Ulasan Kinosaki Onsen Nishimuraya Hotel Shogetsutei

excellent service and great place for insen and snow crab

很棒的温泉休聞渡假飯店、螃蟹料理美味爽口、服務人員貼心週到、值得再去回味。

旅館的位置很偏、離開中心地段得走15分鐘！外觀和大廳估計重新裝修過很漂亮，房間裏有點一言難盡，廁所通風系統不好有味，而且房間地毯上有不知道什麼潑臟的痕跡！有可能是在國外訂的、晚餐給的是西餐，我們兩個和另外一組（估計也是國內）本來想有名温泉地能吃和食的、結果問也沒問就給了西餐！早餐自助餐非常非常一般、覺得花了那麼多時間和金錢有點不值得！

接站服務:非常好 環境：優雅 服務：太好了

最高の温泉。最高のサービス。最高の食事。また、次回も滞在します。

特急電車が少ない、車では不便など交通面での不満はありますが、ホテルスタッフとサービスは言う事なしの満点です。城崎温泉のホテルの中でも安いので時間がある時にまた宿泊したいです。

服務態度很好

温泉♨️食事共非常良かったです！ 従業員の対応も良かったです。

There's little I can add to previous reviews and their remarks on the exceptional food, service, and attention to detail of the hotel. My stay there was among the best hotel experiences I've had. If there's any nit to pick at all, it's the limited foreign-language skills of the staff.

After studying Japanese for the last year, I was really excited to visit Japan and our travel agency had wanted us to try an Onsen, however, despite doing our best to respect the culture and locals, the front staff made it clear they didn’t care for foreigners before we even had a chance to make an impression. The checkout staff ended up being much nicer, but we were so uncomfortable here, we checked out as early as we could. Even when getting breakfast in the lines, we were both shoved by locals staying here. We never had this experience other places, especially when it’s a line that naturally moves. This was our last night of a 10 day trip, and it left a pretty awful feeling behind for us. We wouldn’t recommend this location. In general, if you like foods like raw crab meat, you’ll enjoy the kaiseki meal. We found out it wasn’t something we loved, however, this is a preference and wasn’t reflected in the review. The accommodation is a bit older, but okay.

Positive: Very kind and helpful staff Very nice and comfortable yukata (suggest to buy) Nice rooms Comfortable futon beds Big authentic rooms Lovely welcome drink Very nice view from the bar Negative Too big hotel for an authentic feeling Food😞even the service of dinner was really nice, it was not good (Im am sure it was fresh but it tasted not fresh at all). We were sick for 2 days😒 Not glutenfree bread and only cow milk available Neutral Rather Japanese breakfast is available and no good continental choice

Nishimuraya Hotel Shogetsutei offered an excellent Japanese and Western breakfast and dinner selection. Shogetsutei's Japanese Kaiseki Ryori is top notch that comes with top notch service and attention :)

This was the best hotel--of any style--I've ever stayed at in my life. It was also my first ryokan experience. Everything was top-notch. Service was exemplary--from the check-in staff, to my room attendant, to housekeeping, to the shuttle bus drivers, to the onsen staff--they were all so great! The hotel's onsen were wonderful. I wish I could've gone more often! The kaiseki dinners were outstanding. The western-cuisine restaurant (Ricca) was also outstanding. The rooms and facilities were well-maintained and extremely clean. The waterfall view from the lobby lounge felt so Zen! The shuttle bus was super convenient. Even if you don't make use of the shuttle bus, the property is only a 15-to-20-minute walk to town, and it's a very pleasant walk. The nearest public onsen, Kono-yu, is perhaps less than a 10-minute walk away. (It could've been even faster if I wasn't wearing geta). I can't say enough good things about Nishimuraya Hotel Shogetsutei. Excellent ryokan in a super-nice onsen town. Highly recommended!

Amazing Hotel with a beautiful mountain view from the "Superior Japanese Room". Staff were super friendly and the shuttle bus was very handy. We also really enjoyed the private bath "Rinsen".