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Ulasan Tamu tentang Lavande Hotel (Zhuhai Gongbei Lovers Road Jida Branch)
9.1/10
Good
1351 ulasan
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Ulasan terverifikasi
Location9.1
Amenities9.1
Service9.3
Cleanliness9.1
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Urutkan berdasarkan:
All reviews(1351)
Positive reviews(1303)
Reviews with photos/video(207)
Friendly front desk staff(134)
Classy environment(130)
Convenient parking(44)
Delicious breakfast(32)
Strange smell in room(30)
Close to beach(30)
Convenient public transportation(18)
Nice toiletries(9)
Negative reviews(48)
Guest User
Elegant Double Bed Room (Smart Guest Control + Derucci Mattress + Memory Pillow)
Check-in Jul 2024
Family
1 ulasan
2.0/10
Diposting pada 31 Agt 2024
There were shoe prints on the toilet board originally arranged for 815, and the bath towel had unwashed black stains. The front desk was very nice and said they would move me to a higher-level room next door. When the housekeeping department came, they said that the room they were changing to was next door and was the same mirrored room. There is no higher-level concept of cozy room. The hotel's lines of comfort to guests were not prepared in advance, which made people feel perfunctory. I moved to the next room and let my child sit on the sofa to eat. From the corner of my eye, I saw used tissues in the cracks of the sofa. Even more uncomfortable! When the staff came, they took a look and said, "I really didn't check it here. I'm sorry." I took the tissue away and after walking around, the person left. Even two rooms had hygiene problems. It’s really outrageous. It’s the worst Lavande I’ve ever stayed in. It’s all wrong.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are deeply sorry for your feedback! We attach great importance to your feedback and have immediately arranged for professionals to conduct special training for health and staff to improve the overall service level and serve every guest with a more positive and professional attitude. We sincerely hope that you can give us another chance to witness our progress and growth. We apologize again!
Guest User
Deluxe 2-bed Room
Check-in Jul 2024
Other
3 ulasan
2.0/10
Diposting pada 15 Agt 2024
Bedside spiders, and there are safety hazards under the bedside, wires are exposed, there are safety hazards, very poor physical examination
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! We are very sorry for bringing you such an unpleasant experience. Regarding the problem of spiders appearing on the bedside, we feel deeply guilty. This is indeed an omission in our hygiene and cleaning work. We will definitely strengthen the control and inspection of the hygiene details of the guest rooms to ensure that this kind of situation will not happen again. We take the potential safety hazard of exposed wires under the bedside very seriously. Our engineering staff will immediately conduct a comprehensive investigation and rectification of the problem areas you mentioned to ensure that all wires are properly placed to ensure the safety of every guest. As for the poor physical examination you mentioned, we guess that you may not have a good feeling about some of our hotel's services. We sincerely hope that you can communicate with us in detail about the specific situation so that we can make targeted improvements. and promotion. We always put guest satisfaction first, and once again apologize for these issues and look forward to you giving us a chance to improve so that we can provide you with a better service experience in the future. Wish you a happy life! hotel management
Bilihudekanchairen
Elegant Double Bed Room (Smart Guest Control + Derucci Mattress + Memory Pillow)
Check-in Apr 2024
Business travelers
178 ulasan
10.0/10
Outstanding
Diposting pada 4 Mei 2024
