Phoenix Hotel

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Great service overall.A 10/10 experience.

The place was really clean and the staff were very friendly and helpful

這個酒店房間挺漂亮的，但是一進門沒有行李員幫忙，前台態度也一般。早餐菜都是涼的，不小心打破一個杯子，收了20塊。錢不多，但是你那個小杯子算上折舊率集體採購價10塊頂天了吧！大過年的不想生氣，總之酒店就是硬件還不錯，其它都冷冰冰的。

套房房型很大，酒店雖然位置比較遠，但是走高架的話其實也比較方便，套房很適合佈置，拍照很漂亮，很滿意，酒店工作人員服務態度也很好，在喆鵬酒店度過了一個愉快的週末。