Hotel Business travel di Chiba Prefecture, Japan

This was my second time staying in Tobu and first time using the East room. The standards for the East and West were different. So this review will mainly talk about the differences between both so you can pick which one. Rooms; East: It gave motel vibes. Everything was clean but the interior felt hotel but also a bit outdated. West: the best hotel introduction in Japan. I stayed here when i first landed last september and since then have been recommending it to people because of how much I enjoyed the room. Amenities: East: the bidet was not too old but older than the one in the west. It took time to change from front to back option. It didnt have heated seat too. The bathroom was smaller than the west room. Everything else that was provided were the same to the West room. West: The heated toilet was the cherry on top. The toilet was more spacious than East too! Cleanliness: East: found hair on the bathtub and one on the wall. Lowkey was 80-90% clean and the rest percentage was cos of the dust. I turned on the air purifier and dust flew onto my face cos it was on default strong mode.. West: cleaner than East LOL Overall: Pick West rooms if u can but if u just want the cheaper option, perhaps the East!

Great airport hotel if using Narita Airport!! Convenient free hotel shuttle bus picks up from airport bus station regularly with easy to read timetable, and drops directly at the hotel. Check in is quick and staff are friendly and helpful! Rooms are basic yet clean and not too tiny. 7-11 inside the hotel great if you arrive after the restaurant closes. Breakfast was a highlight !! Huge buffet of foods and drinks including Japanese and western options open from 6am!! Overall I am glad I picked Narita gateway hotel!

We were given the old wing which was old and worn out. Definitely a no-no and will never visit again. We stayed here 2yrs ago and love the location/rooms as they were modern n new. The old wing area is not suitable to host guests at all. From lift to room corridor, to the room inside and the toilet. Bad condition. Torn carpet with tape, peeling wardrobe door, cracked bathtub, room ceiling mouldy and webs. It was obviously an abandoned and under maintenance with no cleaning service place. The 2 nights stay was unbelievably unbearable.

Good place of stay if you’re doing Disney as it has frequent shuttle bus.  Loved the complimentary drinks at the welcome lounge.  Kids will enjoy the sweet stuffs. Breakfast is ok. And Lawson is a life saver,  you can buy food there if you arrive late from airport.

This place is very close to Narita Airport and is clean and simple and the price is good. I would stay here again if I have a late incoming flight or an early flight the next morning. The room I stayed in was pretty small, but perfectly ok for just one person. The breakfast was quite good - lots of different things to choose from. The staff were very polite and friendly. There is a convenient store next to the check-in on the first floor, and it has just about everything you could need. Which was great because I came unprepared for the 2-prong-only plug style of Japan (my laptop is a 3-prong style). It also has some basic food, even warm cooked chicken which I enjoyed after my arrival at night. The place provides night clothes, slippers, toothpaste & toothbrush, and a few other items for free. There is an airport shuttle that goes to and from the airport at regular time intervals. But when I arrived at the airport I was a little disappointed that it was hard to find the information of where to go and when the buses come - I hoped Trip.com would provide that info, or at least a link to the hotel’s main website, but instead I had to dig for that myself, and eventually found it on their website (I don’t remember the details anymore though).

We booked the hotel at the last minute through Trip.com. It was advertised as a last room available and a smoker’s room so our expectations were tentative. We were very pleasantly surprised by the standard and cleanliness of the facility. It is very conveniently located an easy 4 minute walk from the Hakimmakuhari railway station station. There are plenty of eateries in the vicinity. The Hareda and Narita AirPort Express bus also stops at this hotel. The room was clean with no smoker’s smell and all the comforts available for travellers. Breakfast and lunch is available at the hotel cafe. The food and service is very good. The hotel staff were friendly and attentive to our needs and nothing was too much for them. Ueda-san deserves special mention. The hotel is located within the Makuhari Residential Park and the parklands are pleasant to walk around. Makuhari beach is a 10-15 walk from the hotel, as is the Zozo Marine baseball park. Highly recommended.

Love this hotel. Stayed here as I was going for 2-days of Disney parks. It’s got a Disney shop in here! Nearby the Disney rail. There’s even a convenient store in the hotel. Love that I got daily replenishment of the amenities like shampoo, conditioner and shower gel. Most hotels no longer have this benefit. Love the convenience of the shuttle busses to go to Maihama station and the bayside station, it is a life saviour after a whole day of Disney in the sun. However it will be great if the hotel had shuttle busses that takes you directly to Disneysea. Here’s my opinion: the hotel is slightly dated but well maintained. The room looks comfy and not as dated as some of the hotels nearby. It is more affordable than Hilton and it’s like literally opposite. There are 2 Lawsons in Hilton if you need more supper variety. View from the room is amazing. You can see the Bay Area and Hilton and Toy Story hotel :) Will 100% stay here again when I go to Tokyo disney resorts.

