Hotel Bintang 3 di Ilocos, Filipina

A little bit disappointed kasi pagpasok mo palang ng room incomplete siya. Wala man lang naka steady na cups , water, sabon, toothpaste, etc. Hindi refreshing ang amoy and the toilet and bathroom is not clean. And medyo napuyat kasi till 12am ata yung music at may kasama pang bata. They did not even consider yung blanket na hndi kasya yun sa isang tao lang so pinabayaran payung extra blanket well infact dapat tig isa naman dapat yun kasi bayad naman yung room as 6 . But the positive side is mabavait yung staff nila at the location of the resort is maganda dahil malalapit siya sa mga tourist spots sa bolinao.

Everything was fine from service to resort itself but the parking experience was terrible. They lack advance planning since we booked on peak days. They lack communication in handling guest to make sure all staying guest have a parking space.

the hotel is good but the inclusion in the toiletries like soap, shampoo etc.... but the toothbrush is not included as per staff. But in the booking this was included but anyway nice staff and ambiance, free swimming pool my grandchildren love it. we will book again next year thank you!!!!

We stayed in the Presidential Suite at Star Plaza Hotel. The room service staff was friendly and helpful, which we really appreciated during our stay. The bed was comfortable and the Wi-Fi worked fine for our needs. The breakfast was good except the ham. Other hotel restaurant food options were good. However, we were disappointed to find that the hot water in the shower wasn’t working, which was unexpected for a suite of this level. The laundry service was also unavailable, and when we first entered the room, there was a strong vinegar smell that took some time to fade. Overall, while there were some positives, the issues made the experience feel below expectations for a Presidential Suite. We hope improvements can be made.