Hotel Bintang 3 di Kent, Inggris Raya

On arrival service was great and very helpful. Room had a great view a little on small size but not complaining as it was very clean. On the down side. Mattress needs changing as springs have gone. Woke up with them digging in my back. Went for breakfast as continental breakfast was included. It's extra for cooked of which I would be happy to pay for. However I was totally ignored as person too busy folding napkins and kept their back to me. I wasn't going to hang around. There was no fruit just bread, muffins and yoghurt. I was going to speak to the front desk about this but no one about so I let myself out of the car park.

Lokasi yang luar biasa, hanya sepelemparan batu dari pusat kota Canterbury. Tuan rumah kami sangat ramah, baik, dan ramah. Sarapannya tidak terlalu banyak, hanya menu sederhana. Sarapan sudah termasuk dalam harga, jadi tidak ada keluhan. Namun, ada banyak masalah dengan kamar... sayangnya, pemeliharaan tampaknya tidak menjadi prioritas. Kulkas tidak berfungsi. TV memiliki rangka plastik yang retak di sekelilingnya. Remote tidak terhubung ke TV. Namun, Anda dapat menyalakan TV secara manual... setelah Anda menemukan masalahnya terlebih dahulu. Laci di samping tempat tidur memiliki pegangan yang terus-menerus lepas. Tidak ada colokan wastafel di kamar mandi. Anda harus bisa memutar badan untuk melihat ke cermin kamar mandi, seharusnya bisa diletakkan dengan lebih baik di dinding yang berdekatan. Agak mengkhawatirkan juga bahwa semua peralatan listrik harus dicolokkan hanya ke satu papan jalur. Meski begitu, terlepas dari semua hal yang kurang menyenangkan, hal itu tidak menghentikan kami untuk menikmati akhir pekan yang menyenangkan di Canterbury - lokasinya sepadan dengan keramahan Sanjeewa.

It’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.  I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩 The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.  I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.  If you don’t like to be cold & lots of stairs are a problem don’t book.  If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!