Hotel Bintang 3 di Berat, Albania

Hotel ini fantastis, terletak di puncak bukit di samping gerbang Kastil Berat, ”Kota Seribu Jendela”. Hanya beberapa menit ke kastil dan lima belas menit ke pusat kota. Area parkir hotel menawarkan pemandangan panorama seluruh kota. Kamar-kamarnya bersih dan rapi, pelayanannya penuh perhatian, dan harganya sangat terjangkau. Bintang lima!

we were pretty happy with our assigned room, except that we had to walk 3 flights of stairs to get to it. There was no kettle but we were given one when we requested. No table, so we had to place the kettle on the floor to boil our water. Though not marketed as an AIRBNB, it operates like one, though there must be at least a dozen rooms in this building. There's no reception desk! When we arrived, we walked thru an open door and waited some minutes inside a ”waiting area” before someone appeared to hand the keys to us. When he left we were left wondering how we would ask for help if we needed it - there's no phone in our room, or anywhere in the building! Thankfully, the few times we wanted help, someone miraculously showed up!!

the location is great, walk to everything. breakfast is very nice. I had problems w housekeeping. when I was arrived I was put in a room where the air conditioning didn't work and the toilet seat was broken. now if you cleaned a toilet you would know a toilet seat is broken and report it. I had to report to staff the toilet seat was broken. at the time. I didn't realize the air conditioner didn't work but after running it for 3 hours and a room was still so hot. I went down to the desk and told them it wasn't working properly. he did come up and try to get it to work but was unable to do so. there were no other rooms available and I had to spend my first night in a warm room. it finally cooled off some after midnight. The next morning. they were able to give me a next room when one became vacant. The second room wasn't as nice as the first room. I had no table and chairs. there was nothing to sit on. that second day I went on a tour and when I came back all I wanted to do was take a shower. there was no soap and shampoo in the shower and I'm naked. I had to put clothes on go to the desk and tell him I have no shampoo and soap. I also think housekeeping may have stolen my heating pad. I got to my next location and realized I don't have it. I really don't think I left it behind because I checked that room very good. I could have possibly accidentally left it in the first room and in my hurry to pack up the next morning before going on a tour from moving first room to the second room, but housekeeping could have brought it down to me in the second room.

Great place to stay, good location and winery visit was interesting.  Good place to relax and good food