Hotel Bintang 2 di Sao Paulo, Brasil

We picked the hostel because of its proximity to the airport. On that front it did not disappoint. But the area of the hostel is very far from any activities in Guarulhos let alone São Paulo. Although with uber that problem cube solved easily. But I would recommend the hostel rather for short layovers. The rooms were small (again better for layover than lengthy stay) but clean. At night the ACs can be quite loud (the one in front of our room was but the others not) but we addressed that so hopefully that is no issue for you. Somehow the Trip.com booking did not make its way to the hostel which I found out because I wanted to book an extra day. Trip.com coud not fix it but the communication with the hostel went really well and the organized it with me directly.

I stayed in a suite for about $130, but it was the worst experience I've ever had. The staff here double charged me. The room wasn't cleaned even though it was past check-in time. And it was very slow. There was no soundproofing, so I could hear the staff's noises and voices. The front desk staff was very rude and talked a lot. The price and service didn't match at all. I'll never stay here again. Please be careful.

The hotel itself was nice and the room was good however service let it down. The night I checked in, I was made to pay again at the counter even though I had already booked and paid on trip. This meant it had to be resolved and I was not satisfied with the compensation I received being free shuttle service to the airport as this was the fault of IBIS and I believe I should have been offered more.

Stayed here a few weeks ago and overall it was a decent, comfortable stay. The hotel was clean, felt safe, and the location was great. They were still doing some construction in the hallways, but it wasn’t noisy during the day or at night, so it didn’t affect my sleep. Service downstairs was simple and easy. The only minor downside is that the entrance/door is a little hard to spot at first, and the windows in my room didn’t shut properly (hopefully that’s part of what they’re fixing as renovations continue). Otherwise, good value for the area.

O hotel é muito bem localizado, com lojinha de conveniência no saguão e um restaurante razoável (almocei no dia que cheguei e tomei o café da manhã) que me atendeu bem . Achei o quarto pequeno, mas como eu estava só, isso não foi problema (apenas senti falta de um frigobar). Meu quarto foi limpo durante minha estada e achei os funcionários super educados e prestativos . Do meu ponto de vista foi um ótimo custo-benefício e provavelmente me hospedarei lá novamente.