TTamuThe room is spacious and clean but the A/C keep stop working and we had to wake up middle of the night tried to fix it . The one reason we picked the hotel because there is a hot tub from the picture but there is no hot tub when we arrived.
TTamuWhen we first arrived to the hotel we were amazed at the location, you can’t get any closer to the park entrance than this, literally steps away. The check in process was fast and easy. The room and the property itself beautiful and very well maintained, most importantly it was clean. The room was big and had a kitchen which is always nice when traveling with little ones. And they have laundry on site as well. The pool is small but nice and had an amazing view.
The only negatives I have about the hotel is that there is no gym, no room service, and the hospitality could have been better. I was considering staying another night and there was rooms available but decided to check out after all, I called and asked for a late check out and the receptionist rudely denied our request stating they didn’t have enough housekeepers and therefore could not accommodate late check out, Not even an hour. If they were not sold out and had lots of rooms to clean, why wouldn’t late check out be allowed? When I did check out it was fast and easy but they did not seem to appreciate our business. Only stating you will get an email receipt. No “thank you for staying with us and we hope you return”. None the less, if we return to visit Zion, which I am sure we will, we will definitely stay here again.
TTamuIt is a good hotel if it’s a one day trip. Everything is outdated in the hotel even the walls and door colors. Staff were very friendly and gentle so five stars to them. Try to have breakfast after 7 am, then you will get all the items otherwise just bread and coffee. One day we had at 6 am, it was disaster. Next time we had at 9pm, so I could order the bf meal @$10.99. It was good.
JjacklanceThis is a great location in Salt Lake City. It's within walk distance of tons of great eateries and bars. Friendly service. Walking to the temples and state capital and mall. Love it.