Hotel Dengan spa di Delhi, India

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Roseate House, Aerocity offers a wonderful stay experience. The property is beautifully designed, well-maintained, and gives a premium feel. The rooms are clean, comfortable, and thoughtfully arranged. The ambiance is calm and luxurious, and the overall atmosphere makes the stay very pleasant. The location is excellent, especially for airport convenience. A great place to stay for comfort and relaxation.

I had a wonderful experience during my stay at hotel royal plaza  . The staff was very helpful professional and welcoming , making sure every details was telemetry care of I would Esparza like to mention Shania who was extremely helpful kind and attentive thoroughly my stay her warm hospitality and support made the experience even more memorable

Saya membuat 3 reservasi terpisah di hotel ini sebelum kedatangan saya karena saya akan berada di India lebih lama dari yang direncanakan semula. Saya menginap total 9 malam. Dalam catatan reservasi saya, saya bertanya apakah saya dapat menginap di kamar yang sama selama masa tinggal saya. Saya memesan kamar twin dengan pe***dangan kolam renang. Ketika saya tiba di hotel, saya mengajukan permintaan yang sama, dan staf check-in memastikan bahwa saya dapat memiliki kamar yang sama. Kamar yang saya dapatkan hanya memiliki satu tempat tidur dan menghadap lokasi konstruksi. Kemudian saya mengetahui sendiri bahwa kolam renang sedang direnovasi. Kamar itu juga memiliki retakan besar di jendela. Saya memberi tahu staf tentang masalah tersebut dan meminta pergantian kamar, dan diberitahu bahwa seseorang akan datang membantu saya pin*** pada waktu yang ditentukan. Itu tidak terjadi. Mereka tidak meminta maaf. Selama masa menginap saya, kunci kamar saya dinonaktifkan dua kali (mungkin karena reservasi terpisah saya), pintu kamar mengalami kerusakan, brankas tidak berfungsi dua kali, dan TV kehilangan sinyal dua kali. Menjelang akhir, saya memasang tanda ”jangan ganggu”, tetapi menerima email dan panggilan telepon yang terus berdering menanyakan apakah saya yakin tidak membutuhkan layanan kebersihan. Secara keseluruhan, meskipun bukan pengala*** yang buruk, saya merasa terlalu banyak berinteraksi dengan staf untuk masalah kecil.

More than likely the best luxury hotel in New Delhi, the food is as good advertised, the staff are doing all they coukd within the small room Taj hierarchy allows them. As I finally got the minibar deposit back, I have to give it the deserved 5/5 algorithmic vote for the 2nd night. The overpriced Minibar Scam I don't drink Sugar which is even more irritating. That said I know the price of an unhealthy soda can...which is literally sold for 10% the rpice 50 meters away with the same barcode. The overpriced common soda aka Minibar scam, is no longer acceptable. Hotels that insist on insulting their guests with over priced Soda Cans will no longer be Luxury hotels...make a note of this, all new Luxury Resorts offer free minibar and depositless instant checkin...self checkout...because they want guests to remember the stay...systematic harassment at checkout is not Luxury at all, hotels that can't change outdated and malignant policies will be left behind, the minibar overpiced sodacan makes guests assume the restaurant and rooms are also 10 times overpriced...the overpriced Soda Can is the diagnostic marker that any guest can easily identify with confidence. If a Hotel can't afford a Free Minibar it is not a Luxury Hotel. All High-End Luxury hotels offer Free Minibar as it costs little to nothing; it projects opulence and true Luxury. Guests don't question the price of their restaurants or accommodation as they no longer have an overpriced Soda Can to serve as their reference point of Value. Once Taj confirms they made it a brand policy to get rid of the Minibar scam, they will benefit greatly from fast checkin and prompt checkout & unnecessary deposits...there will be less adversial intepersonal energy with the guests, nobody wants to feel taken advantage of...getting rid of the outdated pre-internet Minibar scam is how the best Luxury Distinguish themselves from the lower class scam establishments

The only reason the stay was good because the room was very clean and housekeeping was done everyday. Otherwise, the toilet flush had problem, the safe box didn't work and the promise to get it replaced never came. Sometimes the lifts have some issues closing which leave the guests leaving the lift and waiting for another. It would have been good to have more breakfast variety being a 5 star hotel. The service recovery duration is pretty slow and need to call them a few times to chase. Above all, it would be great if the staffs at the reception area are more welcoming and have a smile on their face. Each time I approach them they hardly have a smile on their face and they give a very monotonous reply. I had high expectations on this hotel being a 5 star rating but it was quite disappointing.