The room facilities are very good, and the sanitary conditions are also very good! There is a bus stop downstairs, and the transportation is very convenient... It rained heavily and the store manager helped to hold an umbrella. It is worth recommending to stay here!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for your careful comments on the hotel in your busy schedule. The hotel is a new mid-to-high-end boutique hotel brand created by Jinjiang Group. Adhering to the founding spirit of "belonging to home and surpassing home", the hotel is very convenient for travel around Zhuhai Station, Bus Station, Airport Waiting Hall, Jiuzhou Port Wharf and other important transportation hubs in Zhuhai. It is convenient for travel and can reach Hong Kong and Shenzhen by boat. The geographical location is unique and has exclusive parking spaces for the hotel. It is close to the seaside and you can see the sea view and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Mall, Moore Plaza, Fuhuali and other shopping districts. There are also famous attractions in Zhuhai around: Sun and Moon Shell, City Balcony, Yuanming New Garden, Zhuhai Fisher Girl, Seaside Park, Wild Beaver Island, etc., take you to play in Zhuhai. Beaver Island, etc., take you to play in Zhuhai. Looking forward to your next visit and wish you a pleasant journey~~~~~
Guest User
Deluxe Queen Room
Check-in Mar 2024
Business travelers
19 ulasan
10.0/10
Outstanding
Diposting pada 19 Apr 2024
Very satisfied. The breakfast is delicious. The service is very enthusiastic! ! I will continue to come in the future
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for your careful comments on the hotel in your busy schedule. The hotel is a new mid-to-high-end boutique hotel brand created by Jinjiang Group. Adhering to the founding spirit of "belonging to home and surpassing home", the hotel is very convenient for travel around Zhuhai Station, Bus Station, Airport Waiting Hall, Jiuzhou Port Wharf and other important transportation hubs in Zhuhai. It is convenient for travel and can reach Hong Kong and Shenzhen by boat. The geographical location is unique and has exclusive parking spaces for the hotel. It is close to the seaside and you can see the sea view and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Mall, Moore Plaza, Fuhuali and other shopping districts. There are also famous attractions in Zhuhai around: Sun and Moon Shell, City Balcony, Yuanming New Garden, Zhuhai Fisher Girl, Seaside Park, Wild Beaver Island, etc., take you to play in Zhuhai. Beaver Island, etc., take you to play in Zhuhai. Looking forward to your next visit and wish you a pleasant journey~~~~~
Hangpai zhongguo
Business Queen Room
Check-in Mar 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 16 Apr 2024
The hotel is well-equipped and has smart Xiaodu in the room, which the children like very much. The ladies at the front desk are very enthusiastic in providing service and introducing the surrounding delicious food and fun things. They also provide the hotel's own travel guide, which is very detailed. The room rate is clean and very comfortable, and the hotel breakfast also has a wide variety.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for your careful comments on the hotel in your busy schedule. The hotel is a new mid-to-high-end boutique hotel brand created by Jinjiang Group. Adhering to the founding spirit of "belonging to home and surpassing home", the hotel is very convenient for travel around Zhuhai Station, Bus Station, Airport Waiting Hall, Jiuzhou Port Wharf and other important transportation hubs in Zhuhai. It is convenient for travel and can reach Hong Kong and Shenzhen by boat. The geographical location is unique and has exclusive parking spaces for the hotel. It is close to the seaside and you can see the sea view and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Mall, Moore Plaza, Fuhuali and other shopping districts. There are also famous attractions in Zhuhai around: Sun and Moon Shell, City Balcony, Yuanming New Garden, Zhuhai Fisher Girl, Seaside Park, Wild Beaver Island, etc., take you to play in Zhuhai. Beaver Island, etc., take you to play in Zhuhai. Looking forward to your next visit and wish you a pleasant journey~~~~~
Tanggapan dari Properti: Dear customer, thank you for your careful comments on the hotel in your busy schedule. The hotel is a new mid-to-high-end boutique hotel brand created by Jinjiang Group. It adheres to the founding spirit of "belonging to home and surpassing home" and is very convenient for travel. It is close to Zhuhai Station, Bus Station, Airport Waiting Hall, Jiuzhou Port Terminal and other important transportation hubs in Zhuhai. It is convenient for travel and can reach Hong Kong and Shenzhen by boat. It has a unique geographical location and has exclusive parking spaces for the hotel. It is close to the seaside and you can see the sea view and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Mall, Moore Plaza, Fuhuali and other shopping districts. There are also famous attractions in Zhuhai around: Sun and Moon Shell, City Balcony, Yuanming New Garden, Zhuhai Fisher Girl, Seaside Park, Wild Li Island, Li Island, etc., taking you to play in Zhuhai. Looking forward to your visit next time and wish you a pleasant journey~~~~~
