Hotel Dengan Spa di Lao Cai Province, Vietnam

This hotel is highly recommended! Cleanliness, location, amenities and service were excellent. It exceeded our expectations for a budget price hotel. Front desk staff “Hana” was very helpful and accommodating. Since we have arrived the hotel very early, she offered us to rest at their lounge while waiting for our room to be ready since she understands that we are from an overnight bus trip from Hanoi. The location is nearby to the town center as well as the tourists spot Moana. We were not able to see a nice view as it’s was foggy the 3days of our stay. The room was spacious and clean and with complete amenities. Breakfast spread was also fantastic as it offers both local & international dishes for guests to choose. We really love our stay at KK Sapa Hotel. Looking forward to another stay in the future.

The property itself is stunning—truly a museum-like experience with amazing food and a fantastic location. Unfortunately, the hospitality didn’t quite match the setting. The staff, from the front desk to the concierge and wait staff, often lacked the warmth and friendliness expected in the hospitality industry. It was unclear whether this stemmed from unfriendliness or simply a language barrier, which was surprising given that most hotels in the area employ fluent English speakers. For a hotel belonging to such a prominent global chain, I expected a higher standard of staff training to ensure a consistently polished experience, much like their other locations. With better service, the experience could have been nearly flawless. The food was exceptional, but the service at the bar and tearoom was notably slow. I suspect this was because the staff were also attending to restaurant orders. One particularly disappointing moment occurred when our host at the restaurant seemed visibly annoyed when we ordered hotpot, requiring her to set up the electrical equipment. Additionally, another attendant continued to handle the hotpot and add food despite my request for him to stop. While our room was lovely, it felt a bit unsettling to be quickly ushered into an upgraded room that happened to overlook a construction site. Although it was wonderful to enjoy the open doors and city view, being woken up by construction noise was far from ideal. Lastly, the doormen stood out for the wrong reasons. They often appeared to be slacking off, which created an odd and unprofessional impression. It would be better to have no doormen at all than to have staff who do not fulfill their role properly. Overall, while the hotel has incredible potential, a more attentive and professional approach to service would elevate the experience significantly.

The hotel had a welcoming atmosphere and the lobby was beautiful CNY decorations.The rooms was clean and spacious with balcony a nice view mountain and city. The staff was incredibly friendly and attentive, always going above and beyond to make me feel welcome. Special thanks one of the staff who recommendations on local dining spot.The hotel locations was perfect within walking distance to several attractions and restaurants. I highly recommend this hotel to anyone visiting this place. I definitely be staying here again on my next trip.

Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰

The hotel has been nothing but amazing. The only downside was that the weather was foggy thus unable to see a proper view during the daytime and night time. Nonetheless on a perfect weather, i am certain the room would have an impeccable view. I would like to special mention Ms. Vivian Nguyen for the special arrangement made for the special occasion of celebrating my partners birthday. The team’s attention to detail with utmost service made my partners experience a memorable one. I sure we would love to return again

A really warm and friendly staff at this hotel. Located in close proximity to Sapa Square, SunWorld Plaza, CatCat Village, Stone Church, Ham Rong Park, Sapa Lake and Moang Hua there are plenty of restaurants in the area too. The views are spectacular of the valleys and mountains from the mountain view rooms. There was a decent variety for breakfast with again some excellent views! It was cold in January but fortunately the AC also offers heating in nice sized rooms. Thanks for a great stay!

Stay at family room, great price even on Christmas holiday , room was great, big , with lift , everyrooms come with fan and Aircon and even our family room comes with big balcony. Overall great stay , bathroom can be improved on cleanliness , breakfast is good a lot of choice even can order eggs and noodles, great staff always gread you when you back the even did sell you all kind of service and tours , not to miss is their lobby restaurant , they served great food with reasonable price they even get 5 ⭐ from TripAdvisor 2024 .

