Hotels With Spa in Rio Grande do Sul, Brazil

Tudo muito bom, muito novo sem nenhuma ressalva qto ao atendimento. Fomos muito bem atendidos no restaurante Marcos do hotel, o Celso foi excepcional, atendeu tudo que pedimos e foi muito solicito e profissional, a equipe está de parabéns. O terraço mirante é muito bom, so uma reclamação, sabemos que cada um tem seu gosto musical, mas o som ambiente deveria ser na altura mais baixa para permitir que os hospedes possam conversar e apreciar (se possivel, em silêncio) a paisagem maravilhosa do alto (quase360 gruas), a cidade do Rio Grande que está cercada de águas.

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

Excellent breakfast. Comfortable bed. Plenty of things to do without having to leave the hotel, including activities for children. Very attentive staff. I didn't like the outsourced parking, where you pay 38.00 per day. This should be included in the daily rate. Also, the bathroom in the room doesn't have an exhaust fan to eliminate odors. In any case, I would definitely stay there again.

Wonderful place, I am very happy, service level 10, clean facilities, well organized, delicious breakfast, we have lunch at the hotel, good food, very few types of fees charged per person. We will be back.

We stayed a weekend, we asked a room away from the lift and respected it, clean and organized rooms, only the TV that only works in the globe and Band, not the cable TV, but it was amazing staying there.

Very beautiful hotel, well located and easily accessible. Cozy indoor area, thermal pool was incredible. Gym and sauna were also differentiators. Amazing experience.

All was very good, but the water of the pool could be warmer in colder days.We took a flu after the swimming pool.

Great place to stay close to all good attractions in Porto Alegre . Very well recomended. So that's my preferred hotel in Brazil

Great service and a nice hotel. Not keen on the duvets having no cover but that seemed to be the same practice in other hotels I stayed in in the area. The staff were amazing and incredibly kind. Would recommend if you're visiting Porto alegre