Hotel Bintang 2 di Shanxi, China

We stayed at thos lovely hotel. Lovingly restored by the current owner Mr Wang. He is the 6th generation owner of the property. Until 10 years ago it was a derelict and dilapidated building. He poured money, time, blood, sweat and tears to restore it And it does feel and look like a traditional house. You feel you are going back in time. Firstly the customer service is way beyond the call of duty. Its so good, i would recommend staying with mr Wang at whatever hotel he runs. He picked us at the Lower East Gate, and brought us to the hotel, then took nearly half an hour to explain in great detail where we need to visit, whether the sights be in the city or outside the city. Some of his suggestions, not on the tour books were very good . For example he suggested 3 restaurants, and we avoided them thinking he was getting a kickback.on our 4th and last day we tried restaurant no 2 of his. And it was good , the food and service were good. The prices were average with other restaurants and we got a 10% discount being the hotel's guests. And remember we had eaten 10 meals by the time we came to his suggestions. Another suggestion of Mr Wang was Ma family home - also a very good tip from him. Everytime we had a request or question he always responded with enthusiasm. On our last day we checked out at 4am and he still took us to the pick up point at that ungodly hour. Yep Mr and Mrs Wang's customer service is just first class. The room was large, queen deluxe double, and the furnishings were traditional chinese furniture made of Rosewood. Very Expensive furniture for a hotel room. Shower worked well and was hot. However be aware its chinese style wet floor system ie there is no shower curtain between the shower and a small part of the bathroom does get wet if youare not careful. MR Wang said it will be one his improvement on his priority list. Hopefully by the time you booked the problem will have been resolved The hotel is very close to the main streets. About 5 min walk. The city of pingyao is worth visiting, it is one of the very walled cities left in China, with its old buildings intact and people still living it. All the city walls are also intact. Magnificent at night.

This hotel is located in the heart of the ancient city of Datong. Although there were few steps of staircase leading to the entrance of the hotel and the reception was on level 2 and our room type was only available on the 3rd level. Upon check in the hotel staff by the name of Xiao Guo was very helpful and she helped us to carry our luggages to our room at level 3.. There was a small window in our room overseeing the street. The room was spacious and very clean. All corners, fixtures and furnitures in our room were wiped very clean. All amenities were provided inside the room too. The bed mattress and pillow were soft and very comfortable. Body gel, hair shampoo, hair conditioner, hand wash and clothing detergent were all good quality. 2 water bottles, toothbrush, hair comb and slippers were provided in the room. There were space to hang our winter clothing and also washed socks and inner wears. The air-conditioner was superb as it can be adjusted to 4 types of air:normal, wet reduction, cold air and warm air, hence it made our stay more comfortable. There was also an air freshener machine in the room to refresh the air inside the room. So far this is the cleanest hotel room throughout all my China trips. The housekeeper was friendly and ensure the room being cleaned up daily. Overall, I would like to compliment the hotel staff by the name of Xiao Guo for her hospitality and kindness in helping us when we asked her for any information about Datong and places to eat. Xiao Guo always smilling and her warmness has let us felt very welcomed as a hotel guest. Another compliment was to be given to the housekeeper old lady who really did a great job to ensure the cleanliness of our hotel room and the entire hotel public areas. Highly recommended this hotel to all tourist.

We had a happy experience checking in at this hotel. The receptionist was very pleasant and helpful. We loved our room! It was bright and cheerful and spacious. The shower and drainage was very good. Location is fantastic, near the railway station and many bus services, especially for going to Yungang grottoes. There was a mall, with a hypermarket in the basement and minimarts around. What we like most was there was a washing machine and dryer for guests to use, free of charge! If we ever come to Datong again, we would stay here. Highly recommend this place!

這次在平遙古城住的這家山西老院院子非常有韻味，古色古香，房間也乾淨整潔。老闆人很熱情，幫我們提行李，還給了我們很多遊玩和美食的建議。位置很好，在古城裡麪，去各個景點都很方便。我們住的土炕房，既特別又舒適。強烈建議體驗一下在院子裏喝茶發呆的慢生活，這才是平遙古城的正確打開方式。

設施齊全乾凈衞生，環境秀美距離景點也很近，這次的酒店入住體驗太棒了！房間寬敞明亮，設施齊全且智能化，床鋪柔軟舒適，一覺睡到天亮。酒店員工服務超貼心，從辦理入住到各種需求響應都迅速熱情。配套也一應俱全。位置便利，周邊景點、餐廳都很近。性價比超高，以後出行還選這家！