Diposting pada19 Agt 2024
Tamu
A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.
Selengkapnya
Harga per malam dimulai dari:€143
Diposting pada21 Apr 2025
Tamu
Kami memiliki pengalaman menginap yang indah dan tak terlupakan di Ohla Barcelona! Setelah perjalanan 18 jam, kami sangat menghargai check-in lebih awal dan peningkatan kamar yang menyenangkan, itu adalah sambutan yang sempurna dan tepat seperti yang kami butuhkan. Lokasinya benar-benar ideal, terutama sebagai tempat menginap sebelum pelayaran, dan karena ini pertama kalinya kami di Barcelona, Ohla memberikan kesan yang baik untuk seluruh perjalanan kami.
Staf semuanya sangat ramah dan baik, membuat kami merasa seperti di rumah sejak awal. Cava dan cokelat yang menunggu di kamar kami adalah sentuhan yang manis dan penuh perhatian, tetapi yang paling menyentuh kami adalah catatan tulisan tangan yang mengucapkan selamat atas ulang tahun pernikahan kami, itu membuat momen tersebut semakin istimewa. Terima kasih Iraia dan Andrea.
Sarapan juga fantastis, dengan pilihan makanan lezat yang beragam. Saya harus memberikan pujian khusus untuk croissant mini, rasanya benar-benar luar biasa, meleleh di mulut setiap gigitannya!
Kami juga ingin secara khusus menyebutkan Fatima dari restoran, yang melakukan lebih dari yang diharapkan untuk memastikan pengalaman sarapan kami sempurna. Dia sangat ramah, tulus, dan penuh perhatian. Dia bahkan menyiapkan beberapa latte yang sangat enak untuk kami, yang membuat pagi kami semakin menyenangkan. Kebaikan dan keramahannya benar-benar luar biasa!
Kami pasti akan memesan di sini lagi tanpa ragu. Terima kasih, Ohla Barcelona, karena telah membuat kunjungan pertama kami ke kota yang indah ini tak terlupakan!
Selengkapnya
Harga per malam dimulai dari:€231
Diposting pada29 Des 2023
Mellie C
We so thoroughly enjoyed our stay in Sensation Sagrada Familia. The location was superb - metro, supermarkets, and places of interest were all within walking distance. The view of Sagrada Familia from our apartment was jaw-dropping. The fully-equipped kitchen allowed us to enjoy a home-cooked Christmas meal. Looking forward to staying here again!
Selengkapnya
Harga per malam dimulai dari:€319
Diposting pada23 Mei 2024
Tamu
Salah satu lokasi terbaik di Barcelona. Lokasinya berada di pusat banyak tempat wisata dan terdapat banyak restoran, kafe, dan toko di dekat hotel.
Kamarnya juga sangat bersih dan terawat. Area kolam renangnya juga sangat menenangkan dan stafnya sangat ramah, terutama seorang pria di bar.
Selengkapnya
Harga per malam dimulai dari:€164
Diposting pada19 Nov 2024
Kimmyg43
I had high hopes for this ”4star hotel”
From the pictures and the previous reviews everything seemed like it was too good to be true...
Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast)
Arrived at my room (104) 1st floor.
Opened the door to a bright airy room..my first thoughts were this is lovely.
Dropped my bags and took a shower and that's where things started to go downhill...let me explain...
Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels...
The attention to detail from the cleaners is just way below par for a 4 star establishment.
Shower door covered in limescale (easy to put right with a bit of Elbow grease)
Mold and nasties around the outer edge of the shower door (see pics)
Splash marks all over the tiles at the side of the sink (like old toothpaste marks)
Sink wouldn't drain properly (seemed to be blocked)
Skirting boards definitely hadn't been given a wipe for a good few weeks/months
All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky?
Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room)
Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk)
Apparently the restaurant was closed so they could not access it to get some fresh milk?
Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️
As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward)
I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there?
The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works?
Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself.
Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel.
Now for the positives...
The view from the room of the sea is beautiful
It is literally across the road from miles of sandy beaches
There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced.
The area itself is super quiet and feels safe enough as a solo traveller.
Selengkapnya
Harga per malam dimulai dari:€184
Diposting pada15 Mei 2024
Pengguna Anonim
Good location, space is fine for couples travellers.
The reception is behind the hotel room which is little challenging to locate (next to the McD signboard).
Reception is very nice, breakfast is a buffet style and have good variety of choices!
Selengkapnya
Harga per malam dimulai dari:€83