Hotel Dengan Spa di Canton of Geneva, Switzerland

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

Only 10 min walk from terminal, room with fridge was warm and clean. Tv even had BBC. Very impressed getting this quality at a very good price in expensive Switzerland. Didn't eat or drink there so can't comment. Room serviced each day, good bed.

Everything was great, the bedroom was really clean, good interior design, high quality mattress and sheets. The view was fantastic. Staff was friendly and helpful. Everything you need for a short stay.

Great hotel very close to train station, staff are lovely especially Joao the concierge gentleman. Rooms are clean and spacious and comfortable with fridge and spotlessly clean facilities plus kettle. Right next door to Lidl super market so very handy, close to buses to travel to chamonix etc and very short walk to Geneva lake. Wonderful

Location next to the train station is perfect for travelers. A very teutonic style hotel but the regular room is spacious. The bathroom us very clean and is large enough to be comfortable. Good value with simple, minimum breakfast with a view on the 8th floor. The lower floor rooms have no open view. Some as on 2nd floor has a level view on train platforms. Room has space for luggage and has a safe deposit box. The cons are a very small LCD TV with unstable signal, a soft but thin bed mattress, and almost no amenities for the bathroom. Service is fine. Attitude is a bit cold.. A small story for thus hotel, Hergé, the father of Tintin and Milou, stayed at the hotel during 1956.

Great front desk staff with great attitudes. The hotel room itself is spacious, clean, and modern! The hotel is also very near a tram and a bus station too making it easy to travel to both the city and the airport. They also offer citypasses that allow for free travel within Geneva! Overall, I thoroughly enjoyed my stay here and would book again if I ever visit Geneva.

Pick up and set down at the airport, free transfer. The tram station is a short walk from the hotel, and about ten minutes to Geneve. The breakfast, continental, had good choice, fresh and plenty to start the day. The room was spacious enough and serviced every day.

This hotel is just a few steps away from the entrance of the Geneva main train station. So, it’s very convenient to take the train. Besides, there are many restaurants and shops inside the main train stations and around nearby areas, and there are also many bus routes and taxi stopping by the train stations. So, the guest can easily find the dining and shopping venues.

Best hotel in Geneva. Affordable price with good location just 400m away from Geneve Railway station. Easy to find. Walking distance to Lake Geneva. Accessible to Migros and Coop. Comfortable and clean room. Most important for us as Asian is the toilet provide bidet. Like it very much. And the room also had bathtub. Great stay in Geneva before catching our flight the next day..

The room is 15 square meters. It is indeed not very spacious after putting down a large bed, but the basic facilities are available and relatively easy to use. But it is not very ”friendly” to Chinese people, because there is no kettle or any glass cups in the room. I had to borrow a kettle from a local colleague to drink hot water and tea. In recent years, many hotels in Europe have provided kettles. This is the first hotel I have encountered that does not provide kettles. It is recommended to provide them for the convenience of Chinese tourists. The quality of breakfast is pretty good, a typical white restaurant, with cold milk soaked in cereal (many kinds), hot eggs and sausages (salty), bread (variety), cheese (several kinds), fruits (usually bananas, etc.) every day Oranges and green apples. I ate strawberries on the last day (although they weren’t very tasty). I was full but a bit tired after eating them for more than ten days in a row. It is recommended that I try something different every day. In addition, there are no vegetables at all, including European hotels. Served tomato slices and cucumber slices. The hotel waiters are quite enthusiastic and will say hello every morning when they meet at breakfast. However, the professionalism of the people at the front desk is worrisome: On the day of check-in, I arrived at the room and took out my luggage. However, a gentleman said that the room was wrong and that the floor needed to be cleaned and that I needed to be moved to the 6th floor. I was a little confused. I was angry, but later I cooperated with the move. I felt that it was due to the lack of seriousness of their front desk staff. The night before check-out, I went to the front desk to ask if there were any procedures because I applied for an hour late check-out, and a black guy was on the computer. After some operations, it was confirmed that no other procedures were required. As a result, I returned to the hotel at 12:30 that day to go upstairs to pick up my luggage. I found that I couldn't get on the elevator at all, so I had to go to the front desk. The gentleman who asked me to change rooms on the day of check-in handled it skillfully. Then I could take the elevator back to my room normally. I think this is also the standard practice for late check-out in China. I wonder if the black guy took the job after training. On the day I checked in, I applied for a public transportation card in Geneva, but the white man asked his colleague to open a written card for me. I was surprised because the city of Geneva changed it to an electronic card a year ago. I don’t know why he still has it. I was able to open and write cards. After struggling for a while, I decided to change it to an electronic card. I asked for my email address and received it quickly. But it always makes me feel that their business is unskilled and brings some unnecessary trouble to the guests. In addition, this hotel is very close to the train station, a 3-minute walk away, and almost a 3-minute walk to the lake. The location is convenient. There are many restaurants downstairs next to it, which is convenient for eating. The street is noisy at night, but the sound insulation effect of the glass in the room is good. Once the window is closed, you can basically not hear the noise outside. There are several night clubs around, which are said to be the best in Wa City. The neighborhood feels different from the hotel I stayed in before.