Of all my travel experiences, this hotel has one of the best views . The service of these hotel staff is execlent . Although it's AI, if you need help, they have a ready staff to assist you . The receptionist and staff are very friendly n always ready to help n assist you . I highly recommend this place for staying if you visit sapa. I will come here to stay on my next visit t

Location: 5/5 Excellent The location of Lady Hill Sapa Resort is simply breathtaking. Nestled amidst the beautiful hills of Sapa, the resort offers stunning panoramic views that are nothing short of spectacular. It’s conveniently located near major attractions, making it easy to explore the area. Cleanliness: 5/5 Excellent The cleanliness of the resort was impeccable. The rooms were spotless, and the common areas were well-maintained. The housekeeping staff did a fantastic job of ensuring everything was in perfect condition throughout our stay. Service: 5/5 Excellent The service at Lady Hill Sapa Resort was outstanding. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly attentive and went above and beyond to make our stay comfortable and enjoyable. Special mention to the concierge who provided excellent recommendations for local tours and dining options. Facilities: 5/5 Excellent The facilities at the resort were top-notch. The spa services were incredibly relaxing, and the swimming pool offered a great way to unwind after a day of exploring. The fitness center was well-equipped, and the lush gardens provided a serene environment for a leisurely stroll.

************* grateful to get a hotel that is quite close to Sapa Center, Sun Plaza and Sapa Lake, the room is enough for 2 people. The bathroom is okay with toiletries. The service is friendly and easy when checking in or checking out, there is no deposit. The input is maybe if you stay more than 1 night, the room can be cleaned every day because yesterday we stayed 3d2n but it was not cleaned. Thank you

This hotel is highly recommended! Cleanliness, location, amenities and service were excellent. It exceeded our expectations for a budget price hotel. Front desk staff “Hana” was very helpful and accommodating. Since we have arrived the hotel very early, she offered us to rest at their lounge while waiting for our room to be ready since she understands that we are from an overnight bus trip from Hanoi. The location is nearby to the town center as well as the tourists spot Moana. We were not able to see a nice view as it’s was foggy the 3days of our stay. The room was spacious and clean and with complete amenities. Breakfast spread was also fantastic as it offers both local & international dishes for guests to choose. We really love our stay at KK Sapa Hotel. Looking forward to another stay in the future.

The property itself is stunning—truly a museum-like experience with amazing food and a fantastic location. Unfortunately, the hospitality didn’t quite match the setting. The staff, from the front desk to the concierge and wait staff, often lacked the warmth and friendliness expected in the hospitality industry. It was unclear whether this stemmed from unfriendliness or simply a language barrier, which was surprising given that most hotels in the area employ fluent English speakers. For a hotel belonging to such a prominent global chain, I expected a higher standard of staff training to ensure a consistently polished experience, much like their other locations. With better service, the experience could have been nearly flawless. The food was exceptional, but the service at the bar and tearoom was notably slow. I suspect this was because the staff were also attending to restaurant orders. One particularly disappointing moment occurred when our host at the restaurant seemed visibly annoyed when we ordered hotpot, requiring her to set up the electrical equipment. Additionally, another attendant continued to handle the hotpot and add food despite my request for him to stop. While our room was lovely, it felt a bit unsettling to be quickly ushered into an upgraded room that happened to overlook a construction site. Although it was wonderful to enjoy the open doors and city view, being woken up by construction noise was far from ideal. Lastly, the doormen stood out for the wrong reasons. They often appeared to be slacking off, which created an odd and unprofessional impression. It would be better to have no doormen at all than to have staff who do not fulfill their role properly. Overall, while the hotel has incredible potential, a more attentive and professional approach to service would elevate the experience significantly.

The hotel had a welcoming atmosphere and the lobby was beautiful CNY decorations.The rooms was clean and spacious with balcony a nice view mountain and city. The staff was incredibly friendly and attentive, always going above and beyond to make me feel welcome. Special thanks one of the staff who recommendations on local dining spot.The hotel locations was perfect within walking distance to several attractions and restaurants. I highly recommend this hotel to anyone visiting this place. I definitely be staying here again on my next trip.

Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰

The hotel has been nothing but amazing. The only downside was that the weather was foggy thus unable to see a proper view during the daytime and night time. Nonetheless on a perfect weather, i am certain the room would have an impeccable view. I would like to special mention Ms. Vivian Nguyen for the special arrangement made for the special occasion of celebrating my partners birthday. The team’s attention to detail with utmost service made my partners experience a memorable one. I sure we would love to return again

A really warm and friendly staff at this hotel. Located in close proximity to Sapa Square, SunWorld Plaza, CatCat Village, Stone Church, Ham Rong Park, Sapa Lake and Moang Hua there are plenty of restaurants in the area too. The views are spectacular of the valleys and mountains from the mountain view rooms. There was a decent variety for breakfast with again some excellent views! It was cold in January but fortunately the AC also offers heating in nice sized rooms. Thanks for a great stay!

Stay at family room, great price even on Christmas holiday , room was great, big , with lift , everyrooms come with fan and Aircon and even our family room comes with big balcony. Overall great stay , bathroom can be improved on cleanliness , breakfast is good a lot of choice even can order eggs and noodles, great staff always gread you when you back the even did sell you all kind of service and tours , not to miss is their lobby restaurant , they served great food with reasonable price they even get 5 ⭐ from TripAdvisor 2024 .

Of all my travel experiences, this hotel has one of the best views . The service of these hotel staff is execlent . Although it's AI, if you need help, they have a ready staff to assist you . The receptionist and staff are very friendly n always ready to help n assist you . I highly recommend this place for staying if you visit sapa. I will come here to stay on my next visit t

Location: 5/5 Excellent The location of Lady Hill Sapa Resort is simply breathtaking. Nestled amidst the beautiful hills of Sapa, the resort offers stunning panoramic views that are nothing short of spectacular. It’s conveniently located near major attractions, making it easy to explore the area. Cleanliness: 5/5 Excellent The cleanliness of the resort was impeccable. The rooms were spotless, and the common areas were well-maintained. The housekeeping staff did a fantastic job of ensuring everything was in perfect condition throughout our stay. Service: 5/5 Excellent The service at Lady Hill Sapa Resort was outstanding. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly attentive and went above and beyond to make our stay comfortable and enjoyable. Special mention to the concierge who provided excellent recommendations for local tours and dining options. Facilities: 5/5 Excellent The facilities at the resort were top-notch. The spa services were incredibly relaxing, and the swimming pool offered a great way to unwind after a day of exploring. The fitness center was well-equipped, and the lush gardens provided a serene environment for a leisurely stroll.

************* grateful to get a hotel that is quite close to Sapa Center, Sun Plaza and Sapa Lake, the room is enough for 2 people. The bathroom is okay with toiletries. The service is friendly and easy when checking in or checking out, there is no deposit. The input is maybe if you stay more than 1 night, the room can be cleaned every day because yesterday we stayed 3d2n but it was not cleaned. Thank you

This hotel is highly recommended! Cleanliness, location, amenities and service were excellent. It exceeded our expectations for a budget price hotel. Front desk staff “Hana” was very helpful and accommodating. Since we have arrived the hotel very early, she offered us to rest at their lounge while waiting for our room to be ready since she understands that we are from an overnight bus trip from Hanoi. The location is nearby to the town center as well as the tourists spot Moana. We were not able to see a nice view as it’s was foggy the 3days of our stay. The room was spacious and clean and with complete amenities. Breakfast spread was also fantastic as it offers both local & international dishes for guests to choose. We really love our stay at KK Sapa Hotel. Looking forward to another stay in the future.

