Hotel Dengan bar di Queensland, Australia

Hotel ini berlokasi strategis, hanya 1 menit berjalan kaki dari stasiun kereta ringan. Saya tiba setelah pukul 9 malam, sehingga proses check-in menjadi kurang nyaman. Mengikuti petunjuk resepsionis ke lantai dua, saya menemukan tanda yang mengatakan bahwa saya harus masuk dari lantai satu terlebih dahulu. Namun, pintu masuk lantai satu membutuhkan kartu untuk check-in. Saya harus mengikuti orang lain untuk masuk. Hanya ada satu petugas keamanan yang memberi saya sebuah amplop; saya memasukkan kartu kamar dan pemberitahuan itu ke dalamnya, dan melakukan check-in di meja resepsionis keesokan paginya.

Had to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds. The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it. The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it. The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee) I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us. The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice. The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water. They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.

This is a hotel that up to standard - it may not be the best in the world but I believe it is one of the best in Cairns. The location is a bit far - it take a good 15 mins walk to likely everywhere in Cairns city center. However it is one of the newest hotel in the town and could give you a good and fair service. The buildings in the hote and the pool is beautiful. When you walk around the town you will find all big brands hotel in the world but they all looks like historical buildings.

We were absolutely delighted with the complimentary room upgrade — such a wonderful surprise that made our stay even more special. This isn’t our first time staying at Crowne Plaza, and once again it reminded us why we keep coming back. The location is excellent, just a 2-minute walk to the tram station, which was especially convenient for me after my recent TKR. Getting around to must-see attractions was effortless, and visiting the SkyPoint Observatory Deck was a highlight. Overall, we were very happy with our stay — so much so that we felt we should have extended an extra night. Highly recommended for comfort, convenience and great service.

Benar-benar menikmati masa menginap kami di Dorsett. Resepsionis, khususnya Don, dan ”con”ciege sangat ramah. Hal-hal kecil seperti menyediakan air minum kemasan gratis sudah sangat menyenangkan. Akan lebih baik jika ada jubah mandi di area kolam renang, tetapi kolam renangnya tetap bagus. Tidak ada kursi santai di dalam air seperti yang ditunjukkan salah satu foto, tetapi anak-anak tetap menikmati kolam renang. Lokasi yang bagus dengan Pacific Fair di seberang jalan dan akses ke Star Hotel/Kasino juga bagus.

Excellent location. Room was spacious. A pillow case had mildew stains on. I’m not sure how a tall person would be able to shower in the bathtub.🤔. I guess food warming would have been provided for if we contacted room service. All in all we loved it. The buffet breakfast was great and the staff there also. Thank you Mercure on George!