Hotel Dengan parkir di Leningrad Oblast, Rusia

Некоторые номера довольно побитые, грязные обои, столешница, в ванной вешалки отваливаются.. по ТВ смотреть абсолютно нечего, нет возможности подключить онлайн кинотеатры. Но в целом не плохо, смотря в какой номер поселят, в последний раз меня поселили в очень грязный номер. Посреди ночи отвалился люк с потолка

We stayed at Hotel Saint Petersburg and found the location good for visiting the city. Unfortunately, not all of our experiences with the staff were positive: some people – in particular one at the reception and one in the restaurant in the evening – were rather unfriendly with us, perhaps also because we are Italian, and they were not even able to inform us that European Visa and Mastercard cards were blocked due to sanctions. One aspect that definitely needs improvement is cleanliness, both in the rooms and in the restaurant, especially considering this is supposed to be a 4-star hotel. On the positive side, breakfast was very rich and varied, and we would like to sincerely thank the staff members who made our stay more pleasant: the young man preparing omelettes in the morning, two receptionists, and one of the ladies welcoming guests at the restaurant in the morning. All of them were kind, helpful, and professional. Overall, the location, breakfast, and some of the staff deserve a positive mention, although we regret that not all the service and staff lived up to the expectations of a 4-star hotel.

We stayed for 3 nights in Saint Petersburg. So 1) location: The hotel is in a quiet locality and is almost unrecognizable. Does not look like a hotel from the outside 2) Staff support: The staff speaks minimal english 3) Service: The hotel does not have breakfast or a restaurant, but there are restaurants and cafes within walking distance (10 minutes), so workable; and the elevator makes quite a noise, but it's workable/safe. 4) Overall experience: Bad - Mediocre: No one helps you out with the luggage, even when they see you are struggling. I am not sure if that is the norm here in Russia. no courtesy, no support/ no extra help for any sort. I guess kindness is chargeable in Russia. Not just this hotel, every hotel we stayed in Russia, I saw no one helping families or even asking for help. Just cold, transactional behavior.

I stayed at this hotel for one night. The price for the room is appropriate. The room is a bit old, but large and well equipped. The safe needs to be fixed. Thanks to the staff Anna and Ruslan for promptly solving the problem

I stayed at the Crown Hotel for three weeks, and it was an excellent experience. The service was outstanding—the staff were always happy, friendly, and ready to help with anything I needed. The room was very nice and clean, with plenty of space. The bathroom was excellent as well, and most importantly, it had a shattaf, which made my stay even more comfortable. The location is perfect: just a 5-minute walk from Nevsky Street and only a minute from both the metro and the railway station. I truly enjoyed my stay and will definitely stay at the Crown Hotel again when I return to Saint Petersburg.