The property itself is stunning—truly a museum-like experience with amazing food and a fantastic location. Unfortunately, the hospitality didn’t quite match the setting. The staff, from the front desk to the concierge and wait staff, often lacked the warmth and friendliness expected in the hospitality industry. It was unclear whether this stemmed from unfriendliness or simply a language barrier, which was surprising given that most hotels in the area employ fluent English speakers. For a hotel belonging to such a prominent global chain, I expected a higher standard of staff training to ensure a consistently polished experience, much like their other locations. With better service, the experience could have been nearly flawless. The food was exceptional, but the service at the bar and tearoom was notably slow. I suspect this was because the staff were also attending to restaurant orders. One particularly disappointing moment occurred when our host at the restaurant seemed visibly annoyed when we ordered hotpot, requiring her to set up the electrical equipment. Additionally, another attendant continued to handle the hotpot and add food despite my request for him to stop. While our room was lovely, it felt a bit unsettling to be quickly ushered into an upgraded room that happened to overlook a construction site. Although it was wonderful to enjoy the open doors and city view, being woken up by construction noise was far from ideal. Lastly, the doormen stood out for the wrong reasons. They often appeared to be slacking off, which created an odd and unprofessional impression. It would be better to have no doormen at all than to have staff who do not fulfill their role properly. Overall, while the hotel has incredible potential, a more attentive and professional approach to service would elevate the experience significantly.

The hotel had a welcoming atmosphere and the lobby was beautiful CNY decorations.The rooms was clean and spacious with balcony a nice view mountain and city. The staff was incredibly friendly and attentive, always going above and beyond to make me feel welcome. Special thanks one of the staff who recommendations on local dining spot.The hotel locations was perfect within walking distance to several attractions and restaurants. I highly recommend this hotel to anyone visiting this place. I definitely be staying here again on my next trip.

Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰

The hotel has been nothing but amazing. The only downside was that the weather was foggy thus unable to see a proper view during the daytime and night time. Nonetheless on a perfect weather, i am certain the room would have an impeccable view. I would like to special mention Ms. Vivian Nguyen for the special arrangement made for the special occasion of celebrating my partners birthday. The team’s attention to detail with utmost service made my partners experience a memorable one. I sure we would love to return again

A really warm and friendly staff at this hotel. Located in close proximity to Sapa Square, SunWorld Plaza, CatCat Village, Stone Church, Ham Rong Park, Sapa Lake and Moang Hua there are plenty of restaurants in the area too. The views are spectacular of the valleys and mountains from the mountain view rooms. There was a decent variety for breakfast with again some excellent views! It was cold in January but fortunately the AC also offers heating in nice sized rooms. Thanks for a great stay!

Stay at family room, great price even on Christmas holiday , room was great, big , with lift , everyrooms come with fan and Aircon and even our family room comes with big balcony. Overall great stay , bathroom can be improved on cleanliness , breakfast is good a lot of choice even can order eggs and noodles, great staff always gread you when you back the even did sell you all kind of service and tours , not to miss is their lobby restaurant , they served great food with reasonable price they even get 5 ⭐ from TripAdvisor 2024 .

Of all my travel experiences, this hotel has one of the best views . The service of these hotel staff is execlent . Although it's AI, if you need help, they have a ready staff to assist you . The receptionist and staff are very friendly n always ready to help n assist you . I highly recommend this place for staying if you visit sapa. I will come here to stay on my next visit t

************* grateful to get a hotel that is quite close to Sapa Center, Sun Plaza and Sapa Lake, the room is enough for 2 people. The bathroom is okay with toiletries. The service is friendly and easy when checking in or checking out, there is no deposit. The input is maybe if you stay more than 1 night, the room can be cleaned every day because yesterday we stayed 3d2n but it was not cleaned. Thank you

I’m not sure if it was due to the travel period in winter, the pre-Tet festival season, or something else, but the hotel seemed to have fewer customers than expected. I didn’t see many travelers, and the room was only available starting at 2 p.m., which was a bit inconvenient. On the positive side, the staff was very polite and spoke English well, which made communication easy. The room itself was average but comfortable.

