It was an absolute pleasure to stay here. The amazing customer service was the standout point, especially from the manager, Hamdi, who went above and beyond to ensure our stay was excellent. Really grateful for the amazing service!.
The Royal Jinene sousse hotel is easily accessible
It has free car parking for hotel residents.
The reception is very good, the staff is polite and helpful.
The meals are good.
The hotel has an outdoor swimming pool and an indoor swimming pool.
The beach is in front of the hotel, access is easy and quick.
The room is clean, as I had requested during my reservation I wanted a sea view I was entitled to a room on the 5th and last floor of the hotel with a beautiful view of the sea.
Just the equipment is a bit old that's all I noticed.
I recommend it and I will go back.
Great staff, polite and non-introduced, animation show super cool. The room with sea view arranged us. Dinner is delicious and varied, but breakfasts I didn't like very much, for 5* little choice. Absolute cleanliness, convenient bed, bed linen and towels as new, neats and slippers branded in a separate packaging, the present from the hotel in the form of fruit was also very enjoyable. It is strange that there are no cheeslons (!) in the free pool!
Beautiful hotel a few steps from the center of Sousse city
Several services in the hotel: spa, hairdresser, indoor and outdoor swimming pools, several restaurants
Helpful and kind staff
Very clean and spacious room
Hotel with a very nice style. very bourgeois.
We booked a suite. frankly very good.
Basket of fruit on our arrival and bottles of water.
Maid very attentive.
Just if it was possible to have bottles of water every day, that would be great.
Otherwise nothing to say.
We will come back soon. That's for sure.
With a stay at Soviva Resort - Families Only in Port El Kantaoui (Hammam Sousse), you'll be within a 5-minute drive of El Kantaoui Golf Course and Acqua Palace Water Park. This resort is 6 mi (9.7 km) from Sousse Beach and 1.4 mi (2.2 km) from Acqua Palace.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and a lazy river. Additional amenities at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Soviva Golden, one of the resort's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 513 air-conditioned rooms featuring minibars. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
an excellent hotel near port el kantaoui. rooms are clean and spacious ,food is excellent , pools are big
77 reviews
7.1/10
Price from
Rp 1,100,982
per night
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9.0/10
GGuest UserThis is a standard all-inclusive hotel in Sousse. It’s a little dated in places but very clean and you can’t go wrong for the price. The staff are very helpful and I love how they include lots of Tunisian dishes at breakfast and dinner. I had a great stay.
LLouise ThorpeWonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously.
The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay.
The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day.
The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay.
I would like to extend a huge thank you to the remarkable team.
MMOHAMED RAMIThe hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?
FFelice CossoloConsidering the value for money, it's not bad. Excellent sea view. Half an hour for the registration of the check in seems excessive to me. Hearty meals. Wifi works fine. TV channels need a technician to tune them, I couldn't
AAnonymous UserDisappointing for this price and for a 4 stars hotel.
Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay.
Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two.
Getting an iron was a battle and forget about laundry service.
Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours.
Lunch was excruciatingly expensive for the area, forget about it.
Included breakfast and dinner were OK.
Location was very nice, although the surroundings are a bit dead..
GGuest UserIt was an absolute pleasure to stay here. The amazing customer service was the standout point, especially from the manager, Hamdi, who went above and beyond to ensure our stay was excellent. Really grateful for the amazing service!.
JJelle SThe location is great, in the medina but right next to the city center. The staff is super friendly and helpful, I forgot 2 phone charges and they returned them on my next stay. I booked a small room but it was decent, the shared bathrooms were clean, its very close to good restaurants. Its a great place for a short stay, close to the train station and a cheap taxi ride away from the bus station. I would return!
GGuest UserThe price was suitable for the quality of service.
The covered swimming pool is a positive point for the hotel.
Many issues in rooms: hair draier is not available, TV remote control also, covers are not clean , ...
AakiramujinaThe location is very good, with the beach right in front of the hotel, less than a 10-minute walk from Sousse train station, and less than 15 minutes to the Medina.
However, the building and rooms are old, much of the equipment is falling apart, and the service quality is low. The view is great, but be aware that the beachside is noisy even at night in summer.
Wi-Fi is not available in the rooms, and although it is available in the lobby, it is very slow. The price is relatively low, so you need to be prepared to accept this.
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