Hotel Dengan bar di Namur, Belgia

We had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at Casino. I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am . We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.

The hotel is in a good location and most tourist attractions are within walking distance. The place is clean and the service provided was very good. The staff was very welcoming and always smile and greet us. We had a great stay there!

This hotel is the best and most spacious Ibis hotel I’ve been to. The decor is stylish and chic with well thought out amenities. Nice big room with comfortable beds and views. Breakfast buffet was simple but nice. Staff were helpful and friendly. My family and I are extremely happy with this hotel, I wish I’ve booked here for more than two nights.

De kamer was ruim en voorzien van alles wat nodig was. Het mocht er wel iets warmer zijn in de kamer. Het opzetten van de chauffeur help niet echt. De wellness was ook niet super warm. Het ontbijt was er heel lekker

Service was prima en vriendelijk ! Fietsen veilig kunnen stallen voor de nacht. Lekker ontbijt.

Bon hotel bien situé, propre ,personnel accueillant, un seul petit bémol dans la chambre, une chaise plastic et pas un petit fauteuil.

Très bel établissement d’extérieur, bel établissement d’intérieur, chambre sans extravagance . Nous avons voulu dîner le soir, 4 fois le serveur est passé devant nous sans nous adresser la parole pour nous installer. Nous sommes partis ailleurs. ATTENTION , la taxe de séjour à Namur et de deux euros à peine, 1,25 € d’après Internet, L’Hotel se permet de prendre une taxe sur la taxe de 4 euros par personne au lieu de 1,25€. ILLÉGAL ET ABUSÉ malgré que je leur fasse remarquer. Petit déjeuner correct, mais il ne vaut pas plus de 11 €, donc de 14 € est un peu abusé aussi.