The room is expensive, the room is tiny. It's modern but the room is so small for this price, it's not worth it. This small room is in Hanoi and Sapa, I only stayed for about 500 during Tet holiday. I'm a business traveler, traveling both domestically and internationally a lot but I swear it's not worth it. Not to mention when booking the room, I chose a room with 1 single bed. When I got the room, they arranged me a tiny room with 2 single beds. And when I asked to change it, they said ”please help me change the room”. Oh, I booked the wrong room, you're going to give me the wrong room, I need your help? The promotional price is still almost 800k. While it doesn't include breakfast, I have to buy an additional 95k/breakfast. Oh my gosh, there are pho noodles, fried rice, fried noodles, white porridge, but the only side dishes are smoked meat and fried sausage. Everything else is gone. When I ate it was 8:35am. Breakfast time is from 6-10am. When I ate, there were still many people eating with me. Overall, it was terrible. I advise everyone not to come. And I will never come back. I was going to record a video of the room but I didn't. The only plus point is that it is modern and clean.

The hotel is very nice. The room is very clean and the bed is very comfortable. We are a family of three with a baby. It is very quiet at night, especially the room service. The front desk has arranged the room.

Checking in process was a hassle, as I booked VIP room, but it registered as a suite. However, staff had good problem solving skills, and one guy offered tea for the trouble. Staff are attentive. Room (suite) is spacious enough for a 4 star. Good selection of drinks provided in the room. One toothpaste was dried out, though. Furniture was old fashioned. Bed was average, pillows not very comfortable. Location was great for entertainment, restaurants, and more. Unfortunately, the suite had poor soundproof design. Hens woke us up at 3am. Could hear pretty much the slightest of noise outside. Overall, decent for the location. Major issue is the soundproof design. Not for light sleepers.

If you want to eat at the hotel where you stayed for a day before going to Sapa, you have to look around the hotel a lot. There are a lot of general stores, but not enough commercial areas for tourists. The hotel was good.

In the new district to the south of the old street, the terrain is high and the view is wide. The room has a domestic four-star level. Downstairs entertainment, bars, mainly Chinese consumers. Traffic is slightly inconvenient, and there are cars at the door. Vietnam is dominated by motorcycles.

I enjoyed this hotel, I wished the shower was more warm but it wasn’t cold. Reception was friendly and helpful. Lots of places to eat within walking distance. I had a motorcycle rental and they had a covered garage so that was a bonus!

The location of the hotel is very convenient. It is just a stone's throw away from Vietnam Customs. You can pass the customs as soon as you step out. The room facilities are old and the staff service is old. It is generally necessary to pay attention to the deluxe room. Not every room is as big as the promotional picture. He may We will arrange a smaller room for you. At that time, you have to tell the front desk that you want the same room as the photo and they will change it for you.

It is about40K shield (12 yuan) from the old street port. The room is quite big. I live on the 6～ 8th floor. You can see some street views of the old street, including: Ga Lao Cai (train station), but the train station is not lively at all, a bit similar to the market town of domestic third- and fourth-tier cities. The hotel is very clean, similar to the domestic chain store, is three-star, but they are checked in after 14:00, if you check in early, you need to pay another price 340K Shield (100 yuan Rmb), the original price is about 230. Looking at the scenery outside the hotel is okay, there is a bay window sitting by the window, drinking a cup of coffee is very pleasant (send a picture). Xiao Du (Ms.) at the front desk of the hotel can speak Chinese and there is no problem with basic communication. The owner (Ms.) of the small coffee shop on the right hand side of the main entrance of the hotel is very kind and Chinese is not bad.

We came to Laojie to see a friend who booked this hotel room. The house is very clean and the staff here can speak Chinese, very enthusiastic to help us find a friend's house. I am really satisfied with this reservation