Hotel Dengan Kolam Renang di Western Cape, Afrika Selatan

We booked the same room again on the 25th. Then we requested to check out at 1pm. We didn’t hear anything from no one. This morning at 10am there was knocking on our door. The lady said its time to check out. I said mo cause we requested to check out at 1pm. She went ahead and said there are extra fees and she will ask the front desk. 5min later knocked again on the door. Says no we cant stay and have to check out at 11am(note this was at 10:20am) when she told me, I went ahead and told her this is on them and we requested to leave later. She left, next minute, a man came back. All arrogant. Told me why didn’t I pack up my bags the previous night. Also said that if I dont leave cleaners will come. I said its okah they can come but I might still be busy packing up. He said if thats the case they can help me put my stuff outside. I told him I dont like the tone he is using and being aggressive. He said hr not aggressive but he definitely was and threatened me with security that will escort me out. He left and came back(note I was in my towel) he said he left me in my towel and I am still the same( note I took a shower, busy packing up stuff in the room as we came from abroad and had a lot of baggage) he said he is calling security. Then my husband came out of the room and told him why he using that tone with me and he been listening to him the whole time! This man immediately changed his whole tune when he saw my husband. So inappropriate! And disrespectful! Will definitely will not be staying here again.

The hotel staff were so helpful and friendly. It felt safe with the fingerprint and face recognition. The location is convenient and secured. The room was clean and spacious, esp for the cost. It is worth it. Great views from the room and rooftop! Highly recommend. Will definitely stay there again if ever I’m re visiting Cape Town. 👌🏻👌🏻👌🏻

I would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .

The service was exceptional. The facility is exceptional and aesthetically appealing. The staff is very welcoming.

Удобное расположение, в 5 минутах Спар, в 10ти рестораны и кафе, ещё пару минут и вы на Вотерфронте. Рядом остановка МайСити Есть общая кухня и гостиная с телевизором, вечерами можно посидеть в баре во дворе, рядом с бассейном. Приятные впечатления. Удобная кровать, чистое бельё

The staff at this hotel is absolutely excellent, and has been mostly the same group of friendly, helpful, funny people for the last few years. I stay here every time I come to Cape Town. It's quiet and restful, with a stunning view over the city. The public areas are comfortable and well-suited to reading, drinking coffee, and getting some work done. The only problem is the showers, which can be a little tricky and sometimes don't have hot water.