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

Only 10 min walk from terminal, room with fridge was warm and clean. Tv even had BBC. Very impressed getting this quality at a very good price in expensive Switzerland. Didn't eat or drink there so can't comment. Room serviced each day, good bed.

Everything was great, the bedroom was really clean, good interior design, high quality mattress and sheets. The view was fantastic. Staff was friendly and helpful. Everything you need for a short stay.

Great hotel very close to train station, staff are lovely especially Joao the concierge gentleman. Rooms are clean and spacious and comfortable with fridge and spotlessly clean facilities plus kettle. Right next door to Lidl super market so very handy, close to buses to travel to chamonix etc and very short walk to Geneva lake. Wonderful

Location next to the train station is perfect for travelers. A very teutonic style hotel but the regular room is spacious. The bathroom us very clean and is large enough to be comfortable. Good value with simple, minimum breakfast with a view on the 8th floor. The lower floor rooms have no open view. Some as on 2nd floor has a level view on train platforms. Room has space for luggage and has a safe deposit box. The cons are a very small LCD TV with unstable signal, a soft but thin bed mattress, and almost no amenities for the bathroom. Service is fine. Attitude is a bit cold.. A small story for thus hotel, Hergé, the father of Tintin and Milou, stayed at the hotel during 1956.

Great front desk staff with great attitudes. The hotel room itself is spacious, clean, and modern! The hotel is also very near a tram and a bus station too making it easy to travel to both the city and the airport. They also offer citypasses that allow for free travel within Geneva! Overall, I thoroughly enjoyed my stay here and would book again if I ever visit Geneva.

Pick up and set down at the airport, free transfer. The tram station is a short walk from the hotel, and about ten minutes to Geneve. The breakfast, continental, had good choice, fresh and plenty to start the day. The room was spacious enough and serviced every day.

This hotel is just a few steps away from the entrance of the Geneva main train station. So, it’s very convenient to take the train. Besides, there are many restaurants and shops inside the main train stations and around nearby areas, and there are also many bus routes and taxi stopping by the train stations. So, the guest can easily find the dining and shopping venues.

Best hotel in Geneva. Affordable price with good location just 400m away from Geneve Railway station. Easy to find. Walking distance to Lake Geneva. Accessible to Migros and Coop. Comfortable and clean room. Most important for us as Asian is the toilet provide bidet. Like it very much. And the room also had bathtub. Great stay in Geneva before catching our flight the next day..

The room is 15 square meters. It is indeed not very spacious after putting down a large bed, but the basic facilities are available and relatively easy to use. But it is not very ”friendly” to Chinese people, because there is no kettle or any glass cups in the room. I had to borrow a kettle from a local colleague to drink hot water and tea. In recent years, many hotels in Europe have provided kettles. This is the first hotel I have encountered that does not provide kettles. It is recommended to provide them for the convenience of Chinese tourists. The quality of breakfast is pretty good, a typical white restaurant, with cold milk soaked in cereal (many kinds), hot eggs and sausages (salty), bread (variety), cheese (several kinds), fruits (usually bananas, etc.) every day Oranges and green apples. I ate strawberries on the last day (although they weren’t very tasty). I was full but a bit tired after eating them for more than ten days in a row. It is recommended that I try something different every day. In addition, there are no vegetables at all, including European hotels. Served tomato slices and cucumber slices. The hotel waiters are quite enthusiastic and will say hello every morning when they meet at breakfast. However, the professionalism of the people at the front desk is worrisome: On the day of check-in, I arrived at the room and took out my luggage. However, a gentleman said that the room was wrong and that the floor needed to be cleaned and that I needed to be moved to the 6th floor. I was a little confused. I was angry, but later I cooperated with the move. I felt that it was due to the lack of seriousness of their front desk staff. The night before check-out, I went to the front desk to ask if there were any procedures because I applied for an hour late check-out, and a black guy was on the computer. After some operations, it was confirmed that no other procedures were required. As a result, I returned to the hotel at 12:30 that day to go upstairs to pick up my luggage. I found that I couldn't get on the elevator at all, so I had to go to the front desk. The gentleman who asked me to change rooms on the day of check-in handled it skillfully. Then I could take the elevator back to my room normally. I think this is also the standard practice for late check-out in China. I wonder if the black guy took the job after training. On the day I checked in, I applied for a public transportation card in Geneva, but the white man asked his colleague to open a written card for me. I was surprised because the city of Geneva changed it to an electronic card a year ago. I don’t know why he still has it. I was able to open and write cards. After struggling for a while, I decided to change it to an electronic card. I asked for my email address and received it quickly. But it always makes me feel that their business is unskilled and brings some unnecessary trouble to the guests. In addition, this hotel is very close to the train station, a 3-minute walk away, and almost a 3-minute walk to the lake. The location is convenient. There are many restaurants downstairs next to it, which is convenient for eating. The street is noisy at night, but the sound insulation effect of the glass in the room is good. Once the window is closed, you can basically not hear the noise outside. There are several night clubs around, which are said to be the best in Wa City. The neighborhood feels different from the hotel I stayed in before.

