Hotel jiuqi di Zhangjiajie

Wonderful hotel! The most important thing for us was the location — it’s right next to the funicular, which was very convenient. I especially want to highlight the front desk staff: everyone was very friendly, welcoming, and always ready to help. A special thank you to the young woman who helped us with breakfast for our child, called a taxi, walked us to the car, and even gave a toy to our child — it was incredibly kind and touching! Unfortunately, I didn’t ask her name, but I’d like to express my deep gratitude for her care and attention. Overall, the entire staff left a great impression. The rooms are clean, cozy, and have everything you need, except for bathrobes. Breakfasts were excellent — a wide variety of dishes to suit any taste, and finally, during this trip around China, we found real European cuisine! We had a very positive experience and would gladly recommend this hotel.

Location is great for traveller who would like to visit national park for few days. About 1km away from park’s east gate. Highlight of the trip is concierge George who is knowledgeable and provide great recommendations of routes to this huge park.

It was a nice stay here! Very close (walking distance) to the cable way up to the Tianmen mountain. And the river in front of the hotel. The room was big. No noise during sleep. Breakfast was nice, not busy and on high floor with view. Service was good with some small fruits and deserts with kind messages. Good hotel for visiting the mountain.

Hands down the hotel with the best service!! The staff are extremely friendly and give their best to enhance my holiday experience. There was a ”housekeeper” who will get in touch with you upon receiving your booking, and you can ask ANY question that you have. It was my first time travelling to China and having such approachable staff really really helped calm my nerves. She also helped me by recommending activities, fantastic restaurants, day itineraries, and even helped with the purchase of attraction tickets. From my knowledge, they did not profit from the tickets. Having travelled to many countries, I must say that this is the first time I have experienced such a level of excellent service from an accommodation. The rooms are also superb. Clean and spacious, with a beautiful view of the waters. Location is excellent as it is WALKING DISTANCE to the national park entrance. If you need any help at anywhere at any point of time, the staff is just 1 message away through WeChat, or you could go downstairs to the counter. But please be advised to take a DiDi taxi directly from the railway station/airport wherever you are coming from in order to maximize accessibility with your luggages. Just like other reviews said, the hotel is not the most accessible by walking if you are carrying heavy luggages. And come on... the taxi should be affordable enough even for just a 5min ride!! This small inconvenience can be easily overcome! Note for all. DiDi is not available in Furong and Fenghuang. Negotiate with private hires there; be wary of scams and always choose to ride with other groups of people there. 再次非常感谢晓晓小姐和其他员工热心的帮助我们，让我们能舒服的入住和旅游！可惜我忘了在房里拍几张照