Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)

Ulasan Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)

Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)

No. 1 Nanwan Avenue West, Xiangzhou District, Zhuhai, Guangdong, 519060, ChinaLihat Detail Hotel
Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)
Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)
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Ulasan Tamu tentang Biwan Hotel (Zhuhai Hengqin Huafa Shangdu)

8.6/10
1086 ulasan
Ulasan terverifikasi
Location8.6
Amenities8.5
Service8.7
Cleanliness8.6
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All reviews(1086)
Positive reviews(1050)
Reviews with photos/video(217)
Friendly front desk staff(114)
Convenient parking(69)
Classy environment(61)
Comfortable bed(27)
Near shopping area(26)
Perfect for business trips(25)
Convenient for shopping(24)
Convenient public transportation(5)
Negative reviews(36)
Timc747
Superior 2-bed Room
Check-in Mar 2024
Family
3 ulasan
7.5/10
Diposting pada 3 Apr 2024
not bad. good service..
Tanggapan dari Properti: Thank you for your feedback and recognition of us. We were saddened that we did not receive your 5-point positive review, and we are working hard to get your full score recognition. Thank you!
K Jeh
Family Room
Check-in Mar 2025
Family
1 ulasan
5.5/10
Diposting pada 21 Apr 2025
The door lock was broken, but they only said there was no room anymore, ignored, the location was quite convenient, walking can go to a shopping mall, sleep until midnight there are mosquitoes, one night can, but stay one more night is too much.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, first of all, regarding your question, we have submitted it to the relevant department of the hotel for follow-up processing. This situation will not happen next time. We look forward to seeing you again at the Biwan Hotel. Operations Director-Yang Long
Guest User
Special Queen Room
Check-in Okt 2024
Other
61 ulasan
10.0/10
Outstanding
Diposting pada 3 Nov 2024
Very good. I’m used to staying in this hotel when I’m on business trips. The food is good and the price is affordable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Biwan Hotel is located opposite Huafa Commercial Capital in Nanping. The hotel adopts a simple and luxurious decoration style. Biwan focuses on creating a fresh and comfortable stay environment for every guest staying in the hotel. An elegant and open space relieves your fatigue during the journey. Looking forward to your visit again!
Guest User
Deluxe 2-bed Room
Check-in Agt 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 10 Sep 2024
I went out with my friends just to visit Beishan Courtyard, which is 1 kilometer away from the hotel and within walking distance. It’s so photogenic and full of material. It was a full day filled with photo albums of both of us. The hotel is clean and the service is satisfactory.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello! Thank you for your 5-star review! Beautiful time, Biwan meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time.
Guest User
Deluxe 2-bed Room
Check-in Agt 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 17 Okt 2024
The breakfast is delicious (free breakfast for experience). The specific location is opposite Huafa Commercial Center in Nanping. It is easy to find. It is very convenient for eating and shopping nearby. The room configuration is simple and elegant, clean and tidy. The service at the front desk and in the guest room was very good, giving me a sense of intimacy. A very good stay experience. If you stay in a hotel again, you will choose Biwan without hesitation.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello! Thank you for your 5-star review! Beautiful time, Biwan meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time.
Guest User
Deluxe Queen Room
Check-in Jan 2025
Business travelers
10 ulasan
2.5/10
Diposting pada 17 Feb 2025
It was very noisy, with poor sound insulation. On one side, there were the sounds of cars coming and going. Locking the windows and pulling the curtains tight didn't help. On the other side, there were constant sounds from the corridor and other rooms outside the door. I didn't sleep well that night and could not sleep for more than an hour. As a result, I gave up the morning run with my friends the next day because I was too tired. I even had no appetite to eat the hotel breakfast I bought for extra driving. What's funny is that the front desk asked about my satisfaction when I checked out. Very bad review.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your experience. We sincerely apologize for the soundproofing issue you reported. The hotel has always been committed to providing guests with a quiet and comfortable accommodation environment. In response to the situation you mentioned, we will immediately check the sound insulation measures in the room and strengthen related improvement work. At the same time, we will strengthen the training of front desk staff to ensure that we can better understand the guests' true feelings when they check out. Your feedback is very important to us and we sincerely hope to have the opportunity to serve you again and provide you with a better stay experience. If you are willing to come again, we will try our best to arrange a quieter room for you to express our apologies. Thank you again for your valuable advice and wish you a happy life!
Guest User
Cinema Large Screen Twin Room
Check-in Apr 2024
Solo travelers
6 ulasan
10.0/10
Outstanding
Diposting pada 12 Mei 2024
As soon as you enter the hotel, you will smell a refreshing fragrance, which makes you feel good. The layout of the guest rooms is reasonable and simple, and the facilities and equipment are easy to use. In terms of hygiene, I have experienced that it is still very clean. The creases of towels and bedding are obvious in the middle, which can be confirmed to be newly replaced. There are enough parking spaces in front and behind!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Suite
Check-in Mar 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 9 Mei 2024
