For the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.
We got a room around the back near the barrage that was overflowing. Inside the room at first sight I thought the floor was dirty but it was actually dirty looking. A centipede died in the standing shower and roaches crawling out from behind the toilet to behind the mirror. Air condition chips out sometimes and the room never gets cold. There is a small table and two dirty chairs in the room at two burner built in stove and a full size painted fridge. The bed was clean, but this isn’t somewhere to call home about somewhere to sleep for the night and get out.
Love it here staff are great location is great it’s quiet has a gym laundry room ice machine and a great outdoor covered seating area for smoking only issue is the WiFi goes in and out to much so I’m always I’m using my hotspot
I think there could be better amenities In all room specifically a microwave and mini fridge. There was some barriers with communication with the staff but it all evened out and my stay was very comfortable and they respected my request to not bang on my door so early and skip for housekeeping. I just did not like how they communicated it at first with me even telling me they would go to the lengths of making me leave the property. It was too much chaos but I think the guy up front understood after a day or two that I have health problems and that it wasn't just extra with my request. It was the one thing I didn't need to go through but he started being nicer and respectful which in glad because I would have left. Iwas undergoing surgery and recovering on my stay and my health is important to me. And the stress was not good for my heart. Hopefully nobody else experiences this.