Guest User
Elegant Double Bed Room (Smart Guest Control + Derucci Mattress + Memory Pillow)
Check-in Mar 2024
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 9 Apr 2024
When traveling to Zhuhai, I chose the big brand Lavande. The hotel environment and facilities are very good👍. The location here is also very good. It is 20 minutes away from the high-speed rail station by bus. It is also very close to the seaside of Lovers Road. The starting price of a taxi is arrive. The main reason is that the environment is very good and the service of the lady at the front desk is also super good. This stay is very pleasant~
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for your careful review of the hotel despite your busy schedule. The hotel belongs to the newly created mid-to-high-end boutique hotel brand of Jinjiang Group. It adheres to the founding spirit of the comfortable state of "belonging to home but beyond home". Travel around the hotel It is very convenient to be close to Zhuhai Station, Bus Station, Airport Waiting Hall, Jiuzhou Port Terminal and other important transportation hubs in Zhuhai. It is convenient to travel and can reach Hong Kong and Shenzhen by boat. It has a unique geographical location and has exclusive parking spaces for the hotel. It is also close to the seaside with sea views. and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Shopping Mall, Moore Square, Fuhuali and other shopping districts. It is also surrounded by Zhuhai's famous attractions: Sun Moon Shell, City Balcony, Old Ming Dynasty New Garden, Zhuhai Fisher Girl, Seaside Park, Yelihui Island, etc., will take you to enjoy Zhuhai. Li Dao and others will take you to enjoy Zhuhai. Looking forward to your visit and wishing you a pleasant journey~~~~~
Guest User
Elegant Double Bed Room (Smart Guest Control + Derucci Mattress + Memory Pillow)
Check-in Feb 2024
Business travelers
2 ulasan
2.0/10
Diposting pada 24 Mar 2024
The price has increased on weekends. The room rate is 400/night. It is not expensive, but the service is really not up to par. The hotel opened in 23 years. The bathroom has a strong smell. It takes 4 and a half minutes to get hot water for the shower. After checking in and taking a shower, I found that there were no bath towels in the room. I called to send bath towels and waited for 5 minutes. There were long hairs on the sheets. The door in the corridor was closed loudly. It started at 8 o'clock in the morning and kept banging.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, I am very sorry to bring you an unpleasant experience during your stay. The hotel is committed to serving every guest. We will also promptly inform the relevant departments of the problems you have reported for attention. If you are next I hope you can choose Lavande Hotel again for your next stay and see our overall improvement. We look forward to your next visit and wish you a happy trip~~~~
Guest User
Elegant Double Bed Room (Smart Guest Control + Derucci Mattress + Memory Pillow)
Check-in Feb 2024
Travel with friends
29 ulasan
9.0/10
Great
Diposting pada 25 Apr 2024
The location of the hotel is good. There are many restaurants nearby. It is very convenient for late night snacks. It is not far from attractions such as Riyuebei. However, the room is a bit small, the parking spaces are not enough, and the parking environment is average.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for your careful comments on the hotel in your busy schedule. The hotel is a new mid-to-high-end boutique hotel brand created by Jinjiang Group. Adhering to the founding spirit of "belonging to home and surpassing home", the hotel is very convenient for travel around Zhuhai Station, Bus Station, Airport Waiting Hall, Jiuzhou Port Wharf and other important transportation hubs in Zhuhai. It is convenient for travel and can reach Hong Kong and Shenzhen by boat. The geographical location is unique and has exclusive parking spaces for the hotel. It is close to the seaside and you can see the sea view and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Mall, Moore Plaza, Fuhuali and other shopping districts. There are also famous attractions in Zhuhai around: Sun and Moon Shell, City Balcony, Yuanming New Garden, Zhuhai Fisher Girl, Seaside Park, Wild Beaver Island, etc., take you to play in Zhuhai. Beaver Island, etc., take you to play in Zhuhai. Looking forward to your next visit and wish you a pleasant journey~~~~~
