Hotel Dengan Kolam Renang di Merseyside, Inggris Raya

I will start my review by saying the staff were very helpful and can only work with what they have. Our check in was fine but on getting to our room it was like a fridge and the heating was very poor and even after being on for an hour or more was barely warm. We had to get a connector heater which was broken!! We had to prop it up with part of the hair dryer. The draft at the window was like a gale force wind. The room was well showing its age there was no mirror over the dressing table/desk. And the curtains were thread bare. The swimming pool was OK but the steam room and jacuzzi was not working. I was expecting a lot more from a mercury hotel. We were very disappointed.

It was lovely being in Liverpool it’s a nice place and the hotel too buh some delay on house keeping and I didn’t like where my room was located,they should give a chance of opting a preference..

Good hotel if you want guaranteed peace and quiet nights stay. The price is high especially at weekends. I’m happy somewhere cheaper for one night.

Awesome service and hotel. Friendly staff, great food and the pool and spa were great to use also. Would highly recommend and stay again!!

Beautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!