I had a great stay at this hotel. The breakfast was delicious and well worth the price—2200 yen for guests, with walk-ins costing 2700 yen. The room was spacious and clean, making for a comfortable stay. Additionally, its convenient location next to Nippon Car Rental made it easy for us to explore the area. Highly recommended! 🌟

It was a great experience. It is very unusual for a big room in Tokyo but Mitsui Garden exceeded our expectation. The room is big, clean, with phone charger, with 2 toilets. For a group of 6, surely you will not be in trouble during your early preparation before going out on your day trip. Awesome. Will definitely book here again.

Hotel near to Shopping Mall and have Free Shuttle Bus very comfortable to Airport every 1 hour. I like its quiet and flowers front yard very beautiful. Amenities have things to customers in their needs and enough. I just take rest and relax a very very warm room although cold outside. All is just reasonable

This was my second time staying in Tobu and first time using the East room. The standards for the East and West were different. So this review will mainly talk about the differences between both so you can pick which one. Rooms; East: It gave motel vibes. Everything was clean but the interior felt hotel but also a bit outdated. West: the best hotel introduction in Japan. I stayed here when i first landed last september and since then have been recommending it to people because of how much I enjoyed the room. Amenities: East: the bidet was not too old but older than the one in the west. It took time to change from front to back option. It didnt have heated seat too. The bathroom was smaller than the west room. Everything else that was provided were the same to the West room. West: The heated toilet was the cherry on top. The toilet was more spacious than East too! Cleanliness: East: found hair on the bathtub and one on the wall. Lowkey was 80-90% clean and the rest percentage was cos of the dust. I turned on the air purifier and dust flew onto my face cos it was on default strong mode.. West: cleaner than East LOL Overall: Pick West rooms if u can but if u just want the cheaper option, perhaps the East!

Great airport hotel if using Narita Airport!! Convenient free hotel shuttle bus picks up from airport bus station regularly with easy to read timetable, and drops directly at the hotel. Check in is quick and staff are friendly and helpful! Rooms are basic yet clean and not too tiny. 7-11 inside the hotel great if you arrive after the restaurant closes. Breakfast was a highlight !! Huge buffet of foods and drinks including Japanese and western options open from 6am!! Overall I am glad I picked Narita gateway hotel!

We were given the old wing which was old and worn out. Definitely a no-no and will never visit again. We stayed here 2yrs ago and love the location/rooms as they were modern n new. The old wing area is not suitable to host guests at all. From lift to room corridor, to the room inside and the toilet. Bad condition. Torn carpet with tape, peeling wardrobe door, cracked bathtub, room ceiling mouldy and webs. It was obviously an abandoned and under maintenance with no cleaning service place. The 2 nights stay was unbelievably unbearable.

This place is very close to Narita Airport and is clean and simple and the price is good. I would stay here again if I have a late incoming flight or an early flight the next morning. The room I stayed in was pretty small, but perfectly ok for just one person. The breakfast was quite good - lots of different things to choose from. The staff were very polite and friendly. There is a convenient store next to the check-in on the first floor, and it has just about everything you could need. Which was great because I came unprepared for the 2-prong-only plug style of Japan (my laptop is a 3-prong style). It also has some basic food, even warm cooked chicken which I enjoyed after my arrival at night. The place provides night clothes, slippers, toothpaste & toothbrush, and a few other items for free. There is an airport shuttle that goes to and from the airport at regular time intervals. But when I arrived at the airport I was a little disappointed that it was hard to find the information of where to go and when the buses come - I hoped Trip.com would provide that info, or at least a link to the hotel’s main website, but instead I had to dig for that myself, and eventually found it on their website (I don’t remember the details anymore though).

I had a great stay at this hotel. The breakfast was delicious and well worth the price—2200 yen for guests, with walk-ins costing 2700 yen. The room was spacious and clean, making for a comfortable stay. Additionally, its convenient location next to Nippon Car Rental made it easy for us to explore the area. Highly recommended! 🌟

Hotel near to Shopping Mall and have Free Shuttle Bus very comfortable to Airport every 1 hour. I like its quiet and flowers front yard very beautiful. Amenities have things to customers in their needs and enough. I just take rest and relax a very very warm room although cold outside. All is just reasonable

Very prompt service by all staffs frm this hotel. Beyond my expectations, I didn't expect such wonderful service, but i was very pleased despite a very shirt stay as i had a 7am flight next morning. This hotel takes all pride in caring for their client/hotel guests. Every little thing was put into detail ; the complimentary shuttle bus svc to/from airport terminals & the shuttle svc to/from AEON mall was well worth it, a great deal of price for what client paid for the room rate. I must so compliment Marroad Htl is spotlessly clean. Will highly recommend those for looking into free airport shuttle and with morning flight to catch. Will definitely rely on this hotel for my future Narita transit/ stopovers . 10 stars if i could. 🌟 🌟 🌟 🌟 🌟

Just as advertised. Nice compact room with comfortable bed and very clean. Air conditioning worked well. Close to both narita and keisei-narita train station. Easy walk to aeon mall and omotesando street with many options for eating and shopping. At end of this tourist street wonderful old shire. One of the best we have seen in japan. Lovely staff and breakfast was fantastic.