Levy_Z
Elegant Double Bed Room (Smart Guest Control + Derucci Mattress + Memory Pillow)
Check-in Feb 2024
Family
23 ulasan
10.0/10
Outstanding
Diposting pada 18 Mar 2024
The hotel is in a good location, located in the middle of Jiuzhou Avenue, with a bus stop at the door, which is very convenient to go around. The hotel facilities are generally good, the elegant rooms are small, but still OK.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for your careful comments on the hotel in your busy schedule. The hotel is a new mid-to-high-end boutique hotel brand created by Plateno Group. Adhering to the founding spirit of "belonging to home and surpassing home", the hotel is very convenient for travel around Zhuhai Station, Bus Station, Airport Waiting Hall, Jiuzhou Port Terminal and other important transportation hubs in Zhuhai. It is convenient for travel and can reach Hong Kong and Shenzhen by boat. The geographical location is unique and has exclusive parking spaces for the hotel. It is close to the seaside and you can see the sea view and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Mall, Moore Plaza, Fuhuali and other shopping districts. There are also famous attractions in Zhuhai around: Sun and Moon Shell, City Balcony, Yuanming New Garden, Zhuhai Fisher Girl, Seaside Park, Wild Beaver Island, etc., take you to play in Zhuhai. Beaver Island, etc., take you to play in Zhuhai. Looking forward to your next visit and wish you a pleasant journey~~~~~
Anonymous User
Deluxe 2-bed Room
Check-in Jul 2024
Travel with friends
4 ulasan
2.0/10
Diposting pada 6 Sep 2024
The room was not very clean. Although the price is not expensive, it is unacceptable to have spider webs in the room. . The toilet paper was super thin and only half a roll was given. . When we were half-checking in, two staff members went through the same procedure together and asked each other if they had breakfast? Can I get training before taking up my job? ? When I asked how the restaurant next to the hotel tasted, the front desk simply told me that I had never eaten there? Isn't this a basic question? The location is okay. It's relatively close to where you can go by taxi. You can choose other places nearby. This one is really not good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We are very sorry to bring you an imperfect experience. The hotel will actively train and rectify the hygiene problems in corners. Thank you very much for your feedback. If you are short of paper towels, you can call the front desk to add more. When making a reservation, you can see whether there is breakfast. Some employees Maybe I don’t have the habit of dining out, so I can’t give you good advice. I apologize again and welcome to check in again next time. You can contact the hotel front desk manager and someone will serve you and give you a better experience.
Xiaopangxie1219
Deluxe Queen Room
Check-in Jan 2024
Family
15 ulasan
10.0/10
Outstanding
Diposting pada 13 Feb 2024
Hygiene: The room is very clean, with the same layout and fragrance of Lefeng
Service: This time I traveled with my parents, and the old man and the old lady were very satisfied with the stay. The people of Guangdong are really enthusiastic. I went to have breakfast on the first day of the Chinese New Year, and the waiters greeted me festively and said Happy New Year. The atmosphere of the Chinese New Year came immediately
Facilities: Oh yes, parking is also very convenient
Next time I come to Zhuhai, I will stay here again
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for taking detailed photos of our hotel. It is a free promotion for Lavande Hotel Zhuhai Gongbei Port Couple Luji Branch! The most important thing about the service spirit is to be proactive and considerate. Every bit of our efforts can be affirmed by you. This is the most direct recognition and the greatest encouragement for us. Please believe that we will never let down your trust. We will uphold our original intention and provide high-quality and comfortable services to every guest who stays. Sincerely looking forward to your stay again!
