Hotel Dengan bar di Arkansas, Amerika Serikat

I stayed three nights. Breakfast is the attached Perkins Pancake House which normally isn’t that bad. The food voucher from the hotel though gives you two eggs, a list of sausages, ham and a potato variety. I eat carefully which is not the Arkansas way, so there was nothing in column two or three of any interest and the over-easy eggs were only a notch thicker than water. I never went back for my remaining breakfasts. We booked 2 queen beds and were given 2 sets of towels. At 11 after the 1st night, I realized I might not get any housekeeping and asked for towels from a housekeeper I found who said she’d tell the appropriate person. That hadn’t happened by 1pm, so on my way out, I went to the front desk and asked for towels again (and toilet paper). I believe it was Porsha (not Porsche) at the front desk, who appeared to really care less. She offered me a roll of toilet paper on the spot but I wasn’t going back to my room, so again I suggested to have it and towels sent up. No one ever went into my room all day. As I left the room after the second night there happened to be a housekeeper next to my door and I asked again if I could at least get towels. She said I was supposed to get towels every day and doesn’t know what happened the day before, but unfortunately, she did not have any towels to give me and would have to pass a message along. I walked through the lobby at about 11am and asked again at the front desk. Again, it was Porsha, and again I don’t feel she took me seriously. Another woman overheard this (it appears she was a shift manager) who was very apologetic and swore she would get me towels. Nothing by 4pm. ***. 4th request in 2 days. As I went out for dinner, I asked again, and again told it would be taken care of. I was apprehensive with the sting of previous promises not upheld, and another woman at the desk, rather saltily said she would take of it. Apparently she did! Too bad I never got trash emptied in 3 days, old towels not removed and the last few squares of tp weren’t replenished from the 1/3 rolls provided. Even the Kleenex was empty, using maybe 5. Same pool towels and trash laying by the pools for 2 full days. There was a towel wadded by the outdoor pool gate, and it also didn’t move for 2 days. The restaurant/bar was excellent.

酒店很好，大堂早上有開水，可以泡方便麪，房間很大很安靜，服務人員態度比較親切，有一種賓至如歸的感受。早餐簡單管飽。在一家沃爾瑪邊上，購物很方便。沒有時間出去轉，不過看上去周邊環境還是不錯的。

My family had an okay stay. We booked 3 rooms and all but one was not okay. The TV didn't work, and the manager came up to the room, and all he said was oh sorry and did nothing to do to fix it. So the night manager might need a little more experience on making guests happy. The night crew at the front desk was awesome, fast check and positive attitude. ..

Enjoyed our stay. Second time staying at the Burgundy Hotel. If coming to Little Rock, this is definitely the hotel to book and stay. Quaint and Eclectic Hotel. Very clean and nice rooms, spacious king bed rooms, and has an excellent restaurant inside as well as a good breakfast bistro too. Customer Service is very accommodating and professional..They strive to make your stay enjoyable and overall experience pleasing.

The overall design of the hotel was nice including the bar, but the food situation is a waste of time. They should not advertise to include breakfast for a fee. They give you a $10 voucher that you can either use for the gas station stuff or you can order a microwave sandwich / burrito. The room was small but very nice. The method of having the fewest workers possible in the lobby really doesn't work.

The hotel was amazing. The staff was so polite and welcoming. The omelette bar was wonderful.

This hotel is excellent. The front desk is always friendly. The rooms are clean. The beds are comfortable. It’s in a great location. I would suggest anybody staying in Fort Smith. Stay at this hotel. The only thing I would change is a refrigerator and Microwave in the rooms for longer stays.