The hotel offers a regular shuttle service between Narita Terminal 1 and Terminals 2-3, shared with the Hilton hotel. The journey from Narita Terminal 1 to the hotel takes approximately 30 minutes. Additionally, there is a shuttle to Narita Train Station and Aeon Mall. The room is clean, and the bed is very comfortable. The mattress is firm but not too hard, offering a soft yet supportive feel. The pillows provide good neck support without being too firm. The breakfast spread is standard, but the highlight is the pancake machine. With just a wave of your hand, the machine starts, and in about 30 seconds, you can enjoy a freshly made pancake.

from the location wise, it is very convenient when it provide the shuttle to airport. there is a convenient store so you can get something to eat there. yhe hotel has machine help us on hotel check-in /out so even many people come at same time , it will not take long to get a room. highly recommend ! the room is Toky standard size but redecorate so feel new indeed and smart TV available

Good place of stay if you’re doing Disney as it has frequent shuttle bus.  Loved the complimentary drinks at the welcome lounge.  Kids will enjoy the sweet stuffs. Breakfast is ok. And Lawson is a life saver,  you can buy food there if you arrive late from airport.

Love this hotel. Stayed here as I was going for 2-days of Disney parks. It’s got a Disney shop in here! Nearby the Disney rail. There’s even a convenient store in the hotel. Love that I got daily replenishment of the amenities like shampoo, conditioner and shower gel. Most hotels no longer have this benefit. Love the convenience of the shuttle busses to go to Maihama station and the bayside station, it is a life saviour after a whole day of Disney in the sun. However it will be great if the hotel had shuttle busses that takes you directly to Disneysea. Here’s my opinion: the hotel is slightly dated but well maintained. The room looks comfy and not as dated as some of the hotels nearby. It is more affordable than Hilton and it’s like literally opposite. There are 2 Lawsons in Hilton if you need more supper variety. View from the room is amazing. You can see the Bay Area and Hilton and Toy Story hotel :) Will 100% stay here again when I go to Tokyo disney resorts.

It was a great experience. It is very unusual for a big room in Tokyo but Mitsui Garden exceeded our expectation. The room is big, clean, with phone charger, with 2 toilets. For a group of 6, surely you will not be in trouble during your early preparation before going out on your day trip. Awesome. Will definitely book here again.

We stayed here after our day at Disney. The location wasn't too far but we didn't have a car. Public transportation was easy to use. The staff were great. They were very patient and helpful with the language barrier. They made sure we understand everything and were extremely accommodating. The room was clean and we have a very comfortable stay. We would stay there again if we were to return.

The room is really spacious in Japan standards. The toilet and bathroom is nice and clean. I really like the convenience store and the bakery on ground floor, makes it easy to get snacks. Only one thing negative is the shuttle bus to Maihama - during peak hours (park opening and closing) it’s really hard to get on, maybe the hotel should consider running more buses during those hours. The bus itself is very Disney classic though!

Nice hotel near Disney, they have free shuttle to the park, service was great! I wished I had paid attention about the spa earlier! Really nice and cheap, the convenience store in the second floor comes handy

We knew what we were getting into when we booked this hotel and it was truly an economy hotel to be close to Disney. They had excellent and frequent access with busses to get to the Disneyland and Disneysea area and took between 15-20 minutes each day to get from the hotel front door to the park gates. They have a free shuttle that works on a first come first serve basis but in the morning it left a little late so we used the public busses that stop very close to the hotel. The hotel is about 1 km away from each of the closest metro stations - Shin-Urayasu and Maihama (closest to Disney). The hotel is very minimal and was truly a place to sleep. We liked that we had a small kitchen with a mini fridge and kettle and stocked up on snacks and drinks each day at the nearby 7-11 to be ready to line up at Disneyland. We had the double bed and it was small but just a place to sleep so we felt rested. The rooms were warm enough in December but got a bit drafty at night. There was a desk, small work station, small TV and surprisingly a DVD/VCR combo in a cabinet. The bathroom was quite compact but we appreciated the heated seat on the Japanese style toilet and the good warm shower. They provide bath products and towels and there is the option to get additional items in the lobby like extra towels, bathing towel, shave cream, combs and toothbrushes. It is important to note that the hotel does not do daily housekeeping. We felt we had a good stay here because we wanted to be close to Disney without spending a lot of money. The stay was fine but on the last night the fire alarm went off four times around 1:30 am. They handed out a brochure at the front desk to say that if you left your shower door open the steam could set off the fire alarm and that could be what happened. After the second alarm a Japanese man told us we could stay in our room, after the second alarm the front desk made a loud announcement in Japanese over the intercom and after the fourth alarm they made an announcement in English to not worry. A little bit of a disruptive sleep but at least it didn't affect our Disney days.