Guest User
Deluxe Queen Room
Check-in Jan 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 5 Feb 2024
1. The service is great. When you check in, they also sent you a guide to nearby tourist spots.
2. The location is good. There is a bus stop at the door. It takes about 15 minutes to get to the Seaside Park by bus. You can play on the beach with your kids. There is a sightseeing road next to the beach. You can ride a bicycle to visit Zhuhai Fisher Girl and Love Post Office.
3. There are complete surrounding facilities. There are supermarkets, various snack bars, pharmacies, hospitals, etc. downstairs of the hotel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! We are very glad that you like our Lavande Hotel Zhuhai Gongbei Port Couple Luji Branch. We like you to come and we like you to come again! I hope the warmth will accompany you all the way. We cherish your encounter with us and thank you for your full trust in every word. We will never forget our original intention and forge ahead. Thank you for your choice and love along the way. Welcome to visit us next time!
Anonymous User
Elegant Double Bed Room (Smart Guest Control + Derucci Mattress + Memory Pillow)
Check-in Jul 2024
Travel with friends
2 ulasan
5.5/10
Diposting pada 3 Agt 2024
The room smells, the quilt smells of cigarette smoke, forget it. I didn't go to bed until after 1 o'clock after a busy day. The cleaning lady was doing cleaning in the next room at 7.8 o'clock. The sound of the door closing was so loud that it didn't let anyone sleep at all. It was my first time staying in a hotel and I got a bad review! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, we are very sorry to bring you an unpleasant experience during your stay. It has been raining frequently in Zhuhai recently, which has caused the room to experience the return of moisture from the south. During the day, the hotel aunt is cleaning the room and the door is open for ventilation. There is no such thing as your feedback about the loud closing of the door during cleaning. Now because there are more people traveling with families during the holidays and there are more children, we will also strengthen inspections and inform guests when checking in to try to be gentle when entering and exiting the door to avoid affecting other people. It is a rest time for guests. The hotel is located in the city center and is relatively close to Zhuhai's check-in attractions. It is also very convenient to travel to the bus station at the door downstairs. The hotel is constantly working hard to create a warm and comfortable living environment for guests. Meet the needs of different guests with optimal service. You can use your mobile phone number to log in and authenticate your hotel room without a password and you can access the Internet. It is very convenient to travel around the hotel. It is close to Zhuhai Station, bus station, airport waiting hall, Jiuzhou Port Terminal and other important transportation hubs in Zhuhai. It is convenient to travel and can be reached by boat. Hong Kong and Shenzhen have a unique geographical location, with exclusive hotel parking spaces, and are close to the seaside with sea views and the Hong Kong-Zhuhai-Macao Bridge. It is close to Zhuhai Duty Free Shopping Mall, Moore Plaza, Fuhuali and other shopping districts, and there are also Zhuhai's famous attractions nearby: Sun Moon Bay, City Balcony, Old Ming Dynasty New Garden, Zhuhai Fisher Girl, Seaside Park, Yeli Island, etc. will take you to enjoy Zhuhai. All our staff will continue to work hard to provide every guest with high-quality and enthusiastic service. Lavande Hotel Zhuhai Gongbei Port Couple Luji Branch is waiting for you here. I wish you a happy life!
Guest User
Deluxe Queen Room
Check-in Des 2023
Travel with friends
20 ulasan
10.0/10
Outstanding
Diposting pada 4 Feb 2024
Clean, smart, quiet, and convenient to go everywhere. The old tea restaurant recommended by the front desk lady is cheap and good value. It is worth staying. I will choose this restaurant next time. It seems to have just opened.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! We are very glad that you like our Lavande Hotel Zhuhai Gongbei Port Couple Luji Branch. We like you to come and we like you to come again! I hope the warmth will accompany you all the way. We cherish your encounter with us and thank you for your full trust in every word. We will never forget our original intention and forge ahead. Thank you for your choice and love along the way. Welcome your next visit, we will definitely give you the best price!