Ulasan Zhuhai Xiangzhou | WINGATE • Wyndham Grand Riverside Hotel (Gongbei Port Plaza Huafa Shangdu Branch)

It’s full house and too many ppl at breakfast venue. We gave up the 2nd day breakfast as it’s too crowded. The conceigere mistakenly made our hotel access card for one night but actually we stayed for two nights. This gave us much inconvenience to go down and up for several rounds to fix the card… Robot helped to deliver take away which was so convenient!

I booked two rooms for one night through the platform and specifically requested high-floor, non-smoking rooms, emphasizing the importance of cleanliness. The hotel confirmed these requirements. As a first-time guest of your newly opened 2024 property under the Wyndham group, I expected better service quality. Arrival Experience: At 5 PM, the hotel entrance was crowded with people smoking, creating a negative first impression. The lobby lighting was dim, and staff appeared inexperienced, as if still in training. Check-in Issues: During check-in, the staff assigned one room on 7/F and another on 12/F, despite my explicit request for rooms on the same floor. When questioned, the staff provided unconvincing excuses about room availability and occupancy. This contradicts the confirmation sent via the booking platform. Unclear Voucher Usage: The booking included spa vouchers and free afternoon tea perks, but staff failed to explain how to use them. No guidance or written instructions were provided. Room Condition: While the rooms initially appeared acceptable, closer inspection revealed damaged facilities, inadequate cleaning (see attached photos), and a lack of maintenance oversight. Notably, a non-smoking room contained an ashtray on the desk—either a contradictory oversight or a misplaced "art piece." Parking Area Problem: The B2 parking lobby reeked of urine when we returned at 10 PM. While it is unclear if the hotel is responsible, this issue significantly impacts the experience for self-driving guests. Conclusion: As a group of four guests, we found the hotel’s overall performance mediocre. Despite reasonable pricing, the lack of attention to basic service standards, staff training, and facility maintenance makes it difficult to recommend. We hope the management will address these issues promptly.

Very friendly, helpful & proactive services by the management team. Public area is clean, room is spacious.

First room has smoke smell and asked for room changed. Breakfast is okay

The hotel service are not good, is not completely what is customer need, and hotel breakfast are worse, will not booking again

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Good good good~ big and clean ~ staff are very helpful! Very nice

The voice control is not user friendly.

good trip

A very comfortable hotel. I have been to Zhuhai three or four times before, and I have always stayed at the All Seasons or Atour. This is also the first time I have stayed at a Wyndham brand hotel. Before booking the hotel, I was still struggling whether to stay here, Hilton, or the All Seasons and Atour as always, because I saw a lot of bad reviews on the Internet. When I actually stayed, I didn't find the problems with those bad reviews. It may be that there are many people on holidays, so it is inevitable that there are some inconsiderate places. I am very satisfied! Very comfortable, but it's a pity that the hotel has not opened before I went there, and I have never lived in such a comfortable hotel! First of all, the room is very spacious and very friendly to girls with a lot of things. The same price is only about 25 square meters. I am really very happy. Secondly, the service is also good. From check-in to check-out, everyone is very considerate and gave breakfast coupons. The breakfast is also very delicious. There are many kinds but they are not perfunctory. Each one is the taste of home. The waiter sister sends fruits and desserts every day, and helps with luggage. Good reviews! Because of this hotel, there is another reason to want to travel to Zhuhai again. I already love Zhuhai very much. It is a tourist destination I have been to countless times. I will also help buy a house for retirement when I retire (retired elderly people here buy houses there to avoid the cold). I really love the hotel and the city of Zhuhai, like a second parent. The cleaning lady is also very good. She replenishes my items every day and advises me to wear cool clothes. The fresh air system in the room is so comfortable, just like breathing fresh oxygen~ The night view can see the bridge, and the mood is also very good! The salmon in the market opposite is also delicious, recommended! By the way, the location of this hotel is also very convenient. There are many delicious foods in Xiawan. I used to live in Gongbei or Jida and Qinglu Road. I recommend this hotel! I love it so much. If it weren’t for something, I would have stayed for seven days before coming back! I also want to praise the airport delivery service. I called you in advance to confirm the time and wait at the hotel entrance. It is a very comfortable business car, very clean and new. The staff is also very polite and helped with the luggage. It happened that there was a 9-10 level gale forecast on the day I went home. I really didn’t know what to do alone. Fortunately, there were hotel staff to send me to the airport. It was really heartwarming~ I came to play in four months and still live here!

I traveled to the Greater Bay Area during the May Day holiday and saw that the Wingate by Wyndham Hotel was newly opened, so I tried it out with an adventurous attitude. The results were very satisfactory in all aspects. From many details, I felt that the management was very attentive and wanted to make guests feel at home. I hope they can maintain this original intention in the future.

The most surprising encounter during the trip to Zhuhai was staying at the Wingate Wyndham Hotel! As soon as I entered the door, I was amazed by the marine elements in the transparent lobby, and instantly integrated into the atmosphere of this romantic coastal city. The room faces the charming coastline of Zhuhai. I fell asleep with the gentle sound of the waves at night, and was awakened by the first ray of sunshine and the vast sea view in the morning, which made me feel comfortable. The Cantonese snacks at the breakfast stall are unique. The shrimp dumplings are chewy and the barbecued pork buns are soft. They are paired with freshly cooked porridge, which perfectly reproduces the authentic flavor of Cantonese morning tea. You can also overlook the city skyline while exercising in the gym. From the enthusiastic guidance of the tour route at the front desk to the thoughtful details of the room service, people feel the warmth of home everywhere. The trip to Zhuhai has become more perfect because of Wingate Wyndham. I will stay here next time!

A well-loved stay, find the answer at Wyndham The moment you step into Wyndham, you will be wrapped in just the right elegance. From the soft fragrance in the lobby to the warm smile at the front desk, every detail tells the warmth of high-end service. In the guest room, the bedding is as soft as clouds, the smart facilities and artistic decorations are perfectly integrated, and the breathtaking city skyline or quiet garden scenery can be seen when you open the window, which maximizes the comfort and visual enjoyment. This is not only a stay, but also a wonderful experience of being treated gently. Wyndham, with quality and sincerity, interprets the true meaning of "home away from home". It is a treasure hotel worth visiting N times!

I came to Zhuhai for tourism and stayed in this hotel for the first time. The front desk was very enthusiastic as soon as I entered the door. The service was very good. The check-in was very fast. The front desk lady Xiao Zhou also upgraded the room type. The hotel breakfast was also delicious and rich in variety. The hotel also has a laundry room and a gym with complete equipment and facilities. There is a shopping mall nearby and convenient transportation. Recommended to stay [strong]