Spacious and clean room. Love it. Delicious breakfast, opposite is JR station, malls, restaurants

Easy, efficient check in. Key drop for check out. Good Room size (twin bed room) Great breakfast with plenty of options. Disneyland & railway station drop off convenient Very pleasant stay would recommend.

Frontdesk: Professional, considerate, and sweet. Thinking of the need and provide the information before I mention. A little bit weird of the water usage in the bathroom. No other problem but comfortable suite. Looking forward another visit at this hotel again.

We booked the hotel at the last minute through Trip.com. It was advertised as a last room available and a smoker’s room so our expectations were tentative. We were very pleasantly surprised by the standard and cleanliness of the facility. It is very conveniently located an easy 4 minute walk from the Hakimmakuhari railway station station. There are plenty of eateries in the vicinity. The Hareda and Narita AirPort Express bus also stops at this hotel. The room was clean with no smoker’s smell and all the comforts available for travellers. Breakfast and lunch is available at the hotel cafe. The food and service is very good. The hotel staff were friendly and attentive to our needs and nothing was too much for them. Ueda-san deserves special mention. The hotel is located within the Makuhari Residential Park and the parklands are pleasant to walk around. Makuhari beach is a 10-15 walk from the hotel, as is the Zozo Marine baseball park. Highly recommended.

It was nice and clean. The bed was low and easy to sit on. However, the dressing table was narrow and the kettle and cups were also on the table, so there wasn't much space to spread out my cosmetics. The view from the elevator hall was nice.

Close to JR Chiba Station. Explore the streets around it and you can find Izakaya, Fastfood and cosme-drug store. The hotel had electricity shut-down on my checkout day - the staff helped to carry my luggage down to level one by stairs! Really grateful for that action :) Highly recommended - cheaper accomodation rates compared to Tokyo, but still fast and convenient to get into Tokyo by JR.

Why didn't the honkan have coin laundry, too? Or at least, why couldn't the edifices be connected to reach the laundry in the bekkan?

No flexibility of check in. But because hubby not feeling good, we pay ¥4000 when check in early at 11am. Location is convenient. Sheltered from train station to hotel Housekeeping did not wash our dirty cups. Only give us 1 big towel and 1 bath towel. I shared the towels with my husband. We have 2 people in room. Why only 1 towel. Front desk is kind enough to pass me the fever pad. Told them my hubby got fever and headache. She pass the fever pad. Thank you to front desk

Location is good in that it's right next to the Don Quiote and the surrounding area is quite relaxing. It's a comfortable 15min walk to Chiba Station. The hotel has its own ”onzen” which I quite unique to have for a city hotel, so thats a nice feature. Rooms were nice and comfortable. The only thing was that road noise was quite audible at times, but luckily it wasn't that frequent when train or passing cars in the area would cause any annoyance

The hotel is in a great location and is convenient for shopping at the beachfront Makuhari outlet. The room was average, the pillows were too flat and uncomfortable. The parking lot can only park vehicles with a height of less than 157cm. The nearby convenience store has a limited variety of products.

There is a water server on the first floor. The polite customer service is pleasant. I also appreciate the microwave in each room. There was a clear explanation that the box that I had previously found somewhere else and couldn't even find the cord for was a sterilization box. The convenient location with a supermarket nearby that is open until midnight is also an attractive feature.

Reserved a 3-night stay at this hotel, conveniently situated within a 5-minute walk from Chiba station. Enjoyed the complimentary welcome drink available from 2 pm to 11 pm. It would have been improved if they provided hot coffee for guests in the morning. A notable highlight is the onsen on level 3, offering a relaxing retreat after a day of exploring. Special commendation to Ms. 李, who facilitated our check-in. Upon overhearing our Mandarin conversation, she promptly switched to Mandarin, enhancing our understanding and overall experience. A thoughtful touch that stood out during our stay.

A standard business hotel with complete facilities, including vending machines and microwave ovens. Cleaning is timely, and it is convenient for shopping and dining around. The commercial street is very close, so there is no need to worry about rain.