Hotel Dengan bar di Catalonia, Spanyol

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Saya suka linennya bersih tetapi tempat tidurnya mudah terlepas, juga ada sedikit debu di kamar. Sangat buruk bahwa wastafel berada di ruangan yang sama dengan tempat tidur, sehingga orang membangunkan Anda. Tempat tidur saya tidak memiliki papan kayu untuk menutupi cahaya di pintu masuk, sehingga sangat mengganggu di pagi hari (lihat foto).

Kami memiliki pengalaman menginap yang indah dan tak terlupakan di Ohla Barcelona! Setelah perjalanan 18 jam, kami sangat menghargai check-in lebih awal dan peningkatan kamar yang menyenangkan, itu adalah sambutan yang sempurna dan tepat seperti yang kami butuhkan. Lokasinya benar-benar ideal, terutama sebagai tempat menginap sebelum pelayaran, dan karena ini pertama kalinya kami di Barcelona, ​​Ohla memberikan kesan yang baik untuk seluruh perjalanan kami. Staf semuanya sangat ramah dan baik, membuat kami merasa seperti di rumah sejak awal. Cava dan cokelat yang menunggu di kamar kami adalah sentuhan yang manis dan penuh perhatian, tetapi yang paling menyentuh kami adalah catatan tulisan tangan yang mengucapkan selamat atas ulang tahun pernikahan kami, itu membuat momen tersebut semakin istimewa. Terima kasih Iraia dan Andrea. Sarapan juga fantastis, dengan pilihan makanan lezat yang beragam. Saya harus memberikan pujian khusus untuk croissant mini, rasanya benar-benar luar biasa, meleleh di mulut setiap gigitannya! Kami juga ingin secara khusus menyebutkan Fatima dari restoran, yang melakukan lebih dari yang diharapkan untuk memastikan pengalaman sarapan kami sempurna. Dia sangat ramah, tulus, dan penuh perhatian. Dia bahkan menyiapkan beberapa latte yang sangat enak untuk kami, yang membuat pagi kami semakin menyenangkan. Kebaikan dan keramahannya benar-benar luar biasa! Kami pasti akan memesan di sini lagi tanpa ragu. Terima kasih, Ohla Barcelona, ​​karena telah membuat kunjungan pertama kami ke kota yang indah ini tak terlupakan!

Salah satu lokasi terbaik di Barcelona. Lokasinya berada di pusat banyak tempat wisata dan terdapat banyak restoran, kafe, dan toko di dekat hotel. Kamarnya juga sangat bersih dan terawat. Area kolam renangnya juga sangat menenangkan dan stafnya sangat ramah, terutama seorang pria di bar.

I had high hopes for this ”4star hotel” From the pictures and the previous reviews everything seemed like it was too good to be true... Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast) Arrived at my room (104) 1st floor. Opened the door to a bright airy room..my first thoughts were this is lovely. Dropped my bags and took a shower and that's where things started to go downhill...let me explain... Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels... The attention to detail from the cleaners is just way below par for a 4 star establishment. Shower door covered in limescale (easy to put right with a bit of Elbow grease) Mold and nasties around the outer edge of the shower door (see pics) Splash marks all over the tiles at the side of the sink (like old toothpaste marks) Sink wouldn't drain properly (seemed to be blocked) Skirting boards definitely hadn't been given a wipe for a good few weeks/months All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky? Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room) Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk) Apparently the restaurant was closed so they could not access it to get some fresh milk? Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️ As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward) I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there? The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works? Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself. Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel. Now for the positives... The view from the room of the sea is beautiful It is literally across the road from miles of sandy beaches There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced. The area itself is super quiet and feels safe enough as a solo traveller.

The check in experience was so horrible. After I presented my passport to the receptionists (3 guys) in hotel front desk, they kept requesting me to show the boarding pass of my cancelled flight. If i could not show it, they don’t allow me to check in. I argued with them why I have to show my boarding pass and how can I have boarding pass if my flight is cancelled. They insisted I have to show, otherwise I could not check in. Their attitudes were so rude and I spent almost 40 min to show all documents I have on-hand, then they gave me my room key. The room assigned to me is not so comfortable because it is on ground floor without window facing outside streets. I don’t think it is tourist friendly at all.

We loved staying here, the African gentleman from guest services was exceptional and very professional and assisted us with all our requests, the room was spacious and the bed was very comfortable. The restaurant was also wonderful as expected. We celebrated our anniversary here and they made our stay truly memorable.

The staff were genuinely lovely and welcoming, which we really appreciated. However, there were several aspects of our stay that left us disappointed. Firstly, the room we stayed in didn’t quite match the photos we had seen online, which gave us different expectations. We had requested a double bed, and while I understand this is subject to availability, we were still a bit let down that it wasn’t accommodated. The biggest issue for us was the cleanliness of the room. There was noticeable dust throughout, and the bathtub had visible stains or scratches. More concerning was the toilet, which had marks underneath the seat that suggested it hadn’t been properly cleaned. Additionally, I was expecting a shower rather than just a bathtub, which wasn’t ideal. Regarding the facilities, the swimming pool appeared to be open, but the water was freezing, which made it unusable. There were also no lounge chairs by the pool, which made us question whether it was actually in use, though we were never informed otherwise. We had to specifically request access to the sauna, but after the experience with the pool, we didn’t see much point in using it. Overall, while the staff were great, the stay didn’t quite live up to expectations—mainly due to the cleanliness and the limited use of the amenities.