Hotel romantis di Ontario, Kanada

Memiliki akses singkat ke Air Terjun Niagara dari Toronto dan memutuskan untuk menginap di Radisson karena merupakan salah satu dari banyak hotel yang menyediakan pemandangan air terjun dari kamar. Proses check in dan check out lancar, tepat waktu, dan efisien. Kamar bersih dan nyaman dengan pemandangan air terjun Horseshoe yang indah. Lokasi sangat bagus. 20 menit berjalan kaki ke air terjun atau 5 menit menggunakan kereta api yang ada di dekatnya.

Saya memesan hotel ini untuk 1 malam untuk menghadiri pernikahan. Saya memilih kamar dengan bak mandi agar saya bisa menikmatinya setelah perjalanan panjang. Satu jam sebelum waktu check-in, mereka memberi tahu saya bahwa kamar saya sudah siap. Ketika saya masuk ke kamar, semuanya dibersihkan kecuali bak mandi, yang memiliki helaian rambut wanita di dekat saluran pembuangan dan seluruh bak mandi dilapisi residu balsem mandi. Saya memberi tahu resepsionis bahwa saya akan pergi pukul 5:30-10, jika mereka bisa meminta seseorang untuk membersihkan kamar saya. Ketika saya pergi untuk menggunakan pancuran dan saya tidak tahu bahwa segel di bawah pintu tidak berfungsi, itu membanjiri seluruh area. Saya membutuhkan 3 handuk besar untuk membersihkan semua air. Saya juga menyebutkan hal ini ke resepsionis tetapi mereka mengatakan mereka tidak memiliki lagi tipe kamar saya. Spa yang termasuk adalah sentuhan yang bagus tetapi menurut saya kapasitasnya terlalu kecil untuk hotel sebesar itu. Saya tidak bisa mendapatkan satu bukaan pun jadi saya membayarnya secara cuma-cuma. Mereka akhirnya tidak membersihkan bak mandi, jadi saya tidak sempat menggunakannya sebelum saya harus check out. Sarapan yang saya bayar tidak sepadan dengan harganya. Semuanya terlalu asin, bahkan tidak panas lagi. Pihak hotel memang memotong $45 dari harga kamar saya atas ketidaknyamanan ini, dan meminta maaf, tetapi secara keseluruhan, harga yang saya bayar tidak sepadan. Saya tidak akan kembali ke sini lagi. Mereka bilang iya. Saya kembali ke kamar saya.

Saya sangat menikmati masa inap saya. Heater & MayQueen sangat ramah dan memberikan layanan pelanggan, komunikasi, dan lainnya yang luar biasa. Mereka berdua adalah wanita luar biasa yang membantu saya menikmati masa inap yang telah saya rencanakan untuk merayakan ulang tahun ibu saya. Kami sangat menikmati masa inap kami, pemandangan Air Terjunnya luar biasa indah. Saat check-in, saya mendapatkan diskon untuk meningkatkan pengalaman menginap kami atau memberi kami aktivitas tambahan. Pemandangan dari restoran di lokasi cukup bagus dan akan lebih baik jika ada lebih banyak pilihan, tetapi makanannya enak. Secara keseluruhan, pengalaman menginap yang luar biasa!

The location is great, among shops and restaurants. The lobby is quite small, with only a couple of couches to sit. There is a restaurant and bar in the restaurant as well, with tables and chairs but the division is not as clear between what is lounge area for hotel guests and restaurant seatings. We were waiting for our room to be serviced and my husband sat at a table to do some work on the labtop and only about 20% of the restaurant had customers with the remaining tables empty. He was approached by a couple of waitstaff and he explained that he's there to do some work and didn't want to order any food. At which point, a manager approached him and asked him to move to the sofa area and not occupy a table and he did and then the manager approached him again, asking what room are we staying in as well as other details. There's not much work/lounge space in the area at all. I feel that they could have let him sit at a table, considering many of the tables were not occupied. I've seen people sit there on a previous day with their laptops and not order anything. So it was kind of unpleasant that that happened. Also, our room had absolutely no natural light, which made it very depressing. I don't know if I would recommend this hotel for a stay in Toronto.

The hotel is ideally situated of the front of the lake with the ferries to the islands just outside. An underground stop is just across the road with links to Union station and elsewhere. There are also a selection of buses that pass and a hop on hop off stop is about 10 mins walk. You can walk most places in central Toronto from hotel if you wish and are happy walking. You can choose which street suits you best on your walk and change route for variation as only a block apart and will all get you to central Toronto. You are maybe about 15 mins from the Blue Jays and CN tower so hotel is in a great location. Billy Bishop airport is about a 20 min walk and would be convenient if you can get flights to or from there to your destination. The communal areas in the hotel look very nice, as is the entrance if being dropped off by car. However there is work going on around the outside of the hotel and if walking to and from the hotel it isn’t so pleasant on the eye. My bedroom was spacious but felt dated and would be nice to see a more updated look. However the view onto the lake more than made up for that minor irritation. The staff were all great and helpful when asked. There was various things going on from regular activities in the leisure area to free ice cream and wine ( not together unfortunately ) and music in the afternoon. The leisure facilities were great with a pool, sauna, steam room and gym as well as an outside area (5th floor) for sitting outside while the kids could play. There was a tennis court and a basket ball hoop. There was also an oppertunity to use cycles and go for a run possibly with a guide. We didn’t eat at the hotel so couldn’t comment but the did have a restaurant on the top of there south tower that would give great views. We did grab a coffee and snack from across the street and would enjoy sitting on the benches just along from the hotel looking into the lake in the morning. All in all one of the older hotels ( I think) in a great location with great views and facilities which met our needs.