Hotel Bintang 3 di Taman Lumbini, Nepal

施設と部屋はとても綺麗でした。ティッシュペーパーと手拭きタオルがあれば嬉しかったなと思います。また、電話の何番を押せばフロントにつながるのかなど口頭の説明だけでなく部屋に案内があると親切だと思います。不親切だなと思ったのは、ホテルへ向かう足がなくタクシーを手配してくれたのですがタクシーが私達を乗せる前に引き返してしまったにも関わらずホテルがチェックインした翌日にタクシー代を請求されたことです。理由はホテルがタクシー会社と契約しており、乗車しなくても料金が全額発生するためという話でした。乗車できなかったのに料金を請求されたこと、タクシー手配する時に取り決めを教えていただけなかったことに憤りを感じます。納得はいきませんでしたが、半額のタクシー代をお支払いさせていただきました。施設や部屋自体はとても綺麗ですので、ぜひホスピタリティーの部分、信頼を損ねないコミュニケーションをとっていただきより多くのお客さんがこのホテルを利用して満足してもらえるといいなと改善を願いレビューをアップさせてもらいます。

it was good experience it was clean and staff were very friendly

Rumbini Buddha garden resort is not only a hotel but also a beautiful garden with lotus pond , surrounded by lawns and forests, I really appreciate staff members of the hotel, they are so kind and sincere, helping me a lot in many ways, ready to offer what you need instantly. The room is clean, spacious and good light with morden facilities like Ac, hot shower, fast WiFi. It has two baconies where you can watch views and relax and dry your clothes. They are very considerate when cleaning rooms, even helped to fold my messy clothes and shoes, and to put back the clothes you dried in the bacony into the room, keeping everything tidy and nice. The food was very delicious too, I asked them to send to my room, they are very patient, packed the food carefully and delivered with the whole set of delicate dishes, glasses, spoon, knife and so on. In the morning you can hear the birds singing and the staff are diligently doing gardening, cleaning, washing. They even bow down to wipe the bricks of the road leading to room buildings in the garden which touches and impresses me. I am really grateful to all those who have served and helped me with warm hospitality and patience. I highly recommend Rumbini Buddha garden. It's a wonderful choice when you you are in Lumbini.