Hotel dengan Airport Shuttle di Zhangjiajie

This hotel is very close to the zhangjiajie east gate. However, walking across the stream is not doable when the water level of the stream is high. Room is spacious and clean and the toilet bowl is well equipped with cleaning “gadgets”, good for travellers in need to clean body.. staff are young and need to be more communicable with foreigners but generally a good service throughout..thank you for the stay at a place which I think is absolutely wonderful

Hands down the hotel with the best service!! The staff are extremely friendly and give their best to enhance my holiday experience. There was a ”housekeeper” who will get in touch with you upon receiving your booking, and you can ask ANY question that you have. It was my first time travelling to China and having such approachable staff really really helped calm my nerves. She also helped me by recommending activities, fantastic restaurants, day itineraries, and even helped with the purchase of attraction tickets. From my knowledge, they did not profit from the tickets. Having travelled to many countries, I must say that this is the first time I have experienced such a level of excellent service from an accommodation. The rooms are also superb. Clean and spacious, with a beautiful view of the waters. Location is excellent as it is WALKING DISTANCE to the national park entrance. If you need any help at anywhere at any point of time, the staff is just 1 message away through WeChat, or you could go downstairs to the counter. But please be advised to take a DiDi taxi directly from the railway station/airport wherever you are coming from in order to maximize accessibility with your luggages. Just like other reviews said, the hotel is not the most accessible by walking if you are carrying heavy luggages. And come on... the taxi should be affordable enough even for just a 5min ride!! This small inconvenience can be easily overcome! Note for all. DiDi is not available in Furong and Fenghuang. Negotiate with private hires there; be wary of scams and always choose to ride with other groups of people there. 再次非常感谢晓晓小姐和其他员工热心的帮助我们，让我们能舒服的入住和旅游！可惜我忘了在房里拍几张照

This is a new boutique hotel named Utopia Hotel. The hotel has already contacted us 4 days before our check in date to confirm and ask if we need a pick-up. They provide one time free transfer from the city (pick up/drop off) and free transfers to/from the national forest. All the staff, including the owner, were very helpful in purchasing parks tickets and suggesting the routes. They always try to ensure we get everything we need. The hotel has many foreigners, so no worries for communication. The room itself is really nice. Beds are firm. Besides the master bed, there is a tatami bed. The mountain view from the room is amazing! It is a smart room (as in many other hotels in China). The air condition is operated by the Baidu AI assistant. But since it's in Chinese, you can just ask the remote from the front office. They have 2 washer-dryer units, 2 washers, 1 dryer and 1 steam iron on the 6th floor. The detergent is also provided. The location is almost at the end of Baofeng Road and at the quieter side. It's about 15-20 minutes walk to Xibu Road. We can easily find food and convenience outside the hotel. There's a massage place right beside the hotel.

We had a very pleasant short stay at this hotel. The staff members were very responsive and helpful. Our room has a fancy shower, automated curtains, very comfortable bed,and a lounge chair. Bottled water was provided per your need. The front desk sent a robot to deliver extra bottled water to our room - that’s really cute! This hotel is in a great location for visiting Tianmen Mountain

Great location, hotel room located on the 13th floor of a building, across the tianmen line A cable car entrance. Excellent quality room, helpful staff. Lots of places around to eat. Great price for what we got. Our room had a nice view of the tianmen cable car, and we only paid $60 AUD per night. Staff contacted us a day before to arrange for a pick up, however we weren't able to use their service. Staff gave us welcome snacks upon our arrival. Overall a great option when visiting the Tianmen mountain!

We had a wonderful two-night stay. Everything was excellent. The room was clean and spacious, with good, warm water pressure.The location was ideal, just 500 meters from the east gate of the national forest park and 500 meters from the bus station to Zhangjiajie city center. Our host was incredibly helpful and considerate. She kindly assisted us in purchasing tickets for the national forest park and Glass Bridge at a discounted price. A lively food street is conveniently located across from the hotel, particularly vibrant at night. We highly recommend purchasing tea from the hotel; it's reasonably priced compared to other local shops.

The room is spacious, cozy and the bathrooms also clean with amenities, we love our room very much . Unfortunately the elevator and the Ailey were not too clean . We stayed for 3 nights but they only change our bed sheets once. They provided free breakfast , it was noodle soup and we may choose the beverages tea or coffee.The noodle soup taste was so yummy and they also provided plain bun, eggs, kinds of pickles which we love it very much. The owner offered us the entrance ticket to The National Park which more cheaper price than online . He also recommended us to ride their family cab with more cheaper price to the Glass Bridge. On the last day of our staying, the female staff gave us free gift, it was special tea From Wulingyuan. We love Wulingyuan and Zhangjiajie . hopefully we have a good chance to come back

This is an apartment building where different hotel operators take out different floors and we stay at the 10th floor facing the cable car base station (felt so safe staying here knowing where you should go for your journey to Tianmendong on the next day ). My room has a gorgeous view of the mountain ranges further away. It was such an awesome moment to watch an intense sunset with the sky turning from Orange to pink and yellow. Bedsheets and big towels were clean and comfortable On a separate note, I later realised those avatar peaks are all inside ZJJ national park some 1 hour away (separate zone). The famous Tianmendong near to this hotel turned out to be rather touristy and lesser iconic and I will choose to skip when I come back again

Our stay here was nothing short of incredible. From the moment we arrived, we were welcomed with top-notch service and warm hospitality. A special mention goes to Dandan, who went above and beyond to ensure we had a seamless experience. She was incredibly proactive, always offering assistance before we even had to ask. The whole team really took effort to communicate with us. They will treat not just like a friend but like a close relative who visited their hometown. That was literally how we felt when we were there. One of the highlights was the thoughtful amenities, including a massage chair just outside our room—an absolute treat after a long day of hiking. Dandan provided us with detailed guidance (with maps) on the best routes for exploring Zhangjiajie National Forest Park, Grand Canyon Glass Bridge and Tianmen Mountain, ensuring we made the most of our trip. She even kept us updated on the weather and gave valuable advice on how to dress appropriately for the changing temperatures at higher elevations. The hotel also offers fantastic perks such as free airport pickup and drop-off, a complimentary ride to the train station and Tianmen Mountain Cableway, and an amazing breakfast featuring the best Hunan-style noodles we’ve had. This was truly one of the best hotel experiences we’ve had, thanks to the incredible service and attention to detail. Highly recommended for anyone visiting Zhangjiajie!

We had a very good experience over there. The owner is very friendly. He picked us up from Wulingyuan Bus Station. (You need to take bus from Zhangjiajie Bus station which is right next the Zhangjiajie Railway Station to Wulingyuan). This homestay is located in the quiet place along with a small stream. The room is very clean with free breakfast(P6). The homestay is 5 mins driving away to Zhangjiajie National Forest Park. The owner also offered detailed travel plan for us, so we had a great time in the national park. We loved their home cooking local foods so much!!!!!( I attached the menu below). We stayed there for 5 days, we ate out the first day. After we tried their cooking, we didn't eat out anymore. We texted owner before we came back. When we arrived homestay all the dishes had been ready. We highly recommend this homestay.