I didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
A única coisa que tenho a reclamar foi que pela amanhã estava tocando musicas evangélicas no café da manhã, e a televisão estava desligada. Sugiro orientar aos colaboradores ou a quem de direito que não convém música ambiente ser de orientação religiosa, ou músicas agitadas, uma música clássica ou bossa nova, ou instrumental é muito mais coerente com a diversidade do ambiente (especialmente porque vocês recebem também estrangeiros). Já sobre a televisão, sugiro estar ligada no noticiário para que as pessoas possam se informar dos acontecimentos do dia que ainda não tiveram acesso. No mais, o café da amanhã é excelente, espero que mantenham sempre esse padrão, para mim o melhor de Linhares. Limpeza e conforto do quarto e o atendimento dos colaboradores também estão acima da média, só tenho elogios.
I found the hotel structure very old, it is a good accommodation for a home, because the room is a mini-apartment, yet with an old architecture (small room and bathroom, and very large room).
I could talk about the timetable that ends the hosting. I was called on the day that ends to talk. I found a disturbing pq looks like it's getting out.
My stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
Amazing
51 reviews
9.6/10
Price from
Rp 650,639
per night
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9.1/10
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HhtaricanoThe Sheraton Hotel in Vitória offers a comfortable stay, though it feels a bit expensive compared to what you might find for a similar price at hotels in other countries. That said, the exceptional service provided by the staff truly stands out—they create a welcoming and enjoyable atmosphere that makes the experience worthwhile. I have always enjoyed staying here, even back when it operated under a different name. The breakfast is delicious, and the hotel's central location adds to its appeal.
The pool is now heated at 30C which is a very nice addition to the stay.
GGuest UserFrom the moment we arrived at the hotel, the service was excellent! The location of the hotel is very good; On one corner there is a Pharmacy, on the other there is a great restaurant and in the surrounding area there are several shops, bars, cafes and restaurants!
The break fast is very good!!! Various fruit options, cakes, breads and fit options too. We needed to anticipate our breakfast due to flight times and the restaurant staff and cook were exceptional!!!
Excellent experience!
GGuest UserI didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
GGuest UserMy stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
Vvikinghotel bastante higienico, com toalhas e lencois limpos sem manchas escuras. cafe da manha faltou algumas opcoes de salgados mas muito bom. elevadores otimos e seguros. recepcao sempre cheia acho que deveria colocar mais 1 ou 2 funcionarios para melhor atender. localizacao muito boa. voltaria novamente.
BBJYH88888The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
GGuest UserA única coisa que tenho a reclamar foi que pela amanhã estava tocando musicas evangélicas no café da manhã, e a televisão estava desligada. Sugiro orientar aos colaboradores ou a quem de direito que não convém música ambiente ser de orientação religiosa, ou músicas agitadas, uma música clássica ou bossa nova, ou instrumental é muito mais coerente com a diversidade do ambiente (especialmente porque vocês recebem também estrangeiros). Já sobre a televisão, sugiro estar ligada no noticiário para que as pessoas possam se informar dos acontecimentos do dia que ainda não tiveram acesso. No mais, o café da amanhã é excelente, espero que mantenham sempre esse padrão, para mim o melhor de Linhares. Limpeza e conforto do quarto e o atendimento dos colaboradores também estão acima da média, só tenho elogios.
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