horrible absolutely terrible! There wasn’t a single piece of chicken, and 98% of the food was Indian dishes. We saw so many foreigners walking around the buffet just staring at the food, not knowing what to eat. What’s shocking is that when we ordered from their restaurant, the food was expensive but truly delicious! So how can the buffet be so bad while the restaurant food is amazing? It really feels like they’re deliberately making the buffet awful so people don’t eat it. On top of that, the rooms were run down and horrible definitely not worth the price. The only good thing was the staff, who were kind and polite. But overall, this place was a big disappointment. Never coming back again!

I had the absolute pleasure of staying at Maidens Hotel, Delhi with my wife and our 17-month-old daughter, and it has truly been the finest hotel experience I’ve ever had. From the moment we entered, the entire team made us feel like family. Every staff member is courteous, warm, and genuinely hospitable. The front desk is always welcoming with a smile, and I’ll especially remember Aijaz, who greeted us so kindly, and the GM, Prachi, who personally extended her warmth. Housekeeping, security, restaurant staff and every single person here has a helping mentality that sets this property apart. Our room was nothing short of spectacular; spacious, beautifully maintained, full of thoughtful amenities, and carrying a fragrance that instantly makes you feel at home. We had a luggage room, a drawing room, and a wonderfully decorated washroom. The welcome fruits and cakes were such a delightful surprise, something very few hotels still practice. There was even a little cutey bed prepared just for our daughter, which melted our hearts. What touched us most, were the gestures for our little girl. Housekeeping left her personalized cushions and adorable plush toys; ‘act of kindness’ that go far beyond duty. Seeing her cuddle up with a cushion embroidered with her name, and play with the toys thoughtfully arranged on her bed, was pure magic. These are the kind of memories we’ll treasure forever, and I’ll make sure she knows how dearly she was cared for here when she grows older. The dining experience was equally outstanding. Executive Chef Jashan Arora is beyond my praising capacity, a beautiful mind whose generosity and care cannot be overstated. Jashan even stood there during our departure, a gesture that shows the depth of his character and the heart he puts into his work. He personally ensured that our baby’s meals were made exactly how we wanted, often even better, and the dinners we had were delicious. The buffet breakfast was served alongside a green lawn where I had morning walks with my daughter, a picture-perfect start to each day. This heritage property itself is breathtaking. Maidens Hotel has preserved its timeless architecture and charm so beautifully that every corner feels picturesque, walking through it is like stepping back into history, yet with every modern comfort in place. There is truly nothing I can complain about here. If anything, my only regret is that I couldn’t do anything for the people who made our stay so memorable. To Jashan, Aijaz, Prachi, Ayushi, the restaurant team, housekeeping, security, and everyone else, you have my heartfelt gratitude. This hotel has set a standard that others should learn from. It is, without doubt, the best hotel I have stayed in, and I look forward to returning again. Until then, I’ll miss you all dearly.

Roseate House, Aerocity offers a wonderful stay experience. The property is beautifully designed, well-maintained, and gives a premium feel. The rooms are clean, comfortable, and thoughtfully arranged. The ambiance is calm and luxurious, and the overall atmosphere makes the stay very pleasant. The location is excellent, especially for airport convenience. A great place to stay for comfort and relaxation.

