Hotel Intercontinental Hotel & Resorts di Zhangjiakou

I stayed at a nice local hotel conveniently located just a five-minute walk from Fulong Snow Park. While my room was slightly dirty, it wasn't enough for me to raise a complaint; it felt as though the cleaner might have been in a hurry. I attempted to order room service, but unfortunately, no one answered the phone. Breakfast offered a mix of Chinese and Western dishes, but I found it lacking compared to other hotel breakfasts I've experienced. One downside was that there was no way to book tickets for the snow park directly through the hotel. Perhaps there was a method, but it wasn't available in English. At Fulong Snow Park, I encountered difficulties as the English-speaking window had no staff who could assist in English. It was quite challenging to navigate everything. Fortunately, I managed to find an English-speaking ski instructor named Alex, who I highly recommend. Although this is unrelated to the hotel, I felt it was worth mentioning!

The hotel location is very good, inside the Thaiwoo Ski resort. Room is clean, and big. Staff are very helpful except the chef during breakfast. We ask politely for omelette for our kid, but chef was refuse & respond it with improper manner. However, the other chef during lunch on our first day was nice. Overall Hyatt Chongli is a great place to stay for ski trip in Thaiwoo!

Brilliant location in the heart of Thaiwoo. Walking distance to the slopes. Rooms are very spacious compared to the other hotels around. The breakfast spread is just ok. Will definitely come back.

During the Spring Festival, I booked a deluxe king-size bed room with tatami for 616 yuan. There is a free shuttle bus arranged according to the high-speed rail schedule (not completely punctual). There is a free shuttle bus to Genting Hotel. Don't take the wrong two shuttle buses. Those with children need to check in manually at the front desk. Others can check in by themselves on the machine and will be assigned a room number. I found out that children are not allowed to do it when I first operated it on the self-service machine. It is recommended to post a piece of paper on the self-service machine to inform you so as not to operate it in vain. A deposit of 550 yuan is required, which will be returned immediately when you check out. The room has everything it should have, and the facilities are easy to use. There is a clothesline in the bathroom. There are two basins for easy use together. The bath water is very comfortable. The sewer is also unobstructed. And there is no situation where one person has enough hot water for another person to wash. Four bottles of drinking water are given. One point is deducted for hygiene because I saw obvious dust in several corners. You can store your luggage, but it seems that there is a charge for more than one day. In addition to skiing, you can also go to the Taizicheng Ruins Park (near the train station) to take a walk (there is a two-hour break at noon and it is closed). There are many activities at Genting Hotel during the Spring Festival, such as free tree flower performances (see picture). The cableway opposite the Taizi Hotel has night skiing. The cafeteria on B1 is open 24 hours a day. Breakfast is also eaten here. Eat more breakfast, because the prices of fried dough sticks, corn, etc. at noon are quite expensive. There are several restaurants around the hotel, including iron pot stew, Korean cuisine, hot pot, and Lawson convenience store. There are hot and cold water dispensers in the cafeteria. Ginger tea is also provided free of charge during meal time. There is a 10-yuan voucher for Serra Palace beef noodles at the front desk. Although the weather forecast shows minus 1 to minus 20 degrees, it doesn’t feel very cold. Maybe the new down jacket I bought this year is more powerful. The heating in the room is too hot. You can wear short sleeves directly after entering the room. Can't the heating temperature be lowered a little? Energy may not be able to withstand such waste. Sometimes I had to open the window for ventilation. It is said that there is a Chongli No. 10 bus at the intersection in front of the hotel every half hour, which takes 3 yuan to Chongli County. I took the shuttle bus to Taizicheng High-speed Railway Station and then took the Chongli No. 10 bus from there.

This is the fourth year I have stayed at Zhangjiakou International Hotel. The hotel's facilities and services are excellent. This time I slept on the buckwheat pillow in the hotel room and I felt it was great. I even bought two to take home. During the stay, the staff decisively changed the room because of the noise problem on the floor. As long as the problem was raised, the staff would help solve it as soon as possible. It was great!

The shower was clogged (completely, the water didn't drain), so I tried to use the bath, and there the showerhead didn't work, so we couldn't do the most basic thing of taking a shower in our room. We didn't try to change rooms because we found out after midnight and were too tired to deal with complaining and packing and moving to a different room. However, this is not acceptable. I would expect this thing in a cheap hostel, not in a fancy hotel.

It was my first time here. The North Wing Apartment was quite new. The floor-to-ceiling windows in the room faced the ski slopes and the scenery was beautiful. Wang Li, the assistant manager of the lobby, contacted me in advance and added WeChat. She was very enthusiastic and helpful. Thank you very much. Skiing was so convenient. The ski hall was right after getting off the elevator. You could get on the cable car directly after getting dressed.

The hotel is really clean and the services are up to par. My friend and I got executive lounge and it took forever for them to check up in because we were foreigners. When we were finally checked it. We decided to stay longer as we were impressed with the cleanliness and amenities of the space, but we were declined at the front desk with the excuse of my friend passport is with the immigration and she only had a visa sleep so they can’t allow us stay in their hotel longer. And they kept calling our room asking for our school’s name in chines, our home address. So many frustrating personal questions. But aside from that, they were really friendly and the place was nice, the breakfast was great as well

We just loved our 3-night stay at the Thaiwoo Hotel! First off, it was so clean, which is really important when traveling with family – you want everything to feel spotless and comfortable, and that’s exactly what we had here. The location was fantastic, especially for skiing families like ours. It’s just steps from the ski resort entrance, so no stressing about long walks or shuttles. Honestly, it couldn’t be more convenient! There were plenty of food places around for easy dinners after a long day on the slopes, and the hotel’s breakfast was Chinese-style and absolutely satisfying. It gave us all the energy we needed for the day ahead – just perfect for both kids and adults! The service was another highlight. Everyone was so kind and accommodating, and traveling moms know how much little things like that matter. Plus, the hotel even offers a convenient transfer to the train stations, which made our trip so much easier. No headaches or complicated logistics – just smooth sailing! We had such a wonderful time and will absolutely be coming back. If you’re planning a family ski trip, I can’t recommend the Thaiwoo Hotel enough. It checked all the boxes for us, and we can’t wait to return!