I dragged my tired body back to the hotel and felt that I had gained a lot this day. I will share my experience of staying in the hotel in my spare time! I booked a suite, which may be one of the best room types. The overall layout is one bedroom and one living room, and there are two air conditioners, safes, bathrobes, etc.! There is enough space and the air in the room is fresh. The bedding is clean and there is no hair. I also had a good rest at night. There was basically no interference! When checking out, the front desk lady was efficient and efficient, and all the requirements for invoicing were met one by one. Praise it 👍
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your five-star rating and thoughtful comments. We are honored to receive your affirmation and comprehensive recognition. Please believe that your love will also be our driving force to improve quality. We will continue to work hard. We will continue to create more surprises and satisfaction for every guest. We sincerely hope that you can recommend it to more friends around you. Biwan sincerely invites you and your family to stay again! Wish you all the best
Guest User
Cinema Large Screen Twin Room
Check-in Mar 2024
Business travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2024
The room is spacious enough, and the theater room can also mirror mobile phones to play games. I didn't know how to do it at first, but the staff explained the operation process very carefully. The gaming experience is ok. Then the room is clean and tidy, and the facilities are complete.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello, thank you for your review! We at Biwan Hotel advocate "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Family-friendly Family Room
Check-in Mar 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 24 Apr 2024
The family came back from Chimelong very late, looking tired. Just want to go to bed early. The guy at the front desk was very efficient and checked in quickly. The quality of sleep was good throughout the night. I took a look at the guest room and found that the overall layout was reasonable, equipped with a scale and bathrobe, and free mineral water. Hygienic, neat and clean, making your stay comfortable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: : Hello! Thank you for falling in love with our Biwan Hotel at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! May we have you in the future in the wind and rain!
Guest User
Superior Queen Room
Check-in Mar 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 24 Apr 2024
During a break in the lobby, the staff took the initiative to pour tea. At least the service attitude is very good, the room has a 2.0-meter large bed, the overall hygiene is very clean, and all the free items are available. 1. The breakfast is delicious and diverse. 2. Sleeping at night is relatively quiet and without interference.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello! Thank you for falling in love with our Biwan Hotel at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! May we: have you in the future in wind and rain!
Guest User
Queen Room
Check-in Mar 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 20 Apr 2024
I deliberately chose the projection theater room. The moment I opened the door, I felt that I had made the right choice and it was a great value. The 2.0-meter extra-wide bed and clean white sheets made me feel so comfortable that I just wanted to lie in bed all day. Watch all kinds of blockbusters for free. The sound effect is good, but I don't dare to turn it up loud for fear of disturbing the neighbors. The screen casting facility is easy to use, and you can also cast and play games on your mobile phone, which is simply doubly fun. The layout of the room is simple, clean and dust-free. The reception staff are polite and enthusiastic!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
SMLI
Special Queen Room
Check-in Mar 2024
Couples
30 ulasan
9.0/10
Great
Diposting pada 15 Apr 2024
There is no peculiar smell in the hotel room, but the toilet has a bit of drainage smell. The shower water pressure is strong enough. The bed is moderately soft and hard. The parking lot is right outside the hotel gate. There are plenty of parking spaces, which is convenient for self-driving people. Convenient to travel, it takes about 10 minutes to walk to the large shopping mall Huafa Mall There are shared bicycles outside the hotel, and you can reach the archway within 10 minutes by riding a bicycle to the Beicun Courtyard. The receptionist is polite Overall satisfied
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Family-friendly Family Room
Check-in Mar 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 18 Apr 2024
The layout of the room is very suitable for young people. The children are very happy as soon as they enter the door, which shows the business's good intentions! It is equipped with children's toothbrushes and slippers, and the reception service at the front desk is friendly and explains the use of the facilities in the room in detail, which makes our trip very enjoyable. Hygienic, clean and odorless, with ample parking spaces. All in all very satisfied.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Family-friendly Family Room
Check-in Mar 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 17 Apr 2024
This hotel is my first choice every time I come to Zhuhai. Although the hotels are all the same, I am very touched by the warm and proactive service of the hotel reception staff. The room is spacious and well-lit, the sheets and quilts are clean and smell-free, and the air in the corridors and rooms is full of fragrance. These details are taken care of Very good. The facilities in the room are reasonably designed and convenient to use. There are gas stations, large shopping malls, pedestrian streets, and restaurants around the hotel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, hello! Thank you very much for your support to our Biwan Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!