Hotels With Spa in Nagano Prefecture, Japan

It’s a very big hotel. We stayed in the premium wing with balcony. The room is newly renovated but there is a strange rusty smell inside the room, and also in some part of the lobby area maybe due to the carpet, which is quite disgusting. We rent a car on the second day, parking is not free, it’s 1000 yen per night for hotel guest. We do not had breakfast or dine in the hotel. So not much comment on their services. However we never feel welcoming as no staffs will greet you except when the time you arrive with their shuttle bus getting off to check in. There’s no greetings when we check out and leave. Just like we were transparent. Maybe we are foreigners? And maybe there are too many guests though, there was no queue by the time to check out as we left at 10:00am. Just wanna to leave asap. The onsen is always crowded. However CP value is high. What you expect from a large resort? It’s nothing comparable to the high end hotel. But for the price we paid it’s fair enough. Location is super convenient. A plus. But we may not return again.

It is an old classic hotel. Room is big, but bed is small (＜1m). Sometimes it is hard to find a staff who can speak fluent English. Breakfast is good, but lunch is overpriced. It is a ski-in-ski-out hotel for Cortina, so it is convenient if you stay in hotel for whole day. But road condition can be terrible in snow days. Many cars cannot get onto the slopes to the hotel from main road even equipped with snow tires.

Rather old property. Some stains on the sofa, though they do not look like it can be cleaned. Other that that room is generally clean. However, hotel claimed that they do not have aircon during winter season, and said the only way to cool the room was to off the heater (which is the only mode the aircon duct can release), or open the window, though it is prone to bugs entering the room. Not recommended. Can stay at better properties near nagano station at similar price points.

Clean and spacious room, hotel nicely renovated. Breakfast spread not as great but food still delicious. Location wise, about 2-3min drive from outlet/train station, but shuttle buses are provided if you don’t drive.

This was my first hiking trip to Japan, and I opted for the Chubu region, including Magome-juku, Tsumago-juku, and Kamikochi. After completing the Magome-Tsumago trail, I spent two days resting in Matsumoto. I specifically chose an onsen hotel conveniently located near the station, and the moment I arrived, I immediately enjoyed a relaxing soak in the hot springs. The hotel service was excellent, the breakfast was delicious, and they even offered complimentary late-night ramen. Matsumoto is a truly quiet and beautiful city – I absolutely loved it.

Some of the best customer service we've ever experienced. Ms. Abe was wonderful and her English was excellent. The outdoor onsen was perfect, truly beautiful. A big, well landscaped area, truly relaxing. All guests get to reserve 30 minutes of private use each evening, which was wonderful, but you can also go back during men's time, women's time, or mixed if you want to enjoy some more. The breakfast was also very good, and the room was sizeable. This was our favourite stay in Japan.

We have stayed as 2 couples. Here are our review: - The rooms were a bit small but still good enough for a 3D/2N stay. - The onsen was great and clean. After onsen, you should try to free massage chair. - There is a supply of towels daily, however some towels were slightly dirty. - There is an ulimited supply of pijamas and they are very confortable. - An evening drink and a morning coffee are inclusive, not the best tough. To sum up, we enjoyed our stay, it is only 5 mins walk from the main train station and rooms are good for 2 people.

I am highly recommended to the couple and family stay with this hotel The check-in is very personal, room set up are incredible. All the staff are very nice, helpful and professional. The food was great in all seasonal dishes. The dish presentation is like a piece of art. The Osen facility is cozy and nice. You can't miss the outdoor osen with the nature

Love this ryokan! The service was just amazing! We arrived the ryokan feeling cold and asked where we could get some heat pads and was told that since the ryokan provides free shuttle to train station, they could send us to convenient store. And before it, the staff came back with some mini heat pads for us to use for the meanwhile. There was also paid shuttle to snow monkey park (500 yen per pax one way) that you can arrange with them. We had a tatami room, it was spacious and the staff came to the room to do the check in and served tea and welcome snack to us. The ryokan guests are entitled to go to nine onsens around the area for free. The ryokan provides yukatas and all necessities for it. The meals were sumptuous and super yummy. Overall, a fantastic ryokan experience for us!

Our family made a special trip from Tokyo to Nagano, and besides exploring the surrounding attractions, watching the snow monkeys soaking in the hot springs of Nozawa, and visiting the Togakushi Shrine, the highlight of this trip was staying at Issa no Komichi Biyu no Yado. Initially, we had modest expectations, thinking of it as just another experience. However, upon arriving in the snowy Yudanaka Shibu Onsen, we were immediately impressed by the warm and professional hospitality. From the thoughtful reception to the exquisite dinner and the unique public onsen, every aspect exceeded our expectations and left us pleasantly surprised. This wasn’t just a hotel stay—it was an unforgettable journey into the heart of Japanese onsen culture. If you’re planning a trip to Nagano, this is definitely a place worth visiting to experience the perfect blend of hot springs and nature!