Telusuri Ulasan Pelanggan untuk Hotel di Province of Bali

Hilton Bali Resort
4.4/5461 Ulasan
Nusa Dua
It was a memorable trip with my family in Bali Hilton resort. Especially the memories we captured in the beautiful locations of the resort by Dreams Studio Bali, Geraldo and Eka. Thank you and wonderful job by you guys !! when I now see the pictures on my wall, I feel really happy and think that I've taken a good decision to choose you guys to capture our memories!!
AlamKulkul Boutique Resort
4.5/545 Ulasan
Legian
A very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing. On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests. Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff. The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.
InterContinental Bali Resort, an IHG Hotel
4.6/5268 Ulasan
Jimbaran
Arriving at the hotel I immediately smelled the mould. The hotel is beautiful but smells. We were kindly received at the door, they picked up our luggage, and served us a welcome drink while we did the check in. I started to sneeze and my nose clogged so I explained I was allergic to dust and I would like a room with more sunlight and wind. When we entered the room the musty smell was unbearable. I immediately complained and they promptly found another room without carpets. I believe it was an upgrade. They also sent us an apology card with fruits and chocolates. Unfortunately, the new room was still smelly, not as smelly as the first one, but we accepted as we were super tired and didn’t want to wait any longer. Here are my pros and cons: Pros: Shower pressure was fantastic Breakfast was great, they had options like avocado toast, salmon bagel, burritos, and a variety of international options Bed was comfortable Swimming pool Temperature was perfect and the bar very convenient with great drinks Beach is clean and not crowded Sunset is beautiful The restaurants had a good environment and good food. A bit pricey, but overall worth it. Cons: Mould. This is actually the only reason I wouldn’t go back to this hotel. The smell is in the room and the entrance mainly. The rest of the areas are okay. This hotel was built in 1993, so I have to say that if it wasn’t for that, the hotel would be in amazing condition. Service by the pool was very slow, my husband tried to get a beer first thing when he arrived and only after calling the waiter twice they brought him the beer, but it was room temperature! 😞 Coconut water and beer were not cold, they actually offered ice, but it just made it watery and tasteless. Bike rental can only be used inside the hotel, and they don’t tell you that when you rent it. I tried to go out to cycle in the surrounding area and they didn’t allow me to go. After complaining, the charged me half price for the rent. I only used inside the hotel and at the beach in front of the hotel. Concierge service was very slow and inefficient. He didn’t have packages to offer, photos, or videos. Everything was searched on Google right in front of us. The only option given was a private driver that could take us anywhere we wanted to go. The problem is that we didn’t know the places, so we were expecting a better introduction to the island and the activities. We ended up doing our own research and hiring the driver. Transfer from hotel to airport costs 430,000 RP, but if you get a grab (similar to Uber/Didi) it will cost you less than 80,000 RP. Overall, the hotel is a good option if you can tolerate the smell. That’s the only reason I wouldn’t recommend it. Otherwise it was a great stay for the price.
Ramayana Suites & Resorts
4.4/5144 Ulasan
Kuta
I recently stayed at the Ramayana Hotel with a friend, and we had a fantastic experience! From the moment we arrived, we were impressed by the friendly and trustworthy staff who made us feel welcome. Our room was clean and well-maintained, featuring a comfortable bed that ensured a great night's sleep. One small detail that stood out was the delightful scent of the soap provided—such a nice touch! The amenities were excellent, and we really enjoyed making use of them during our stay. Overall, we had a lot of fun and felt right at home. I highly recommend Ramayana Hotel for anyone looking for a comfortable and enjoyable stay!
Four Seasons Resort Bali at Jimbaran Bay
4.3/570 Ulasan
Jimbaran
It was amazing! The location is perfect, very close to airport, the service and breakfast is amazing. Very friendly staff. The room is a dream, the private pools are calm and cosy.
Kuta Paradiso Hotel
4.2/5229 Ulasan
Kuta
Staff are very friendly and tentative, great customer service. Nice comfy bed and the buffet breakfast is just your normal run of the mill, it was fine but nothing outstanding, ordered room service and the food from the restaurant was quite good also. I just found the room and the outsides of the building to be a bit thread bare, a little worn. The fridge in the room worked really well but it was sorted of just plonked in the middle of the floor between the lounge and dining areas, air con kept the rooms cool but was noisy in the living area (maybe just a bearing in the motor). I did enjoy my stay, just a bit pricey for what it is and I would stay again but I would be looking for a better deal than the last one I got, paid over 1k for the week for one person.
Sheraton Bali Kuta Resort
4.4/5325 Ulasan
Kuta
