Hotel Bintang 2 di Queensland, Australia

Actually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess. So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out. This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix. My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.

性價比非常之高，價格包含免費的晚飯和早餐，晚飯因為我們錯過了時間所以沒有吃到；早餐我們吃到了，有非常豐富的選擇，包括很多不同種麪包、果醬、酸奶、牛奶等，還有新鮮的水果。 環境上略微有點擠，也有淡淡的不太好聞的味道，但聞久了就也還好。 床墊用的是比較舒適的墊子，而且床單枕套毛巾都是一客一換。這一點還是蠻好的。到了晚上基本上大家都很自覺的在休息區域保持安靜或者講話小聲一些。如果需要大聲講話或者進行一些活動，大家會去公共區域。公德心還是蠻好的。 洗浴間沐浴液洗髮露護髮素都有分瓶放置，但感覺是同一個東西。用起來倒也還好。 整體來説很滿意。

I’ve stayed in other backpackers before, and I’m really surprised by how clean and organized this place is. It’s not perfect, but it’s definitely impressive. I stayed for 4 days, and for 3 of them everything was very clean. The kitchen has everything you need — I even used the mini oven to make homemade pizza. There’s also a pool, laundry, and tables and chairs outside where you can study or relax during summer. The 6-bed female room had its own fridge and a locker for each person. The room was very clean, and they provided a towel and a blanket. I was lucky to share the room with very tidy girls during my first three days, so it stayed just as clean as when we arrived. The staff were also really nice and calm. Overall, considering the price and that it’s a backpacker hostel, it’s excellent — 10/10!

My stay was nothing short of excellent! The property is conveniently located very close to the beach, making it easy to enjoy the sun and surf. One of the highlights was the friendly atmosphere among guests; many spent time by the pool, chatting and sharing stories with one another. Additionally, having access to a kitchen allowed to prepare own meals, adding to the comfort of my stay. Ms. Mary, the owner, is incredibly accommodating and always ready to assist with any requests. Her warm hospitality made my visit even more enjoyable. I wholeheartedly recommend considering Palms at Parmer for next getaway. If given the chance, I will certainly return!