Only 10 min walk from terminal, room with fridge was warm and clean. Tv even had BBC. Very impressed getting this quality at a very good price in expensive Switzerland. Didn't eat or drink there so can't comment. Room serviced each day, good bed.

Pick up and set down at the airport, free transfer. The tram station is a short walk from the hotel, and about ten minutes to Geneve. The breakfast, continental, had good choice, fresh and plenty to start the day. The room was spacious enough and serviced every day.

The hotel is in a good location, close to the airport and has a shuttle bus. A free bus card will be given during your stay. It is also very convenient to take bus No. 10 to the city. There are large shopping malls and supermarkets nearby, which makes life convenient. The room is very beautiful and warm. The hotel front desk guy can speak Chinese, is kind and friendly, very good 👍👍👍

Very satisfied. From the moment I got off the plane and called to find a car, they carefully solved my problem and contacted the driver to wait for me. After I arrived, they were also very polite and had a good sense of service. The hotel is very clean. What I like most is the breakfast, which has many choices, is delicious and fresh, and costs 150 per serving. The same price is better than many European countries, but the sauna is a little small and is shared by men and women, so I didn't go in the end

Hello, A superb hotel, close to the city centre, very well served by several bus and tram lines. The receptionist Francesco who took care of us upon our arrival was extremely kind and professional. He informed us that we were entitled to free transport, printed our plane tickets and much more, and all this always with a smile and professionalism. I insist on certain points because this is far from being the case in all hotels. So, a big thank you for your welcome. There was also a very friendly and smiling receptionist whose first name I have forgotten, sorry, who took care of our luggage and the reservation of the shuttle to the airport on the day of our departure.

The environment is very good. The rooms are large and clean. Alpine drinking water is provided on even-numbered floors. The front desk service is very patient. There is a shuttle service from the hotel to the airport every 20 minutes. It is quite convenient.

The room is big and clean The hotel lobby has a hollow design, and the room faces the lobby but it is not noisy at all (the Swiss door and window system is really good!), but it is very reassuring (what happens outside the door can be seen in the lobby), and girls will not feel uneasy if they stay alone. On the one hand The room can see the snow-capped mountains. There is a male waiter at the front desk who is really nice. The other waiters are also very nice~ Breakfast is a standard western breakfast, okay but! All nearby hotels provide standard airport shuttles. Only the Mercure requires a reservation, which is a little troublesome.

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

Great front desk staff with great attitudes. The hotel room itself is spacious, clean, and modern! The hotel is also very near a tram and a bus station too making it easy to travel to both the city and the airport. They also offer citypasses that allow for free travel within Geneva! Overall, I thoroughly enjoyed my stay here and would book again if I ever visit Geneva.

The facilities are very new and the sanitary conditions are good. It is located in a very quiet village, and there are delicious Italian and Indian food around. If you don't mind the location, it is a good choice

The front desk is right at the entrance. Check-in is very fast and there is also fast check-out. Parking is not free and costs more than 20 yuan. There are baby cots, which are also suitable for families who need to cook. The tableware and stoves are all new, and there is a washing machine with matching detergent and dishwashing cubes. As for the location, we drove by ourselves, so it was not far from the city attractions.