Hotel Bintang 2 di Normandia, Prancis

This was our first stay with B&B Hotels, and the first of 5 bidet hotel stays during a two week road trip around France. The B&B hotel in Alençon stood out for several reasons. The availability of EV charging stations was a real bonus and made our journey much easier. The staff on site were exceptionally helpful and welcoming, quite a contrast to our experience of many of the other budget hotels. Staff suggested we ate in neighbouring restaurant where we got a 20% discount. Even though it had gone 9pm. Restaurant were happy to accept us and our discount was applied. Breakfast was another highlight: hot, well-prepared, and consistently replenished, which made for a great start to each day. Our room was also noticeably more spacious than the one we had in Toulouse, and the shower was excellent, with plenty of space, strong water pressure, and reliably hot water. What really made this stay memorable, however, was the staff. Across all five B&B Hotels we stayed in the week, the team here in Alençon were by far the most engaged, attentive, and customer-focused.

Very close to the bus stop that would take you for free to St.Michel. The entrance to the hotel and the whole area is behind the gates, so you would need a code from the hotel to get inside. Thankfully, I encountered a helpful local guy who called the hotel to get it - would be nice to have it upfront in my booking confirmation or somewhere else. Hotel itself is basic, does the job for a very good price, yet there are some things that you expect to have in the hotel: no elevators, no sockets near by the bed, no complimentary water, very poor to none WiFi - whole experience reminded me of a summer camp.

Everything is okay for a budget hotel. I have tried this hotel chain before. However, this time it's different because there is a self check in for this branch. I also lost one one of my vanity items. Good thing my other items were not lost. The reception staff were friendly and approachable. Unfortunately, I was not able to raise this concern as I am in a rush for my train.