Saya membuat 3 reservasi terpisah di hotel ini sebelum kedatangan saya karena saya akan berada di India lebih lama dari yang direncanakan semula. Saya menginap total 9 malam. Dalam catatan reservasi saya, saya bertanya apakah saya dapat menginap di kamar yang sama selama masa tinggal saya. Saya memesan kamar twin dengan pe***dangan kolam renang. Ketika saya tiba di hotel, saya mengajukan permintaan yang sama, dan staf check-in memastikan bahwa saya dapat memiliki kamar yang sama. Kamar yang saya dapatkan hanya memiliki satu tempat tidur dan menghadap lokasi konstruksi. Kemudian saya mengetahui sendiri bahwa kolam renang sedang direnovasi. Kamar itu juga memiliki retakan besar di jendela. Saya memberi tahu staf tentang masalah tersebut dan meminta pergantian kamar, dan diberitahu bahwa seseorang akan datang membantu saya pin*** pada waktu yang ditentukan. Itu tidak terjadi. Mereka tidak meminta maaf. Selama masa menginap saya, kunci kamar saya dinonaktifkan dua kali (mungkin karena reservasi terpisah saya), pintu kamar mengalami kerusakan, brankas tidak berfungsi dua kali, dan TV kehilangan sinyal dua kali. Menjelang akhir, saya memasang tanda ”jangan ganggu”, tetapi menerima email dan panggilan telepon yang terus berdering menanyakan apakah saya yakin tidak membutuhkan layanan kebersihan. Secara keseluruhan, meskipun bukan pengala*** yang buruk, saya merasa terlalu banyak berinteraksi dengan staf untuk masalah kecil.

More than likely the best luxury hotel in New Delhi, the food is as good advertised, the staff are doing all they coukd within the small room Taj hierarchy allows them. As I finally got the minibar deposit back, I have to give it the deserved 5/5 algorithmic vote for the 2nd night. The overpriced Minibar Scam I don't drink Sugar which is even more irritating. That said I know the price of an unhealthy soda can...which is literally sold for 10% the rpice 50 meters away with the same barcode. The overpriced common soda aka Minibar scam, is no longer acceptable. Hotels that insist on insulting their guests with over priced Soda Cans will no longer be Luxury hotels...make a note of this, all new Luxury Resorts offer free minibar and depositless instant checkin...self checkout...because they want guests to remember the stay...systematic harassment at checkout is not Luxury at all, hotels that can't change outdated and malignant policies will be left behind, the minibar overpiced sodacan makes guests assume the restaurant and rooms are also 10 times overpriced...the overpriced Soda Can is the diagnostic marker that any guest can easily identify with confidence. If a Hotel can't afford a Free Minibar it is not a Luxury Hotel. All High-End Luxury hotels offer Free Minibar as it costs little to nothing; it projects opulence and true Luxury. Guests don't question the price of their restaurants or accommodation as they no longer have an overpriced Soda Can to serve as their reference point of Value. Once Taj confirms they made it a brand policy to get rid of the Minibar scam, they will benefit greatly from fast checkin and prompt checkout & unnecessary deposits...there will be less adversial intepersonal energy with the guests, nobody wants to feel taken advantage of...getting rid of the outdated pre-internet Minibar scam is how the best Luxury Distinguish themselves from the lower class scam establishments

I stayed here for 6 nights. The hotel is quite outdated and in need of refurbishment. The room was spacious, and they provided complimentary water generously. However, the elevator was very slow, and it took a long time to go up to the room. Unfortunately, the front office team was not helpful at all. I felt they were quite new. They arranged my car going to Taj Mahal 30 minutes late, and the front office staff insisted that I was mistaken. It was very frustrating because I had proof and a message sent to the concierge requesting the car at 5:00 AM. I ended up calling the Night Manager to report the issue. The saving grace was the hotel driver (Ardos—apologies if I spelled his name incorrectly), who provided excellent customer service. He was very good and made sure I was comfortable throughout the journey. He is a wonderful staff member who truly goes above and beyond. He was very helpful and kind. Someone like him should be well taken care of by the management. Kudos to him!

The only reason the stay was good because the room was very clean and housekeeping was done everyday. Otherwise, the toilet flush had problem, the safe box didn't work and the promise to get it replaced never came. Sometimes the lifts have some issues closing which leave the guests leaving the lift and waiting for another. It would have been good to have more breakfast variety being a 5 star hotel. The service recovery duration is pretty slow and need to call them a few times to chase. Above all, it would be great if the staffs at the reception area are more welcoming and have a smile on their face. Each time I approach them they hardly have a smile on their face and they give a very monotonous reply. I had high expectations on this hotel being a 5 star rating but it was quite disappointing.