The super friendly staff made the stay delightful and enjoyable. The facilities of the hotel left very much to be desired. The room was pleasant but dated. The hotel was under renovation though thankfully we didn’t hear any noise - most likely because it was a whole week of holiday for the locals. The pool was small. The BBQ dinner we had was overpriced for the food they were serving. But as I mentioned, the friendly staff made up for the imperfections.
Grand Hyatt Bali
4.5/5166 Ulasan
Nusa Dua
Great facilities. The kids enjoyed the extra large day bed. Very spacious room. So fun to watch the little squirrels on the trees by the pool. Their Italian restaurant had great food. We actually just came for lunch but loved their food and facilities that we ended up checking out of our other hotel and booked a room in Grand Hyatt immediately after lunch and checked in without a fuss. Would choose this hotel again.
The Seminyak Beach Resort & Spa
4.6/5136 Ulasan
Seminyak
East Wing is certainly not ”budget” the room was large with alot of toiletries - shaking kit, comb, brush, bath salt for the tub, loofah, mouthwash, toothbrush, toothpaste, full bottles of body wash, shampoo, conditioner, slippers robes, minibar, fruits , full size bags of snacks, water bottles, hot water kettle, tea The TV had HBO and other English movie channels and sports options The Bed the bed was a vacation all by itself! absolutely glorious! The curtains were truly room darkening curtains allowing you to truly get a good nights sleep. The curved bathtub was also a nice size the balcony was a nice size, and most importantly private with no views of other units. Balcony had thick high quality wood chairs and tables East Wing has its own pool. Guests in the East Wing have access to everything in the main building. The main pool is nice, breakfast buffet was decent. There were staples on a daily basis with some new things introduced each day. The food at poolside is ample and room service was also delicious. Obviously for a 5 star restaurant , prices will be higher than local restaurants but it didn't feel outrageously high. However I didn't partake in the themed nights as THOSE prices were a bit out of budget for me. Alothough the hotel has its own currency exchange, the one across the street offers a much better deal! The main building is truly a resort in the middle of a local neighborhood with beautiful landscaping, extensive amount of trees and stone paths, verandas, koi ponds, multiple restaurants, multiple pools, a gym, a spa, villa options, themed nights, infinity pool view is quite nice, the wedding chapel view is breath taking! I loved that their Christmas decor was classy and beachy and not over the top Christmas junk. The only unfortunate thing for Seminyak is the beach water is not clear and it isn't the best beach I've ever seen. The hotel is not a far from Seminyak square where there are other restaurants and the over rated Motel Mexicola within walking distance. There are also mini marts in either direction. Grab food also delivers. Hospitality is fabulous and on par here! The constant greetings just as you walk past staff. I would absolutely stay here again and recommend it to others!
Gending Kedis Luxury Villas & Spa Estate
3.9/549 Ulasan
Jimbaran
I first saw this place upon listing and caught my eye. It did seem a little absurd such a low price for the quality, by looking at the photos. I booked somewhere else for my first night also in Jimbaran. The second day I couldn’t resist the urge to book this place, and I not one bit regret my decision. Location is very easy to find, close to the main road which has convenience stores. Which is rare in this area, previously I stayed at Le Meridian and there was not one place where i could find an iPhone charger within 7km. Entrance is classy and nice, reception enthusiastically helped me with luggage and check in. After the process taking me to my villa. It was a nice walk, felt like I was in fairytale, greenery refreshing and truly made me feel like I am experiencing the essence of Bali. “Traditional Bali style” he told me. My villa was steep down the hills, which were all the one bedroom villas. At first I wasn’t happy about where it is located and asked for a higher unit. But once upon entering the residence I was completely shook. It went above and beyond my expectations, truly. The place was sparkling clean and view outside made me smile from the inside out. Not to dramatically pipe up the place but I felt they way underpriced the daily rate! The privacy is without complaint, especially for someone like me which is important. You are in the jungle in a luxurious treehouse. How much better can life get. Private pool is refreshing, freeflow running water; clean and clear. Bedroom is downstairs, going in is the most romantic woodlock bed and unfortunately I’m single but would be the most perfect for couples. Bathroom is ethnic and delicate. Spacious and well designed with a giant bathtub. Bath and toilet are separated, thank god. The night of I had the best sleep in a long long time. If one thing I had to complain would be the wifi, which for someone who works online can be frustrating.

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Informasi Travel Lokal

Jumlah Hotel738
Jumlah Ulasan26,473
Harga Rata-Rata (Hari Kerja)Rp 2.564.193
Harga Rata-Rata (Akhir Pekan)Rp 2.596.118